What users are saying about
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Top Rated
101 Ratings
42 Ratings

Cisco Umbrella

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Top Rated
101 Ratings
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Score 8.5 out of 100
42 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella is most appropriate in organizations that do not require much support and Office 365 is not used. The level of support provided is lackluster. The roaming agent often causes Windows systems to incorrectly report that the machine does not have Internet access. This causes Office 365 apps to no work, resulting in a lot of wasted time trying to correct the error. The product was top-notch several years ago, but I would hesitate to recommend it now.
Anonymous | TrustRadius Reviewer

pfSense

For fast-growing or SME companies, pfSense is quite suitable because pfSense already had many advanced features such as VPN and multiple WAN / LAN. As a result, we just need to pay for expensive router frequently to upgrade our infrastructure.
Allan Leung | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Umbrella
pfSense
7.2
Identification Technologies
Cisco Umbrella
pfSense
3.0
Visualization Tools
Cisco Umbrella
pfSense
6.0
Content Inspection
Cisco Umbrella
pfSense
8.0
Policy-based Controls
Cisco Umbrella
pfSense
7.0
Active Directory and LDAP
Cisco Umbrella
pfSense
4.0
Firewall Management Console
Cisco Umbrella
pfSense
8.0
Reporting and Logging
Cisco Umbrella
pfSense
6.0
VPN
Cisco Umbrella
pfSense
10.0
High Availability
Cisco Umbrella
pfSense
9.0
Stateful Inspection
Cisco Umbrella
pfSense
9.0
Proxy Server
Cisco Umbrella
pfSense
9.0

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

pfSense

  • pfSense is an excellent firewall - It logs all of your traffic. It has packages you can install to snort bad traffic.
  • pfSense has a tool called "p0f" which allows you to see what type of OS is trying to connect to you. You can filter these results and you can also block a specific OS from connecting to you.
  • pfSense is an excellent load-balancer: (Multi-WAN and Server Load Balancing) The fail-over/aggregation works very well. This is perfect if your business uses multiple ISP's to ensure your customers are always able to access their data. Also helps with bandwidth distribution as well.
  • VPN's - I am not entirely sure if this package was free with pfSense, but it does offer the ability to use OpenVPN which is what I am familiar with.
  • They also have IPsec in the settings as well, but I am not familiar with that enough to go into any detail with it.
  • As I mentioned I do use OpenVPN the only thing I don't care for with it is I can create OpenVPN configs for each user I want to be able to VPN into the network and I assumed each one would be "unique" but this does not seem to be the case. I could be doing it wrong, but if I create a config for a specific employee I would expect only that employee should be able to use that config, but I have been able to login to everyone that I made using my credentials.
  • I mentioned earlier that pfSense had a GUI.
  • I personally really think it is cool because it has a bunch of reporting graphs for monitoring your networks. I think when I become the full-time admin at the company I am going to try to talk them into getting me a TV I can mount on the wall and display all the graphs and real-time info pfSense shows so I can monitor what is going on with the network(s) at all times. Plus I think it would look rad.
Charles R. Coggins III | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

pfSense

  • There is no API for making changes. This can be a hindrance in environments where auto-deploying something needs firewall rules or HAProxy configs updated. Since all settings are stored in an XML file and then configs are generated from that, even manually updating config files cannot be done.
  • Beware that some network cards can have issues. pfSense is based on FreeBSD, so it's best to look on their compatibility list before deploying.
Aaron Smith | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

pfSense

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

pfSense

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 51 answers
We have not yet had to contact Customer Support on any issues yet. Our organization did take the class in order to learn how to administer the product so it gave us a good understanding of what the product is and how to use it. The community site has been easy to use and allows for us to find many of the answers that we need.
Anonymous | TrustRadius Reviewer

pfSense

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

pfSense

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not
Anonymous | TrustRadius Reviewer

pfSense

Before pfSense we were using consumer and small business rated network appliances from Linksys, Cisco, Buffalo and Netgear. We were replacing them on average of every 6-12 months because they'd fail or would offer poor wifi availability.Switching to pfSense allowed us to use professional grade switches and wifi access points, offloading all of the services that the consumer grade products took care of, onto pfSense (DHCP, DNS, routing, firewall, VPN, etc).
Jim Rubenstein | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

pfSense

  • Moving to a FWaaS solution installed on a decent computer the initial investment was moderate to cover 50 to 250 users, but still being cheaper that a Fortinet, Cisco ASA, or a Sophos UTM.
  • Paying only for support can be a double edge knife, cause you need to identify what's the goal of the request, or your drown into a an endless list of requirements.
  • To stay in the top with the half of a regular investment pFSense gives a wide variety of plugins that will give you a deep knowledge of your security flaws and strong points.
Victor Arana | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

pfSense

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

pfSense Editions & Modules

Edition
SG-1100$1791
SG-2100$2291
SG-3100$3991
SG-5100$6991
XG-7100-DT$8991
XG-7100-1U$9991
XG-1537$1,9491
XG-1541$2,6491
  1. per appliance
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
pfSense
9.0

Likelihood to Renew

Cisco Umbrella
10.0
pfSense

Usability

Cisco Umbrella
9.4
pfSense

Support Rating

Cisco Umbrella
8.2
pfSense

Implementation Rating

Cisco Umbrella
9.0
pfSense

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