What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
280 Ratings
25 Ratings

Cisco Jabber

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
280 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Google Keep

As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.
Rachel Blankenship | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.7
Google Keep
8.0
Task Management
Cisco Jabber
8.3
Google Keep
9.8
Gantt Charts
Cisco Jabber
5.0
Google Keep
Scheduling
Cisco Jabber
7.2
Google Keep
5.0
Workflow Automation
Cisco Jabber
6.1
Google Keep
6.0
Mobile Access
Cisco Jabber
8.3
Google Keep
9.7
Search
Cisco Jabber
7.8
Google Keep
9.0
Visual planning tools
Cisco Jabber
4.3
Google Keep
8.5

Communication

Cisco Jabber
6.5
Google Keep
7.6
Chat
Cisco Jabber
8.7
Google Keep
Notifications
Cisco Jabber
8.5
Google Keep
7.5
Discussions
Cisco Jabber
7.3
Google Keep
8.4
Surveys
Cisco Jabber
6.5
Google Keep
Internal knowledgebase
Cisco Jabber
6.1
Google Keep
5.8
Integrates with GoToMeeting
Cisco Jabber
4.7
Google Keep
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Google Keep
8.9
Integrates with Outlook
Cisco Jabber
7.8
Google Keep

File Sharing & Management

Cisco Jabber
7.1
Google Keep
6.8
Versioning
Cisco Jabber
7.3
Google Keep
1.0
Video files
Cisco Jabber
7.3
Google Keep
Audio files
Cisco Jabber
7.7
Google Keep
8.5
Document collaboration
Cisco Jabber
7.4
Google Keep
8.7
Access control
Cisco Jabber
7.6
Google Keep
7.3
Advanced security features
Cisco Jabber
7.5
Google Keep
2.8
Integrates with Google Drive
Cisco Jabber
5.1
Google Keep
10.0
Device sync
Cisco Jabber
6.7
Google Keep
9.1

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Google Keep

  • Easy to organize and color coordinate.
  • Allows for an associated image to be connected with the note.
  • Alarms set for reminders.
  • Ability to add others to the note to share and collaborate.
Anonymous | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Google Keep

  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.
Michael Bufalini | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Google Keep

Google Keep 10.0
Based on 1 answer
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
Anonymous | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Google Keep

Google Keep 9.0
Based on 1 answer
Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Google Keep

Google Keep 6.3
Based on 18 answers
I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.
Vinicius Andrade | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Google Keep

Task apps built into iOS just don't compete. The only edge these have over Google Keep is Siri can schedule something for you. But the power and flexibility of Google Keep is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Google Keep

  • Google Keep is free, and for what I need it for I don't need to purchase another tool.
  • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
Vinny Hebert | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Google Keep

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Keep Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.6
Google Keep
9.4

Likelihood to Renew

Cisco Jabber
9.9
Google Keep
10.0

Usability

Cisco Jabber
9.0
Google Keep
9.0

Support Rating

Cisco Jabber
8.6
Google Keep
6.3

Add comparison