Certainly vs. Drift
Certainly vs. Drift
Product | Rating | Most Used By | Product Summary | Starting Price |
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Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features | |
Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $650 3 live* bots | No setup fee | ||||||||||||||
Additional Details | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | — | ||||||||||||||
More Pricing Information |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Chat Analytics and Reports |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Certainly | Drift | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (52 ratings) |
Usability | - (0 ratings) | 7.0 (3 ratings) |
Support Rating | - (0 ratings) | 7.7 (3 ratings) |
Certainly | Drift | |
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Likelihood to Recommend | Certainly No answers on this topic | Drift |
Pros | Certainly No answers on this topic | Drift |
Cons | Certainly No answers on this topic | Drift |
Usability | Certainly No answers on this topic | Drift |
Support Rating | Certainly No answers on this topic | Drift |
Alternatives Considered | Certainly No answers on this topic | Drift |
Return on Investment | Certainly No answers on this topic | Drift |
ScreenShots | Certainly Screenshots | Drift Screenshots |