Certainly vs. Khoros Care
Certainly vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
Certainly | Khoros Care | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | $650 3 live* bots | Optional | ||||||||||||||
Additional Details | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Certainly | Khoros Care | |
---|---|---|
Top Pros | No answers on this topic |
|
Top Cons | No answers on this topic |
|
Certainly | Khoros Care | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Certainly | Khoros Care | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Certainly | Khoros Care | |
---|---|---|
Likelihood to Recommend | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Certainly No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Certainly Screenshots | Khoros Care Screenshots |