Churnspotter vs. Intercom
Churnspotter vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churnspotter | N/A | Churnspotter from relatively new (2013) French big data / machine learning company PredicSis is a customer success management platform for SaaS companies and sellers of mobile apps wanting to retain customer interest and maintain subscriptions. By integrating data from Mixpanel, Stripe, and other data sources, Churnspotter searches for "churn signals" (that is, it scores user health or engagement level) and alerts the user to the presence of at risk customers needing a spot. Churnspotter can be… | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Churnspotter | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Churnspotter | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Churnspotter | Intercom | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Churnspotter | Intercom | |
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Small Businesses | Intercom Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churnspotter | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Churnspotter | Intercom | |
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Likelihood to Recommend | Predicsis No answers on this topic | Intercom |
Pros | Predicsis No answers on this topic | Intercom |
Cons | Predicsis No answers on this topic | Intercom |
Likelihood to Renew | Predicsis No answers on this topic | Intercom |
Usability | Predicsis No answers on this topic | Intercom |
Reliability and Availability | Predicsis No answers on this topic | Intercom |
Performance | Predicsis No answers on this topic | Intercom |
Support Rating | Predicsis No answers on this topic | Intercom |
Online Training | Predicsis No answers on this topic | Intercom |
Implementation Rating | Predicsis No answers on this topic | Intercom |
Alternatives Considered | Predicsis No answers on this topic | Intercom |
Return on Investment | Predicsis No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |