What users are saying about
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46 Ratings

Cisco Secure Email

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46 Ratings
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Score 8.8 out of 100
13 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Trend Micro Email Security ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.3

Cisco Secure Email

83%
8.8

Trend Micro Email Security

88%
Trend Micro Email Security ranks higher in 6/7 features

Anti-malware

8.3
83%
18 Ratings
9.1
91%
6 Ratings

Cusomizability

8.3
83%
18 Ratings
8.6
86%
5 Ratings

Data Loss Protection

8.5
85%
16 Ratings
8.2
82%
5 Ratings

Threat Detection

8.5
85%
18 Ratings
9.3
93%
6 Ratings

Sandboxing

8.3
83%
17 Ratings
8.4
84%
5 Ratings

End-to-End Encryption

8.3
83%
17 Ratings
9.3
93%
6 Ratings

Management Tools

8.3
83%
18 Ratings
9.1
91%
5 Ratings

Attribute Ratings

  • Cisco Secure Email is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Trend Micro Email Security is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Cisco Secure Email

87%
18 Ratings
8.9

Trend Micro Email Security

89%
6 Ratings

Likelihood to Renew

9.7

Cisco Secure Email

97%
2 Ratings
9.0

Trend Micro Email Security

90%
1 Rating

Usability

8.7

Cisco Secure Email

87%
4 Ratings
6.0

Trend Micro Email Security

60%
1 Rating

Availability

9.0

Cisco Secure Email

90%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Performance

7.3

Cisco Secure Email

73%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Support Rating

8.5

Cisco Secure Email

85%
6 Ratings
5.0

Trend Micro Email Security

50%
1 Rating

Implementation Rating

9.0

Cisco Secure Email

90%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Configurability

9.0

Cisco Secure Email

90%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Ease of integration

10.0

Cisco Secure Email

100%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Product Scalability

9.1

Cisco Secure Email

91%
1 Rating

Trend Micro Email Security

N/A
0 Ratings

Likelihood to Recommend

Cisco

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
Read full review

Trend Micro

Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.
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Pros

Cisco

  • Makes detecting/blocking email threats easy .
  • It's an affordable solution .
  • Encryption and decryption is easy.
  • It's great when it comes to phishing protection.
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Trend Micro

  • Mail analytics SPF, DKIM and DMARC
  • Known threats (spam, malware, malicious URLs and graymail)
  • Unknown threats (malware, url) detection
  • Keyword Filter, Domain Filter.
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Cons

Cisco

  • The tool is extremely detailed, which is advantageous, but it can be extremely confusing for new employees.
  • "Wow, I can't handle this," I'm told, and I have to admit, "not yet, it works great after a while."
  • The tool is so comprehensive that it can be customized to meet individual needs.
Read full review

Trend Micro

  • Take less memory resources, so the computer does not slow down.
  • More frequent product updates.
  • Make it easier to set up.
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Pricing Details

Cisco Secure Email

Starting Price

Editions & Modules

Cisco Secure Email editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Trend Micro Email Security

    Starting Price

    Editions & Modules

    Trend Micro Email Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Cisco

      Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
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      Trend Micro

      The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
      Read full review

      Usability

      Cisco

      Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
      Read full review

      Trend Micro

      Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
      Read full review

      Reliability and Availability

      Cisco

      I never had any outages for the past 8 years of using Cisco Secure Email, the system is always available, hardware configuration are designed for higher loads.
      Read full review

      Trend Micro

      No answers on this topic

      Support Rating

      Cisco

      Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
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      Trend Micro

      As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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      Implementation Rating

      Cisco

      Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
      Read full review

      Trend Micro

      No answers on this topic

      Alternatives Considered

      Cisco

      The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
      Read full review

      Trend Micro

      I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
      Read full review

      Return on Investment

      Cisco

      • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
      • I currently have security and advanced malware protection to Office 365.
      • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
      Read full review

      Trend Micro

      • Since everything happens on the cloud, a server, software, etc. does not create an e-mail.
      • Security has no set price, because customer trust cannot be bought with money.The return on this investment equals all of our customer confidence.
      Read full review

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