What users are saying about
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Top Rated
426 Ratings
43 Ratings

Cisco Jabber

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Top Rated
426 Ratings
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Score 8.1 out of 100
43 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Google Keep ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.5

Cisco Jabber

65%
8.1

Google Keep

81%
Google Keep ranks higher in 5/7 features

Task Management

7.3
73%
69 Ratings
9.4
94%
7 Ratings

Gantt Charts

5.7
57%
10 Ratings
N/A
0 Ratings

Scheduling

7.0
70%
78 Ratings
5.1
51%
5 Ratings

Workflow Automation

6.0
60%
17 Ratings
6.0
60%
1 Rating

Mobile Access

8.1
81%
119 Ratings
9.7
97%
9 Ratings

Search

7.3
73%
110 Ratings
9.7
97%
9 Ratings

Visual planning tools

4.1
41%
17 Ratings
8.8
88%
7 Ratings

Communication

6.1

Cisco Jabber

61%
8.3

Google Keep

83%
Cisco Jabber ranks higher in 5/8 features

Chat

8.6
86%
148 Ratings
N/A
0 Ratings

Notifications

8.3
83%
148 Ratings
7.7
77%
7 Ratings

Discussions

7.6
76%
126 Ratings
8.5
85%
3 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
7.7
77%
5 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
9.4
94%
7 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%
6.9

Google Keep

69%
Google Keep ranks higher in 5/8 features

Versioning

7.5
75%
69 Ratings
1.0
10%
1 Rating

Video files

6.9
69%
101 Ratings
N/A
0 Ratings

Audio files

7.6
76%
106 Ratings
8.4
84%
2 Ratings

Document collaboration

7.4
74%
87 Ratings
8.9
89%
6 Ratings

Access control

6.9
69%
31 Ratings
7.6
76%
6 Ratings

Advanced security features

6.8
68%
33 Ratings
2.7
27%
3 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
10.0
100%
4 Ratings

Device sync

5.7
57%
22 Ratings
9.4
94%
7 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Support Rating
  • Google Keep is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • Cisco Jabber and Google Keep are tied in 1 area: Usability

Likelihood to Recommend

8.1

Cisco Jabber

81%
156 Ratings
9.7

Google Keep

97%
11 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
10.0

Google Keep

100%
1 Rating

Usability

9.0

Cisco Jabber

90%
8 Ratings
9.0

Google Keep

90%
1 Rating

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
7.1

Google Keep

71%
19 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Google Keep

It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
Anonymous | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Google Keep

  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
Rachel Blankenship | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Google Keep

  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Google Keep

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Google Keep Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Google Keep

Google Keep 10.0
Based on 1 answer
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
Anonymous | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Google Keep

Google Keep 9.0
Based on 1 answer
Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Google Keep

Google Keep 7.1
Based on 19 answers
I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
Michael Bufalini | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Google Keep

The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Google Keep

  • Google Keep is free, and for what I need it for I don't need to purchase another tool.
  • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
Vinny Hebert | TrustRadius Reviewer

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