Constellation HomeBuilder Systems headquartered in Markham offers BuildTopia, an integrated residential construction managment platform providing scheduling & estimating, sales management and CRM, accounting, and BI.
N/A
HCSS
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.
BuildTopia is ideal for bringing all components of the sales and construction process together for any homebuilder. If you're looking for a platform that also incorporates a robust CRM component, which is key for strong sales efforts, you'll likely need to utilize another platform in conjunction with BT for the best results
Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.
BuildTopia excels at contract management. Every part of the contract process is able to be managed electronically from initial signing to closing, and can even handle more special cases like contingencies.
BuildTopia manages all of our construction efforts well. All of our floorplans are pre-build in the system, so all we have to do is go in an build out the construction schedule from a pre-made template, and make any alterations from there.
The selections process is always a headache, but BuildTopia makes it pretty painless. Everything is loaded right in to the system while making selections with the client, and more detailed things, like non-standard options, are easy to load in and process.
#1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.
Requests for platform enhancements, while easy to submit and get approved, are slow to be turned around...often a year or more passes before they're implemented.
BuiltTopia, while good for sales and construction, is missing one large thing...a CRM component. The system allows you to manage clients and prospects, but options for email marketing and other CRM-related efforts are lacking.
All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.
As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.
I have never had a bad experience or heard of one in 4 years of doing business with HCSS. That is unheard of even with the hurricanes and flooding in Houston area it feels like HCSS was always there and willing to help in every way.
I was not employed with PPI upon implementation. I would prefer to reference my previous statement, that each company needs to evaluate its culture and address your implementation accordingly. The purchasing company should assign an employee as point person and really take charge of not just the technical side of the implementation (HCSS pretty much handles that), but focus on company culture and training.
Other estimating products I have used consist of ICE/MC2 and MS Excel. ICE was not a good fit for our company, as they have awful technical support and offer very poor training. MS Excel is great for simple estimates where there is not a lot of data being compiled. However neither hold a candle to the power of HCSS Heavybid
Overall, our company has saved money by being able to shut down all the various platforms we were using for different departments and transition to just BuildTopia.
Company efforts are more efficient, with all pertinent information being in one place and able to be viewed by everyone as needed.
Efforts of the sales team are better able to be managed and reviewed from afar whereas we only had physical paper trails before.
