What users are saying about
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Top Rated
292 Ratings
6 Ratings

Cisco Jabber

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Top Rated
292 Ratings
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Score 8.2 out of 100
6 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Nifty

I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task
Ashlie Pappas | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
Nifty
9.7
Task Management
Cisco Jabber
8.2
Nifty
10.0
Gantt Charts
Cisco Jabber
5.0
Nifty
10.0
Scheduling
Cisco Jabber
6.8
Nifty
10.0
Workflow Automation
Cisco Jabber
6.1
Nifty
10.0
Mobile Access
Cisco Jabber
8.2
Nifty
10.0
Search
Cisco Jabber
7.8
Nifty
Visual planning tools
Cisco Jabber
4.3
Nifty
Resource Management
Cisco Jabber
Nifty
10.0
Team Collaboration
Cisco Jabber
Nifty
10.0
Support for Waterfall Methodology
Cisco Jabber
Nifty
10.0
Document Management
Cisco Jabber
Nifty
10.0
Timesheet Tracking
Cisco Jabber
Nifty
8.0
Change request and Case Management
Cisco Jabber
Nifty
9.0

Communication

Cisco Jabber
6.4
Nifty
Chat
Cisco Jabber
8.6
Nifty
Notifications
Cisco Jabber
8.3
Nifty
Discussions
Cisco Jabber
7.2
Nifty
Surveys
Cisco Jabber
6.5
Nifty
Internal knowledgebase
Cisco Jabber
6.1
Nifty
Integrates with GoToMeeting
Cisco Jabber
4.6
Nifty
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Nifty
Integrates with Outlook
Cisco Jabber
7.7
Nifty

File Sharing & Management

Cisco Jabber
6.9
Nifty
Versioning
Cisco Jabber
6.9
Nifty
Video files
Cisco Jabber
7.1
Nifty
Audio files
Cisco Jabber
7.4
Nifty
Document collaboration
Cisco Jabber
7.0
Nifty
Access control
Cisco Jabber
7.6
Nifty
Advanced security features
Cisco Jabber
7.5
Nifty
Integrates with Google Drive
Cisco Jabber
5.1
Nifty
Device sync
Cisco Jabber
6.7
Nifty

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Nifty

  • Versatility
  • Project Management
  • Neurodiverse - Allowing user to choose view of their choice (kanban, swimlane, list, calendar)
  • Ability to break down projects and tasks with multiple variables
  • Task Management
  • Integrations
  • Consistently adding new features / improving software
Ashlie Pappas | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Nifty

  • It's not a pretty platform (it's extremely intuitive, but the color scheme and fonts are less than visually appealing)
  • Tasks can be broken down once into subtasks, but I'd like to see the ability to break them down infinitely
  • Due to the frequent improvements and feature upgrades, I have to re-authorize the Zoom integration from time to time - no biggie, unless realizing the need to re-authorize when needing to hop on a call
Ashlie Pappas | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Nifty

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Nifty

There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried)Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
Ashlie Pappas | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Nifty

  • It's paid for itself many times over in being able to use just one platform instead of paying for multiple platforms to do what Nifty does in pieces
  • The time saved from knowing all project management is in one central location
  • Time saved from having templates and the ease of use
Ashlie Pappas | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Nifty

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$89/mo*

* simple flat-rate pricing

Nifty Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Nifty
10.0

Likelihood to Renew

Cisco Jabber
10.0
Nifty

Usability

Cisco Jabber
9.0
Nifty

Support Rating

Cisco Jabber
8.6
Nifty

Add comparison