What users are saying about
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Top Rated
40 Ratings
5 Ratings

Cisco Business Edition 6000 (BE6000)

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Top Rated
40 Ratings
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Score 8.8 out of 100
5 Ratings
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Score 9.9 out of 100

Feature Set Ratings

  • HotTelecom ranks higher in 3 feature sets: Cloud PBX, Call Management, VoIP system collaboration

Cloud PBX

8.3

Cisco Business Edition 6000 (BE6000)

83%
9.9

HotTelecom

99%
HotTelecom ranks higher in 3/5 features

Hosted PBX

8.5
85%
8 Ratings
10.0
100%
5 Ratings

Multi-level Interactive Voice Response (IVR)

8.7
87%
13 Ratings
10.0
100%
5 Ratings

User templates

7.5
75%
14 Ratings
N/A
0 Ratings

Call reports

8.2
82%
4 Ratings
9.8
98%
5 Ratings

Directory of employee names

8.4
84%
13 Ratings
N/A
0 Ratings

Call Management

7.7

Cisco Business Edition 6000 (BE6000)

77%
10.0

HotTelecom

100%
HotTelecom ranks higher in 5/5 features

Answering rules

8.2
82%
16 Ratings
10.0
100%
5 Ratings

Call recording

7.6
76%
12 Ratings
10.0
100%
5 Ratings

Call park

7.7
77%
16 Ratings
10.0
100%
5 Ratings

Call screening

6.5
65%
17 Ratings
9.9
99%
5 Ratings

Message alerts

8.7
87%
16 Ratings
9.9
99%
5 Ratings

VoIP system collaboration

8.3

Cisco Business Edition 6000 (BE6000)

83%
9.0

HotTelecom

90%
Cisco Business Edition 6000 (BE6000) ranks higher in 4/4 features

Video conferencing

8.0
80%
16 Ratings
N/A
0 Ratings

Audio conferencing

9.0
90%
17 Ratings
9.0
90%
5 Ratings

Video screen sharing

8.2
82%
1 Rating
N/A
0 Ratings

Instant messaging

8.2
82%
13 Ratings
N/A
0 Ratings

Mobile apps

8.8

Cisco Business Edition 6000 (BE6000)

88%

HotTelecom

Feature Set Not Supported
N/A
Cisco Business Edition 6000 (BE6000) ranks higher in 2/2 features

Mobile app for iOS

9.0
90%
12 Ratings
N/A
0 Ratings

Mobile app for Android

8.6
86%
12 Ratings
N/A
0 Ratings

Attribute Ratings

  • HotTelecom is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.7

Cisco Business Edition 6000 (BE6000)

87%
18 Ratings
9.9

HotTelecom

99%
5 Ratings

Usability

8.2

Cisco Business Edition 6000 (BE6000)

82%
1 Rating

HotTelecom

N/A
0 Ratings

Support Rating

8.3

Cisco Business Edition 6000 (BE6000)

83%
17 Ratings
9.8

HotTelecom

98%
8 Ratings

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

The Cisco BE6K solution is probably the best collaboration platform out there at the moment. Starting from application deployment using Prime Collaboration Deployment to [the] integration of the on-premises platform with cloud services, deployment, and administration [is] a breeze. The tight integration with Cisco endpoints and the ability to individually manage them also helps to ensure an unparalleled user experience. With Cisco CSR 14, administrative tasks like software upgrades and user onboarding have been made simpler. More could be done though to improve those 2 areas.
Anonymous | TrustRadius Reviewer

HotTelecom

When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Max Barashev | TrustRadius Reviewer

Pros

Cisco Business Edition 6000 (BE6000)

  • Reliability
  • Unification of call and messaging services
  • Platform is now unified with Call Manager. If you know one Cisco phone system, you know them all.
Steve Davis | TrustRadius Reviewer

HotTelecom

  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Jacob Martin | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Only [things] [I] see we are planning to acquire other company where there is around 300 users and they are using other technology and our management is planning to move [that user] to BE6000 will it support more than 1000 users its a question for us.
  • As of now I [don't] see any issue with the BE6000 so far.
Mohammed Ashfaq Hussain | TrustRadius Reviewer

HotTelecom

  • Video calling is not available as a feature.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Business Edition 6000 (BE6000) Editions & Modules

Additional Pricing Details

HotTelecom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 Monthly fee + connection fee

HotTelecom Editions & Modules

Edition
Direct virtual phone numberfrom 51
Virtual SMS numberfrom 71
Toll-free (800) numberfrom 71
Virtual PBX$652
Virtual fax number$303
  1. Monthly fee + connection fee
  2. Monthly fee
  3. Monthly fee + connection fee
Additional Pricing Details
Each price is the price of monthly fee. There might be an additional connection fee for the products.

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

HotTelecom

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 17 answers
Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
Pratham Radadiya | TrustRadius Reviewer

HotTelecom

HotTelecom 9.8
Based on 8 answers
We are totally satisfied with help Customer Support. They were quick and responsive
Valeria Tkachenko | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products including routers and this makes it easier to choose a Cisco product, not another product that can do almost what this Cisco Business Edition does.
Orjola Jaupi | TrustRadius Reviewer

HotTelecom

No answers on this topic

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

HotTelecom

  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
Anonymous | TrustRadius Reviewer

Screenshots

Cisco Business Edition 6000 (BE6000)

Add comparison