What users are saying about
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Top Rated
899 Ratings

Ceridian Dayforce HCM

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Top Rated
899 Ratings
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Score 8.1 out of 100
24 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Before recommending Dayforce, I would have to gauge the technical proficiency of my peer. Dayforce is highly configurable providing there is capital available to implement or make changes.Dayforce has training resources available to learn but I still have to consult support to configure correctly. Users must be knowledgeable.
Janice Monda, SHRM-CP | TrustRadius Reviewer

SilkRoad Onboarding

I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.6
SilkRoad Onboarding
Employee demographic data
Ceridian Dayforce HCM
8.1
SilkRoad Onboarding
Employment history
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
Job profiles and administration
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
Organizational charting
Ceridian Dayforce HCM
6.9
SilkRoad Onboarding
Organization and location management
Ceridian Dayforce HCM
7.4
SilkRoad Onboarding
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.4
SilkRoad Onboarding

Payroll Management

Ceridian Dayforce HCM
8.2
SilkRoad Onboarding
Pay calculation
Ceridian Dayforce HCM
8.6
SilkRoad Onboarding
Support for external payroll vendors
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
9.1
SilkRoad Onboarding
Benefit plan administration
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
Direct deposit files
Ceridian Dayforce HCM
8.7
SilkRoad Onboarding
Salary revision and increment management
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
Reimbursement management
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding

Leave and Attendance Management

Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
Approval workflow
Ceridian Dayforce HCM
8.1
SilkRoad Onboarding
Balance details
Ceridian Dayforce HCM
7.4
SilkRoad Onboarding
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.5
SilkRoad Onboarding

Employee Self Service

Ceridian Dayforce HCM
8.1
SilkRoad Onboarding
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
SilkRoad Onboarding
Update personal information
Ceridian Dayforce HCM
8.6
SilkRoad Onboarding
View company policy documentation
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
Employee recognition
Ceridian Dayforce HCM
7.3
SilkRoad Onboarding
View job history
Ceridian Dayforce HCM
8.1
SilkRoad Onboarding

Asset Management

Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
Tracking of all physical assets
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding

HR Reporting

Ceridian Dayforce HCM
6.8
SilkRoad Onboarding
Report builder
Ceridian Dayforce HCM
6.9
SilkRoad Onboarding
Pre-built reports
Ceridian Dayforce HCM
7.3
SilkRoad Onboarding
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.3
SilkRoad Onboarding

Onboarding

Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
7.6
New hire portal
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
8.0
Manager tracking tools
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
7.0
Compliance tracking and reporting
Ceridian Dayforce HCM
SilkRoad Onboarding
7.7

Performance and Goals

Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
5.2
Corporate goal setting
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
5.0
Individual goal setting
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
7.0
Line-of sight-visibility
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
4.0
Performance tracking
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
5.0
Subordinate goal setting
Ceridian Dayforce HCM
SilkRoad Onboarding
5.0

Performance Management

Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
6.4
Performance plans
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
5.0
Performance improvement plans
Ceridian Dayforce HCM
7.5
SilkRoad Onboarding
8.0
Review status tracking
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
8.0
Review reminders
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
5.0
Multiple review frequency
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
6.0
Plan weighting
Ceridian Dayforce HCM
SilkRoad Onboarding
6.0
Manager note taking
Ceridian Dayforce HCM
SilkRoad Onboarding
5.0
Rater nomination workflow
Ceridian Dayforce HCM
SilkRoad Onboarding
7.0
Workflow restrictions
Ceridian Dayforce HCM
SilkRoad Onboarding
6.0
Reporting
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0

Succession Planning

Ceridian Dayforce HCM
7.4
SilkRoad Onboarding
4.3
Create succession plans/pools
Ceridian Dayforce HCM
7.5
SilkRoad Onboarding
5.0
Candidate ranking
Ceridian Dayforce HCM
7.4
SilkRoad Onboarding
6.0
Candidate search
Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
4.0
Candidate development
Ceridian Dayforce HCM
7.2
SilkRoad Onboarding
2.0

Recruiting / ATS

Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
5.7
Job Requisition Management
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
7.0
Company Website Posting
Ceridian Dayforce HCM
8.1
SilkRoad Onboarding
4.0
Publish to Social Media
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
6.0
Job Search Site Posting
Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
3.0
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.2
SilkRoad Onboarding
6.0
Applicant Tracking
Ceridian Dayforce HCM
7.8
SilkRoad Onboarding
3.0
Notifications and Alerts
Ceridian Dayforce HCM
7.6
SilkRoad Onboarding
9.0
Customized Application Form
Ceridian Dayforce HCM
SilkRoad Onboarding
6.0
Resume Management
Ceridian Dayforce HCM
SilkRoad Onboarding
3.0
Candidate Search
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Collaboration
Ceridian Dayforce HCM
SilkRoad Onboarding
1.0
Task Creation and Delegation
Ceridian Dayforce HCM
SilkRoad Onboarding
7.0
Email Templates
Ceridian Dayforce HCM
SilkRoad Onboarding
9.0
User Permissions
Ceridian Dayforce HCM
SilkRoad Onboarding
9.0
Reporting
Ceridian Dayforce HCM
SilkRoad Onboarding
4.5

Learning Management

Ceridian Dayforce HCM
SilkRoad Onboarding
7.4
Course authoring
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Course catalog or library
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Player/Portal
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Learning content
Ceridian Dayforce HCM
SilkRoad Onboarding
6.0
Mobile friendly
Ceridian Dayforce HCM
SilkRoad Onboarding
7.0
Progress tracking & certifications
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Assignments
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0
Compliance management
Ceridian Dayforce HCM
SilkRoad Onboarding
7.0
Learning administration
Ceridian Dayforce HCM
SilkRoad Onboarding
6.0
Learning reporting & analytics
Ceridian Dayforce HCM
SilkRoad Onboarding
7.0
Social learning
Ceridian Dayforce HCM
SilkRoad Onboarding
8.0

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

SilkRoad Onboarding

  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
Kristen Sykes, PHR | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

SilkRoad Onboarding

  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 66 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.7
Based on 47 answers
We've had an overall great experience with Dayforce. Most employees are able to do what they need to do with ease; there's little training required to get them up and running and access to training videos when they need more information
Karen Henry | TrustRadius Reviewer

SilkRoad Onboarding

SilkRoad Onboarding 7.0
Based on 3 answers
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.8
Based on 11 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Onboarding

SilkRoad Onboarding 10.0
Based on 1 answer
No answer on this topic is available.

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 12 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.5
Based on 45 answers
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
April Atkins, CPP | TrustRadius Reviewer

SilkRoad Onboarding

SilkRoad Onboarding 7.3
Based on 4 answers
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
David McCallister | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.6
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 16 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP | TrustRadius Reviewer

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 34 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

SilkRoad Onboarding

SilkRoad Onboarding 4.0
Based on 1 answer
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
Kristen Sykes, PHR | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

Three words: It's Just Easy! The connections/transitions from one part/module to another is seamless. All of the information is there and the same from one part to another. These is no concern that we will find different data in payroll than what is in HR...so refreshing!
Kerstin Falvey | TrustRadius Reviewer

SilkRoad Onboarding

We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
Lori Hodek | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 13 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Onboarding

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

SilkRoad Onboarding

  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
Dana Hohn, SPHR | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Onboarding

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
7.9
SilkRoad Onboarding
6.3

Likelihood to Renew

Ceridian Dayforce HCM
8.9
SilkRoad Onboarding

Usability

Ceridian Dayforce HCM
7.7
SilkRoad Onboarding
7.0

Reliability and Availability

Ceridian Dayforce HCM
8.8
SilkRoad Onboarding
10.0

Performance

Ceridian Dayforce HCM
6.7
SilkRoad Onboarding

Support Rating

Ceridian Dayforce HCM
6.5
SilkRoad Onboarding
7.3

In-Person Training

Ceridian Dayforce HCM
7.6
SilkRoad Onboarding

Online Training

Ceridian Dayforce HCM
6.0
SilkRoad Onboarding

Implementation Rating

Ceridian Dayforce HCM
6.0
SilkRoad Onboarding
4.0

Scalability

Ceridian Dayforce HCM
7.5
SilkRoad Onboarding

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