Cisco Umbrella vs Forcepoint URL Filtering

• Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
• Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
• Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
• Easy to implement, apply, maintain

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• It tracks user activity, which means our HR department has a tool to report on certain users' activities when their productivity vs. internet surfing habits are in question. The reports are pretty simple to create and view and the ability to export to Excel has been useful. The ability to automatically generate and email these reports on a schedule has been useful at times too.
• The ability to set quotas, such as users are allowed to spend 30minutes per day on Facebook or 30minutes a day on shopping sites, which displays the quota for the user when they enter such a site, has been a valuable reminder of our company policies for such activity.
• The ability to prevent certain types of protocols for certain groups of users, such as group xyz is not allowed on FTP sites, or only https, has allowed to consider and set security parameters for different groups of users.
• The ability to easily override any group policy setting for a certain individual if an immediate need for something outside the box arises has been useful. If a certain user is temporarily filling in for another person on vacation and needs additional internet access with less restrictions, we just call out that user specifically in the software and apply a different policy, then easily remove that the following week.

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• Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
• A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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• It needs the ability to measure bandwidth. I want to know how much a user is taking up. The fact that he/she has 17,000 hits doesn't help.
• Clients, Policies, Filters can be confusing. Maybe it's too complicated and can be simplified?

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• Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
• Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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• The websense filtering has helped us to reduce and eliminate productivity losses from some gaming and streaming services.
• We have been able to lower our liability from illegal streaming services and also adult content viewing (and also reduced the internet uses related to those services).
• The filtering service has helped us to prevent virus spread on the network and also helped as a layer to pinpoint affected endpoints, that had gone unnoticed by our antivirus solution. By alerting to those early infections, we can quarantine the device before the infection spreads or affects other endpoints.
• The solution has given the HR department reporting they needed when employees were under review without having to pull any local logs or have any local solutions installed.
• The hybrid client has worked well in a few remote offices, meaning we didn't need a separate proxy service to filter and protect that traffic.

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