What users are saying about
21 Ratings
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Score 9.3 out of 100
5 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) is well suited for midrange environments. If you want to silo your communication and collaboration environment is easy to implement without effecting your datacenter environment (Storage,vCPU,vRAM). You have your own little island with the BE6000. And with a second pair, you could easily cluster your environment and have a redundant solution.
Anonymous | TrustRadius Reviewer

HotTelecom

When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
Max Barashev | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Business Edition 6000 (BE6000)
7.8
HotTelecom
9.5
Hosted PBX
Cisco Business Edition 6000 (BE6000)
8.3
HotTelecom
9.7
Multi-level Interactive Voice Response (IVR)
Cisco Business Edition 6000 (BE6000)
8.2
HotTelecom
9.9
User templates
Cisco Business Edition 6000 (BE6000)
7.6
HotTelecom
Call reports
Cisco Business Edition 6000 (BE6000)
6.4
HotTelecom
8.9
Directory of employee names
Cisco Business Edition 6000 (BE6000)
8.5
HotTelecom

Call Management

Cisco Business Edition 6000 (BE6000)
7.6
HotTelecom
9.7
Answering rules
Cisco Business Edition 6000 (BE6000)
8.3
HotTelecom
9.7
Call recording
Cisco Business Edition 6000 (BE6000)
8.2
HotTelecom
9.9
Call park
Cisco Business Edition 6000 (BE6000)
8.0
HotTelecom
9.7
Call screening
Cisco Business Edition 6000 (BE6000)
6.7
HotTelecom
9.5
Message alerts
Cisco Business Edition 6000 (BE6000)
6.6
HotTelecom
9.5

VoIP system collaboration

Cisco Business Edition 6000 (BE6000)
8.5
HotTelecom
8.7
Video conferencing
Cisco Business Edition 6000 (BE6000)
7.9
HotTelecom
Audio conferencing
Cisco Business Edition 6000 (BE6000)
9.0
HotTelecom
8.7
Video screen sharing
Cisco Business Edition 6000 (BE6000)
8.2
HotTelecom
Instant messaging
Cisco Business Edition 6000 (BE6000)
8.8
HotTelecom

Mobile apps

Cisco Business Edition 6000 (BE6000)
7.9
HotTelecom
Mobile app for iOS
Cisco Business Edition 6000 (BE6000)
7.9
HotTelecom
Mobile app for Android
Cisco Business Edition 6000 (BE6000)
7.9
HotTelecom

Pros

Cisco Business Edition 6000 (BE6000)

  • It helps with easy installation and setup for new office / migration.
  • Supports Hybrid Cloud and on-prem deployments.
  • Scalable Solution - catering to upgrade from a legacy platform.
Anonymous | TrustRadius Reviewer

HotTelecom

  • Friendly and responsive customer support.
  • Wide geographical coverage.
  • It's easy to set up.
  • High-quality phone calls.
  • There are a lot of additional services available.
Jacob Martin | TrustRadius Reviewer

Cons

Cisco Business Edition 6000 (BE6000)

  • Cost could always be lower, but you get a solid product for your investment
  • Licensing can still be confusing if you need multiple products on the appliance
  • Redundancy/DR
Eric Taylor | TrustRadius Reviewer

HotTelecom

  • Video calling is not available as a feature.
Anonymous | TrustRadius Reviewer

Usability

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.2
Based on 1 answer
BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
Oleksandr Tsapenko | TrustRadius Reviewer

HotTelecom

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 6000 (BE6000)

Cisco Business Edition 6000 (BE6000) 8.3
Based on 6 answers
Support for the Cisco Business Edition 6000 (BE6000) comes in the form of Cisco SmartNET or Cisco TAC Support. Cisco TAC Support thrives on providing an easy way to get support and they have never disappointed us, whether it was for hardware replacement or simple day-to-day questions that we needed answers to.
Anonymous | TrustRadius Reviewer

HotTelecom

HotTelecom 9.7
Based on 5 answers
We are totally satisfied with help Customer Support. They were quick and responsive
Valeria Tkachenko | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
Anonymous | TrustRadius Reviewer

HotTelecom

No answers on this topic

Return on Investment

Cisco Business Edition 6000 (BE6000)

  • This system facilities upgrading legacy phone systems to VoIP and lowers the total cost of ownership with cost-effective, time-saving operations.
  • Faster deployment times, with pre-installed, ready to use applications.
  • Support for Hybrid Cloud helps easier migration to cloud, if necessary.
Anonymous | TrustRadius Reviewer

HotTelecom

  • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
Anonymous | TrustRadius Reviewer

Screenshots

Cisco Business Edition 6000 (BE6000)

Pricing Details

Cisco Business Edition 6000 (BE6000)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Business Edition 6000 (BE6000) Editions & Modules

Additional Pricing Details

HotTelecom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HotTelecom Editions & Modules

Edition
Direct virtual phone numberfrom 51
Virtual SMS numberfrom 71
Toll-free (800) numberfrom 71
Virtual PBX$652
Virtual fax number$303
  1. Monthly fee + connection fee
  2. Monthly fee
  3. Monthly fee + connection fee
Additional Pricing Details
Each price is the price of monthly fee. There might be an additional connection fee for the products.

Rating Summary

Likelihood to Recommend

Cisco Business Edition 6000 (BE6000)
8.6
HotTelecom
9.4

Usability

Cisco Business Edition 6000 (BE6000)
8.2
HotTelecom

Support Rating

Cisco Business Edition 6000 (BE6000)
8.3
HotTelecom
9.7

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