What users are saying about
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Top Rated
372 Ratings
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23 Ratings

Chorus.ai

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Top Rated
372 Ratings
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Score 8.8 out of 100

Paperflite

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23 Ratings
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Score 9.7 out of 100

Attribute Ratings

  • Chorus.ai is rated higher in 1 area: Usability
  • Paperflite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Chorus.ai

89%
249 Ratings
9.9

Paperflite

99%
18 Ratings

Likelihood to Renew

6.2

Chorus.ai

62%
4 Ratings

Paperflite

N/A
0 Ratings

Usability

8.6

Chorus.ai

86%
4 Ratings
8.2

Paperflite

82%
1 Rating

Support Rating

8.2

Chorus.ai

82%
4 Ratings
9.1

Paperflite

91%
2 Ratings

Implementation Rating

7.3

Chorus.ai

73%
2 Ratings

Paperflite

N/A
0 Ratings

Likelihood to Recommend

Chorus.ai

It's well suited if your requirement is to have a central repository of all prospect/customer-facing calls. It will also help you get better at your calls by analysing your talk/listen ratio, if your questions are engaging enough etc.It might be less appropriate if you're looking for something that's easy to onboard and implement. Their team takes a good amount of time for integrations.
Jagrit Gambhir | TrustRadius Reviewer

Paperflite

Altogether, Paperflite has helped efficiently manage content with great add-on features! I love how the platform is easy to use with a great user experience. The ability to create custom content streams for the teams internally to simplify content discovery and sharing has been mind-blowing! Their analytics have been insightful and given us a clear understanding of how our content is consumed.
Anonymous | TrustRadius Reviewer

Pros

Chorus.ai

  • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
  • We learned what areas need to be improved and also the strength we had during that conversation.
  • It also provides the length of speech of each participants.
Cory Velasco | TrustRadius Reviewer

Paperflite

  • Paperflite allows me to structure my content in a very efficient manner
  • We have multiple teams at Swiss and the collaborations help us seamlessly integrate multiple teams into a single project and execute our tasks.
  • The analytics module helps my team and me to analyze how well our designs are being consumed by our prospects. It also allows us to remove any notion of micromanaging our clients.
  • Paperflite collections now allow designers to share their adobe URL links with prospective clients as well instead of worrying about sending them across over email and hyperlinks.
Ridhhima Sethi | TrustRadius Reviewer

Cons

Chorus.ai

  • The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
  • Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
Anonymous | TrustRadius Reviewer

Paperflite

  • Nothing to mention, at this point but sometimes it takes a little more time to add assets to a collection. Not too sure if it's the internet connection or just a glitch on the website.
  • What problems are you solving with the product? What benefits have you realized? The analytics feature has helped me understand how my content is performing and make changes to it accordingly. The ability to create a personalized content experience for each of my prospects makes it even more better.
Erastus Clement | TrustRadius Reviewer

Pricing Details

Chorus.ai

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Paperflite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 per month per user

Likelihood to Renew

Chorus.ai

Chorus.ai 6.2
Based on 4 answers
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
Robert Peterson III | TrustRadius Reviewer

Paperflite

No score
No answers yet
No answers on this topic

Usability

Chorus.ai

Chorus.ai 8.6
Based on 4 answers
Chorus has a great user experience. It is very easy to navigate and figure out. You do not need anyone to walk you through the usage and process as it is very easy to determine on your own, even if you are not a technologically savvy person. It is very easy to use in a variety of settings and the organizational structure makes it even easier to navigate.
Anonymous | TrustRadius Reviewer

Paperflite

Paperflite 8.2
Based on 1 answer
I find it very easy to understand and use
Santosh Vijayan | TrustRadius Reviewer

Support Rating

Chorus.ai

Chorus.ai 8.2
Based on 4 answers
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Anonymous | TrustRadius Reviewer

Paperflite

Paperflite 9.1
Based on 2 answers
Have been very prompt in their responses. They know the product extremely well to respond precisely to the posted queries. Not just that, they are extremely proactive in providing quality suggestions and teach ways to improve the overall user experience when using the product. You give them your problem statement, and they'll come up with innovative ways to address it.
Santosh Vijayan | TrustRadius Reviewer

Implementation Rating

Chorus.ai

Chorus.ai 7.3
Based on 2 answers
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Robert Peterson III | TrustRadius Reviewer

Paperflite

No score
No answers yet
No answers on this topic

Alternatives Considered

Chorus.ai

We only took an early look at Gong since we had heard many people recommend them. Functionality seemed to be about the same without any major reasons to choose Gong over Chorus, but we'd already tested & used Chorus at that point, so sticking with the proven tool was the better choice for us.
Logan Lyles | TrustRadius Reviewer

Paperflite

The best part about Paperflite is the user interface. Very simple to learn and anyone can master it by spending a couple of hours playing around. That, according to me, is the biggest plus point when I compare it with Showpad, as an apples-to-apples comparison. GDrive & OneDrive are good if you are using their respective domain ids. But their lack of collections is a big letdown. But then, they are not meant to do what Paperflite does.
Santosh Vijayan | TrustRadius Reviewer

Return on Investment

Chorus.ai

  • Reduced handoff time between Sales and Account Managers.
  • Reduced time explaining client issues to internal teams- can easily send the Chorus recording.
  • When people leave our company, it is nice having Chorus.ai to help fill us in on gaps around accounts.
Anonymous | TrustRadius Reviewer

Paperflite

  • Paperflite's user experience is great and with its key features, it becomes an essential tool for teams
  • Content Management: Have all our collaterals under one place for teams to discover easily
  • Content Experience: The ability to create personalized experiences for prospects has helped increase engagement.
  • Content Analytics : We've been able to understand the ROI our content brings.
Anonymous | TrustRadius Reviewer

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