26 Ratings
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Score 9 out of 100
7 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)

It [is] simple and straightforward. Once it is installed, I have had zero issues. No pin numbers, codes, passwords to remember, etc. It significantly reduced spam and email-based malware/ransomware exposures. This has made our environment more secure to end-users and has made the IT department more efficient.
Shubham Singh | TrustRadius Reviewer

Trend Micro Email Security

Trend Micro Email Security is ideal for environments where an advanced level of gateway email protection (such as spam filtering, email impersonation protection, data loss prevention, etc.) is needed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Email Security
7.6
Anti-malware
Cisco Secure Email (formerly Cisco Email Security)
8.5
Trend Micro Email Security
7.0
Cusomizability
Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Email Security
8.0
Data Loss Protection
Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Email Security
7.0
Threat Detection
Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Email Security
8.0
Sandboxing
Cisco Secure Email (formerly Cisco Email Security)
8.2
Trend Micro Email Security
7.0
End-to-End Encryption
Cisco Secure Email (formerly Cisco Email Security)
8.9
Trend Micro Email Security
8.0
Management Tools
Cisco Secure Email (formerly Cisco Email Security)
8.4
Trend Micro Email Security
8.0

Pros

Cisco Secure Email (formerly Cisco Email Security)

  • There is so much to like about Cisco Secure Email. First, the software is easy to use - anybody can understand it
  • The software offers best security against all manner of email attacks.
  • Cisco Secure Email makes it easy to send secure emails.
  • It is an affordable solution for email security
Anonymous | TrustRadius Reviewer

Trend Micro Email Security

  • Policy creation and customization are quick and easy for both inbound and outbound emails.
  • Logs are easy to search.
  • End user email quarantine digests are convenient.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Email (formerly Cisco Email Security)

  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
Anonymous | TrustRadius Reviewer

Trend Micro Email Security

  • Needs better explanation of policy aggressiveness thresholds (e.g., what does "Highest" mean?).
Anonymous | TrustRadius Reviewer

Usability

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Victor Lau | TrustRadius Reviewer

Trend Micro Email Security

Trend Micro Email Security 6.0
Based on 1 answer
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email (formerly Cisco Email Security) 8.6
Based on 5 answers
Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
Budi Ezeddin | TrustRadius Reviewer

Trend Micro Email Security

Trend Micro Email Security 5.0
Based on 1 answer
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email (formerly Cisco Email Security)

Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Chandan Singh Rathore | TrustRadius Reviewer

Trend Micro Email Security

No answers on this topic

Return on Investment

Cisco Secure Email (formerly Cisco Email Security)

  • Small percent of malicious content is being allowed into the environment.
  • Fewer interruptions to the workplace.
  • Processing time is transparent to the email pipeline.
Anonymous | TrustRadius Reviewer

Trend Micro Email Security

  • It has helped us protect our internal users and end-users from email threats that could result in downtime.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Email (formerly Cisco Email Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Email Security
7.0

Likelihood to Renew

Cisco Secure Email (formerly Cisco Email Security)
8.6
Trend Micro Email Security

Usability

Cisco Secure Email (formerly Cisco Email Security)
8.7
Trend Micro Email Security
6.0

Support Rating

Cisco Secure Email (formerly Cisco Email Security)
8.6
Trend Micro Email Security
5.0

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