Chargify vs Sage Intacct | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 29 reviews and ratings

Score 8.6 out of 10

Based on 1260 reviews and ratings

Feature Rating Comparison

Chargify

Sage Intacct

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Chargify

Sage Intacct

API for custom integration

Plug-ins

Chargify

Sage Intacct

Single sign-on capability

Role-based user permissions

Chargify

Sage Intacct

Dashboards

Standard reports

Custom reports

Chargify

Sage Intacct

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Intercompany Accounting

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Chargify

Sage Intacct

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Chargify

Sage Intacct

Pricing

Order entry

Credit card processing

Cost of goods sold

End-to-end order visibility

Pros

Chargify's API is solid and easy to use, including JSON and XML interfaces.
Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
Chargify listens to its customer base and their suggestions for feature enhancements.

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Owner

HOASpace.comInternet, 1-10 employees

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Intacct allows us to integrate with other financial systems like Concur and Kronos.
Intacct allows us to have electronic signatures on our checks after the CFO and/or CEO approve payments online with their credentials.
Intacct allows us to be able to approve journal entries and bills online.

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Controller

KIPP SoCal Public SchoolsEducation Management, 1001-5000 employees

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Cons

Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.

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Heather Robinette, MBA

Marketing Manger

ConexlinkComputer Software, 11-50 employees

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If you use an allocation to post an entry, the GL detail report currently does not show how that allocation split the entry. The report shows what allocation was used, but does not show you which customer, department, and class the revenue or expense was coded to.
Search fields for GL entries, AR, and AP can only be used by knowing the start of what you are searching for. For instance, if you have a customer named The Funny Pages, your search has to start with The. You cannot type in just Funny or Pages.
Search fields for dates [are] limited. If I want to filter on all March 2021 journal entries, I can only filter on 03 (March) which would pull in March entries across all years in the system, or I could type 03/31/2021, but that would only give me entries for that specific date. There is [no] way to tell the system to give me all entries for March 2021 only.

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Christopher Smiley

Accounting Director

Surgical Affiliates Management Group, Inc.Health, Wellness and Fitness, 51-200 employees

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Likelihood to Renew

Chargify 9.1

Based on 1 answer

They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.

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Matthew Herrera

CEO (Chief Executive Officer)

AxacoreTelecommunications, 1-10 employees

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Sage Intacct 8.9

Based on 66 answers

Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.

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Chief Financial Officer

Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

Sage Intacct 8.2

Based on 131 answers

The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.

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Saundra Bedford

Accounting Manager

The Arc in HawaiiNon-profit Organization Management, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sage Intacct 9.3

Based on 17 answers

There are times when the system is down when multiple people need to log in to track time to be able invoice clients. This at times can be painful, but we work around it when it happens.

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Stephanie Beaulieu, EA

Accounting Team Leader

SmartBooks Corp.Accounting, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

Sage Intacct 8.0

Based on 19 answers

I have not noticed any slowdown in using Intacct with having multiple systems integrated with it )ADP, Concur, Adaptive Insights).

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Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Support Rating

Chargify 8.4

Based on 2 answers

They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.

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Verified User

Manager in Other

Consumer Goods Company, 1-10 employees

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Sage Intacct 7.5

Based on 135 answers

Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.

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Billing Specialist

WeaveComputer Software, 501-1000 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Sage Intacct 7.3

Based on 3 answers

The trainer did a fine job but was a bit long-winded

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Cash Analysis Manager

StonestreetFarming, 51-200 employees

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Online Training

No score

No answers yet

No answers on this topic

Sage Intacct 7.0

Based on 10 answers

It was great for generic training but we had the system modified by our third party implementer and a lot of that was not covered in various training's that we received or took online. Attended Advantage last year and that as super helpful in learning a lot of the intricacies of the system.

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Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Sage Intacct 8.0

Based on 28 answers

I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.

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Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Alternatives Considered

Chargify met a list of set requirements and our budget at the time. The main items were:

Salesforce integration
Payment gateway support
Billing portal / self service
Strong API
Tax invoice support
Multi country and multi currency support

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Software Development Manager

Real Estate InvestarInformation Technology and Services, 11-50 employees

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Sage Intacct is far superior to Sage 50. The majority of Sage 50 required the exclusive use of the UI. In a company with many different transactions across multiple entities, it was very challenging to manage processes that impact multiple locations all at once. The efficiency gained from the change has been very impactful.

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Alex Whittlesey

Director, Finance and Accounting

Serendipity LabsHospitality, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

Sage Intacct 8.5

Based on 7 answers

You can do a lot with this system and integrate it with a lot of your additional systems you use daily.

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Director Of Accounting

Vera Whole HealthMedical Practice, 51-200 employees

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Return on Investment

The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.

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Shannon E. Wells-Mongiovi

VP of Engineering, Senior Web Developer

UnspecifiedComputer Software, 51-200 employees

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Sage Intacct has provided us insight into our current financial standings
Sage Intacct has allowed us to visibly see our historic financial positions
These two combined has allowed us to know what to work on on the business side to optimize cash flow and sales.

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Accountant

Ad AstraAccounting, 51-200 employees

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Screenshots

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See All (6) Sage Intacct Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Chargify Editions & Modules

Edition

Scaling	$299¹
Success	$599¹
Specialized	Custom Pricing

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Sage Intacct Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

Chargify

Sage Intacct

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