What users are saying about

Cisco Jabber vs Nifty

Cisco Jabber
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Top Rated
424 Ratings
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Nifty
12 Ratings

Cisco Jabber

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Top Rated
424 Ratings
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Score 8.1 out of 100

Based on 424 reviews and ratings

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Nifty

12 Ratings
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Score 9.3 out of 100

Based on 12 reviews and ratings

Feature Set Ratings

  • Nifty ranks higher in 1 feature set: Project Management

Project Management

6.5

Cisco Jabber

65%
9.7

Nifty

97%
Nifty ranks higher in 14/16 features
Nifty ranks higher in 14/16 features

Task Management

7.2
72%
67 Ratings
9.3
93%
3 Ratings

Gantt Charts

5.7
57%
10 Ratings
10.0
100%
3 Ratings

Scheduling

7.1
71%
75 Ratings
10.0
100%
3 Ratings

Workflow Automation

6.0
60%
17 Ratings
9.6
96%
3 Ratings

Mobile Access

8.1
81%
117 Ratings
10.0
100%
3 Ratings

Search

7.2
72%
107 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
9.6
96%
3 Ratings

Team Collaboration

N/A
0 Ratings
10.0
100%
3 Ratings

Support for Agile Methodology

N/A
0 Ratings
10.0
100%
1 Rating

Support for Waterfall Methodology

N/A
0 Ratings
10.0
100%
3 Ratings

Document Management

N/A
0 Ratings
9.6
96%
3 Ratings

Email integration

N/A
0 Ratings
10.0
100%
2 Ratings

Timesheet Tracking

N/A
0 Ratings
8.7
87%
3 Ratings

Change request and Case Management

N/A
0 Ratings
9.0
90%
3 Ratings

Budget and Expense Management

N/A
0 Ratings
10.0
100%
2 Ratings

Communication

6.1

Cisco Jabber

61%

Nifty

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features

Chat

8.5
85%
145 Ratings
N/A
0 Ratings

Notifications

8.3
83%
145 Ratings
N/A
0 Ratings

Discussions

7.6
76%
123 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.6

Cisco Jabber

66%

Nifty

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features

Versioning

7.3
73%
67 Ratings
N/A
0 Ratings

Video files

6.7
67%
99 Ratings
N/A
0 Ratings

Audio files

7.5
75%
104 Ratings
N/A
0 Ratings

Document collaboration

7.2
72%
85 Ratings
N/A
0 Ratings

Access control

6.9
69%
31 Ratings
N/A
0 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
N/A
0 Ratings

Professional Services Automation

Cisco Jabber

Feature Set Not Supported
N/A
9.5

Nifty

95%
Nifty ranks higher in 2/2 features
Nifty ranks higher in 2/2 features

Quotes/estimates

N/A
0 Ratings
9.0
90%
2 Ratings

Project & financial reporting

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Nifty is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

Cisco Jabber

81%
153 Ratings
9.0

Nifty

90%
3 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings

Nifty

N/A
0 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings

Nifty

N/A
0 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings

Nifty

N/A
0 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.

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Mohammad Mashmoushi | TrustRadius Reviewer
Mohammad Mashmoushi
View all 153 answers on this topic

Nifty

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task

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Ashlie Pappas | TrustRadius Reviewer
Ashlie Pappas
View all 3 answers on this topic

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

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Anonymous | TrustRadius Reviewer
Verified User
View all 153 answers on this topic

Nifty

  • An overview of project timelines and milestones.
  • One-on-one or group conversations.
  • Tracking the status of projects and tasks.

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Candace Mitchell | TrustRadius Reviewer
Candace Mitchell
View all 3 answers on this topic

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)

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ozan guner | TrustRadius Reviewer
ozan guner
View all 153 answers on this topic

Nifty

  • Time Expense could be improved since we cannot edit the previous/past time logs entered.
  • Lacks expense management and Purchase order management functionality
  • Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized

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Darshil S | TrustRadius Reviewer
Darshil S
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Pricing Details

Cisco Jabber

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details
—

Nifty

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$89/mo

Starting Price

—

Nifty Editions & Modules

—
Additional Pricing Details
—

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.

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Siddharth Goyal | TrustRadius Reviewer
Siddharth Goyal
View all 6 answers on this topic

Nifty

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

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Kaitlin Tucker | TrustRadius Reviewer
Kaitlin Tucker
View all 8 answers on this topic

Nifty

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

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Debbie Johnson | TrustRadius Reviewer
Debbie Johnson
View all 24 answers on this topic

Nifty

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.

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Jian Groenewald | TrustRadius Reviewer
Jian Groenewald
View all 153 answers on this topic

Nifty

There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried)Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.

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Ashlie Pappas | TrustRadius Reviewer
Ashlie Pappas
View all 3 answers on this topic

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.

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Eric Taylor | TrustRadius Reviewer
Eric Taylor
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Nifty

  • Consistent communications.
  • Staying on project schedule.
  • Aligned projects with business strategies.

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Candace Mitchell | TrustRadius Reviewer
Candace Mitchell
View all 3 answers on this topic

Screenshots

Cisco Jabber

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