Cisco Prime LAN Management Solution is discontinued. Current users are encouraged to explore Cisco Catalyst Center as a modern solution.
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Ivanti Endpoint Manager
Score 8.6 out of 10
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Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
Although Cisco Prime [LAN Management Solution] is a nice tool and no other 4rd party tools can match its native monitoring and managing capabilities still i have given less rating and that's because it is only for Cisco vendor Devices. Hence if you have only Cisco infrastructure then go for it or else look for another 4rd party tool in conjunction with Cisco prime.
There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited. If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.
Wireless file detection and planning mode has helped us expand into new areas of our buildings.
Alerting is detailed when we have issues with hardwired and wireless devices, and Rogue Access Points are easily identifiable.
Cisco equipment information is much more detailed than other management products' SNMP queries and is an excellent tool for troubleshooting end-device connectivity issues.
Our KPI reporting for senior management and centralized management of our WIPS 'Wireless Intrusion Prevention' setup have both benefited significantly from the detailed reporting capabilities.
Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
Software distribution works well and has a lot flexibility built into the module.
Maps. One thing that I miss is the fact that you can't see both wired and wireless equipment in the same topology map. For visualization and troubleshooting purposes, that would help a lot, and I honestly don' t think it's that much harder to implement.
I'd love to see an option to show 'live dashboards,' maps, or other visual tools to publish in a NOC room, or even just to broadcast in a big monitor to allow multiple workmates to check that information. Again, I don't think that would be too hard to implement. I remember a similar feature was available in the first versions of the product, way back in the 90's (yes, I'm that old :-) )
Sometimes, depending on what screen you are, the solution can be a little slow. I'm not saying the whole system is slow, but sometimes that slowness can bother a little.
Talking about areas for improvement, one area I think can be improved is the upgrade process. Even for not so large deployments, it can take a lot of time. Having this time decreased would be the right thing to do.
Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
We are happy with the product but the support and development process is far superior to any other company we have worked with. Having a good support structure is very important in today's marketplace of products that do so many things and have so many robust options and capabilities. We are very satisfied with our contract, pricing, support and product execution.
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
We are very happy using Cisco Prime LAN Management Solution for the following reason: 1- Ease of use with the GUI. 2- Very well organized dashboard which can view many statistics on your devices. 3- Customized dashboard for different views ( for technical team and executives ) 4- Schedule configuration templates to use whenever we need on whatever device we want.
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
There are various 3rd party tools available in the market which not only supports monitoring of cisco devices but also supports non-cisco devices, even with these capabilities in these 3rd party tools Cisco Prime has maintained a uniqueness in its products being the native tool from Cisco. The uniqueness is about product supportability for given devices and some of the edge features such as configuration management, detailed heatmaps etc
It's been many years since I did a full evaluation of other products but at the time we purchased it, the main competitors were Microsoft's SMS and Alteris. SMS just looked horribly ugly and complicated (which fit in very well with Microsoft's other server tools) and Alteris looked okay but had a piecemeal approach where even a basic deployment meant purchasing a half dozen or more components. LANDesk had one bundle for all the tools we were looking for and had a great interface for presenting the data.
It has helped us with our quarterly wireless security testing by pinpointing the location of non-approved access points vs. hunting for them via signal strength.
Saves time by helping to identify network health issues before they become a definitive problem causing downtime.
With errors detected early, we have noticed our wi-fi network is much more stable thus freeing up our engineer's time elsewhere.
