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Top Rated
154 Ratings

Emburse Chrome River

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Top Rated
154 Ratings
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Score 9 out of 100
31 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Security

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    4.9

    Dext Prepare (with Receipt Bank)

    49%
    Dext Prepare (with Receipt Bank) ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    6.0
    60%
    4 Ratings

    Reporting & Analytics

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    4.9

    Dext Prepare (with Receipt Bank)

    49%
    Dext Prepare (with Receipt Bank) ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    4.8
    48%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    5.1
    51%
    3 Ratings

    General Ledger and Configurable Accounting

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    4.8

    Dext Prepare (with Receipt Bank)

    48%
    Dext Prepare (with Receipt Bank) ranks higher in 10/10 features

    Accounts receivable

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Expense management

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Multi-currency support

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Multi-division support

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Regulations compliance

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Self-service portal

    N/A
    0 Ratings
    5.5
    55%
    3 Ratings

    Global Financial Support

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Localizations

    N/A
    0 Ratings
    3.8
    38%
    2 Ratings

    Customization

    Emburse Chrome River

    Feature Set Not Supported
    N/A
    4.6

    Dext Prepare (with Receipt Bank)

    46%
    Dext Prepare (with Receipt Bank) ranks higher in 1/1 features

    Plug-ins

    N/A
    0 Ratings
    4.6
    46%
    3 Ratings

    Attribute Ratings

    • Emburse Chrome River is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Dext Prepare (with Receipt Bank) is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.1

    Emburse Chrome River

    91%
    115 Ratings
    6.8

    Dext Prepare (with Receipt Bank)

    68%
    9 Ratings

    Likelihood to Renew

    8.1

    Emburse Chrome River

    81%
    15 Ratings
    8.2

    Dext Prepare (with Receipt Bank)

    82%
    1 Rating

    Usability

    8.7

    Emburse Chrome River

    87%
    99 Ratings
    6.9

    Dext Prepare (with Receipt Bank)

    69%
    5 Ratings

    Availability

    10.0

    Emburse Chrome River

    100%
    1 Rating

    Dext Prepare (with Receipt Bank)

    N/A
    0 Ratings

    Performance

    9.0

    Emburse Chrome River

    90%
    1 Rating

    Dext Prepare (with Receipt Bank)

    N/A
    0 Ratings

    Support Rating

    8.9

    Emburse Chrome River

    89%
    114 Ratings
    6.5

    Dext Prepare (with Receipt Bank)

    65%
    7 Ratings

    Online Training

    9.0

    Emburse Chrome River

    90%
    1 Rating

    Dext Prepare (with Receipt Bank)

    N/A
    0 Ratings

    Implementation Rating

    6.9

    Emburse Chrome River

    69%
    5 Ratings

    Dext Prepare (with Receipt Bank)

    N/A
    0 Ratings

    Product Scalability

    8.0

    Emburse Chrome River

    80%
    1 Rating

    Dext Prepare (with Receipt Bank)

    N/A
    0 Ratings

    Likelihood to Recommend

    Emburse Chrome River

    If you are a large or midsized company, Chrome River Expense is perfect for expense management tracking and reporting. For smaller companies[,] there are cheaper options that could do the trick. Regardless of company size the software will suit your needs and be a pivotal part of your financial management company-wide.
    Jose Romero | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go.It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Russell Barnett, EA, CTS | TrustRadius Reviewer

    Pros

    Emburse Chrome River

    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Anonymous | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Alicia Gates, CPA | TrustRadius Reviewer

    Cons

    Emburse Chrome River

    • The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
    • It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
    WENDY REED | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Tim Hoopmann | TrustRadius Reviewer

    Pricing Details

    Emburse Chrome River

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Dext Prepare (with Receipt Bank)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Emburse Chrome River

    Emburse Chrome River 8.1
    Based on 15 answers
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Lorrie Black | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 8.2
    Based on 1 answer
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Robin Sands | TrustRadius Reviewer

    Usability

    Emburse Chrome River

    Emburse Chrome River 8.7
    Based on 99 answers
    Emburse Certify (Chrome River EXPENSE) is quite user friendly as a website and portal to upload receipts and submit expenses. It is almost too easy, in that some of our users had originally tried to overcomplicate things in their initial use of the software. Repeated use made our users comfortable with the software and quite happy with the change from paper submissions to electronic. The software does remember data entry so it will reduce the users time entering common names of airlines and hotels. The mobile app is wonderful for taking photos and uploading them to your wallet but it really does lack in the ability to create an expense report. The auto wizard will help create a report but makes it difficult to adjust any errors that might keep the report from being submitted.
    Athena Gazikas | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 6.9
    Based on 5 answers
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Emburse Chrome River

    Emburse Chrome River 10.0
    Based on 1 answer
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Robert Ferrandino | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    No score
    No answers yet
    No answers on this topic

    Performance

    Emburse Chrome River

    Emburse Chrome River 9.0
    Based on 1 answer
    System runs normal pretty much all the time. Does not slow any other systems down.
    Robert Ferrandino | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Emburse Chrome River

    Emburse Chrome River 8.9
    Based on 114 answers
    Implementation and post-implementation support and attention to detail have been excellent. Chrome River Help Desk responsiveness is also excellent. There have been occasional delays to Help Desk tickets. Access to the Help Desk has also been an occasional issue with credentials not working, and then there have been problems/delays regaining access.
    A. Jeffrey Rosen | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    Dext Prepare (with Receipt Bank) 6.5
    Based on 7 answers
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Craig Jolly | TrustRadius Reviewer

    Online Training

    Emburse Chrome River

    Emburse Chrome River 9.0
    Based on 1 answer
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Robert Ferrandino | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Emburse Chrome River

    Emburse Chrome River 6.9
    Based on 5 answers
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Robert Ferrandino | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Emburse Chrome River

    • Works with our business model
    • Pre-approval method
    • Auto-approval functionality
    • Email alerts customization
    • Muti platform approval
    • System warnings and violations
    • Hotel itemization
    • Mileage - integrated with Google map
    • Perdiem wizard
    • Acknowledgments
    • Banners on the expense form
    • Understanding the open items and on Credit card Expenses and cash reimbursements
    • Super User
    Anonymous | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    Receipt Bank is superior to Wave in terms of its accuracy of reporting and allocating expenses. Even though there is a fee for Receipt Bank and Wave is free, the monthly fee for Receipt Bank is well worth the money, given the benefits
    Nicola (Nicki) Morris | TrustRadius Reviewer

    Scalability

    Emburse Chrome River

    Emburse Chrome River 8.0
    Based on 1 answer
    It's very easy software to design to your needs.
    Robert Ferrandino | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Emburse Chrome River

    • When evaluating solutions, Emburse Chrome River was the only company with multiple pricing models to suit customers' needs. Most others had 1 model. The ability to choose the pricing strategy for our global implementation allowed us to pick the model that met our needs and made the most financial sense.
    • The extensive approval routing options help fraud prevention
    • Stock and tailored reporting helps our internal audit team detect and prevent abuse and fraud.
    Don Koubsky, Jr | TrustRadius Reviewer

    Dext Prepare (with Receipt Bank)

    • Helps to keep data consistent and accurate
    • Saves time in processing invoices and receipts
    • Saves time in reconciliation in our accounting package
    Anonymous | TrustRadius Reviewer

    Screenshots

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