What users are saying about
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Top Rated
138 Ratings
59 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
59 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Firewall

    Cisco Umbrella

    Feature Set Not Supported
    N/A
    8.5

    pfSense

    85%
    pfSense ranks higher in 11/11 features

    Identification Technologies

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Visualization Tools

    N/A
    0 Ratings
    7.8
    78%
    7 Ratings

    Content Inspection

    N/A
    0 Ratings
    7.3
    73%
    9 Ratings

    Policy-based Controls

    N/A
    0 Ratings
    8.4
    84%
    9 Ratings

    Active Directory and LDAP

    N/A
    0 Ratings
    7.9
    79%
    8 Ratings

    Firewall Management Console

    N/A
    0 Ratings
    9.7
    97%
    8 Ratings

    Reporting and Logging

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    VPN

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    High Availability

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Stateful Inspection

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Proxy Server

    N/A
    0 Ratings
    8.2
    82%
    9 Ratings

    Attribute Ratings

    • pfSense is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.4

    Cisco Umbrella

    84%
    69 Ratings
    9.1

    pfSense

    91%
    22 Ratings

    Likelihood to Renew

    10.0

    Cisco Umbrella

    100%
    3 Ratings

    pfSense

    N/A
    0 Ratings

    Usability

    9.4

    Cisco Umbrella

    94%
    4 Ratings

    pfSense

    N/A
    0 Ratings

    Support Rating

    7.3

    Cisco Umbrella

    73%
    67 Ratings

    pfSense

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Cisco Umbrella

    90%
    2 Ratings

    pfSense

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Umbrella

    Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
    Nicolas Tenthorey | TrustRadius Reviewer

    pfSense

    For fast-growing or SME companies, pfSense is quite suitable because pfSense already had many advanced features such as VPN and multiple WAN / LAN. As a result, we just need to pay for expensive router frequently to upgrade our infrastructure.
    Allan Leung | TrustRadius Reviewer

    Pros

    Cisco Umbrella

    • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
    • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
    • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
    Jeff Collins | TrustRadius Reviewer

    pfSense

    • pfSense is an excellent firewall - It logs all of your traffic. It has packages you can install to snort bad traffic.
    • pfSense has a tool called "p0f" which allows you to see what type of OS is trying to connect to you. You can filter these results and you can also block a specific OS from connecting to you.
    • pfSense is an excellent load-balancer: (Multi-WAN and Server Load Balancing) The fail-over/aggregation works very well. This is perfect if your business uses multiple ISP's to ensure your customers are always able to access their data. Also helps with bandwidth distribution as well.
    • VPN's - I am not entirely sure if this package was free with pfSense, but it does offer the ability to use OpenVPN which is what I am familiar with.
    • They also have IPsec in the settings as well, but I am not familiar with that enough to go into any detail with it.
    • As I mentioned I do use OpenVPN the only thing I don't care for with it is I can create OpenVPN configs for each user I want to be able to VPN into the network and I assumed each one would be "unique" but this does not seem to be the case. I could be doing it wrong, but if I create a config for a specific employee I would expect only that employee should be able to use that config, but I have been able to login to everyone that I made using my credentials.
    • I mentioned earlier that pfSense had a GUI.
    • I personally really think it is cool because it has a bunch of reporting graphs for monitoring your networks. I think when I become the full-time admin at the company I am going to try to talk them into getting me a TV I can mount on the wall and display all the graphs and real-time info pfSense shows so I can monitor what is going on with the network(s) at all times. Plus I think it would look rad.
    Charles R. Coggins III | TrustRadius Reviewer

    Cons

    Cisco Umbrella

    • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
    • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
    Randy Zuehlke | TrustRadius Reviewer

    pfSense

    • There is no API for making changes. This can be a hindrance in environments where auto-deploying something needs firewall rules or HAProxy configs updated. Since all settings are stored in an XML file and then configs are generated from that, even manually updating config files cannot be done.
    • Beware that some network cards can have issues. pfSense is based on FreeBSD, so it's best to look on their compatibility list before deploying.
    Aaron Smith | TrustRadius Reviewer

    Pricing Details

    Cisco Umbrella

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Cisco Umbrella Editions & Modules

    Additional Pricing Details

    pfSense

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $179 per appliance

    pfSense Editions & Modules

    Edition
    SG-1100$1791
    SG-2100$2291
    SG-3100$3991
    SG-5100$6991
    XG-7100-DT$8991
    XG-7100-1U$9991
    XG-1537$1,9491
    XG-1541$2,6491
    1. per appliance
    Additional Pricing Details

    Likelihood to Renew

    Cisco Umbrella

    Cisco Umbrella 10.0
    Based on 3 answers
    It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
    Randy Zuehlke | TrustRadius Reviewer

    pfSense

    No score
    No answers yet
    No answers on this topic

    Usability

    Cisco Umbrella

    Cisco Umbrella 9.4
    Based on 4 answers
    The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
    Randy Zuehlke | TrustRadius Reviewer

    pfSense

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Umbrella

    Cisco Umbrella 7.3
    Based on 67 answers
    Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
    Anonymous | TrustRadius Reviewer

    pfSense

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Cisco Umbrella

    Cisco Umbrella 9.0
    Based on 2 answers
    Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
    Randy Zuehlke | TrustRadius Reviewer

    pfSense

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Umbrella

    We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
    kevin mcgillicuddy | TrustRadius Reviewer

    pfSense

    Before pfSense we were using consumer and small business rated network appliances from Linksys, Cisco, Buffalo and Netgear. We were replacing them on average of every 6-12 months because they'd fail or would offer poor wifi availability.Switching to pfSense allowed us to use professional grade switches and wifi access points, offloading all of the services that the consumer grade products took care of, onto pfSense (DHCP, DNS, routing, firewall, VPN, etc).
    Jim Rubenstein | TrustRadius Reviewer

    Return on Investment

    Cisco Umbrella

    • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
    • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
    • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
    Anonymous | TrustRadius Reviewer

    pfSense

    • Moving to a FWaaS solution installed on a decent computer the initial investment was moderate to cover 50 to 250 users, but still being cheaper that a Fortinet, Cisco ASA, or a Sophos UTM.
    • Paying only for support can be a double edge knife, cause you need to identify what's the goal of the request, or your drown into a an endless list of requirements.
    • To stay in the top with the half of a regular investment pFSense gives a wide variety of plugins that will give you a deep knowledge of your security flaws and strong points.
    Victor Arana | TrustRadius Reviewer

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