What users are saying about
82 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Cisco Webex Calling

Cisco Webex Calling is a solid video conference calling tool. It's great for corporate use, especially internal use. I don't recommend it as much when including participants outside of your organization. In large meetings, it has issues keeping up if many people have their video on (however, this might be due to internet limitations and not actually Webex).
Anonymous | TrustRadius Reviewer

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Webex Calling
8.7
FreeConference.com
10.0
Hosted PBX
Cisco Webex Calling
8.5
FreeConference.com
Multi-level Interactive Voice Response (IVR)
Cisco Webex Calling
8.4
FreeConference.com
User templates
Cisco Webex Calling
8.6
FreeConference.com
Call reports
Cisco Webex Calling
8.9
FreeConference.com
10.0
Directory of employee names
Cisco Webex Calling
8.9
FreeConference.com

Call Management

Cisco Webex Calling
8.6
FreeConference.com
9.1
Answering rules
Cisco Webex Calling
8.6
FreeConference.com
Call recording
Cisco Webex Calling
9.1
FreeConference.com
9.1
Call park
Cisco Webex Calling
8.1
FreeConference.com
Call screening
Cisco Webex Calling
8.4
FreeConference.com
Message alerts
Cisco Webex Calling
8.6
FreeConference.com

VoIP system collaboration

Cisco Webex Calling
8.9
FreeConference.com
9.5
Video conferencing
Cisco Webex Calling
8.8
FreeConference.com
10.0
Audio conferencing
Cisco Webex Calling
8.9
FreeConference.com
9.1
Video screen sharing
Cisco Webex Calling
9.1
FreeConference.com
Instant messaging
Cisco Webex Calling
8.7
FreeConference.com

Mobile apps

Cisco Webex Calling
8.5
FreeConference.com
Mobile app for iOS
Cisco Webex Calling
8.5
FreeConference.com
Mobile app for Android
Cisco Webex Calling
8.4
FreeConference.com

Pros

Cisco Webex Calling

  • Mobile use - Calling is extremely easy to use via mobile, making it easier for teams to work remotely and thus offer the organization and colleagues all of the benefits that come with this
  • Security - As this is a cloud-based solution, updates are easily implemented meaning better security, which is essential for the company overall.
Anonymous | TrustRadius Reviewer

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

Cons

Cisco Webex Calling

  • Sometimes confusing on how to sign on to the Webex
  • Takes 5-10 minutes to download so if you forget to download before the call they will have to wait and is awkward
  • Don’t see a difference between this and zoom calls
Maureen Trattner | TrustRadius Reviewer

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

Usability

Cisco Webex Calling

Cisco Webex Calling 8.2
Based on 1 answer
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
Anonymous | TrustRadius Reviewer

FreeConference.com

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Calling

Cisco Webex Calling 7.6
Based on 2 answers
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers.
The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
Anonymous | TrustRadius Reviewer

FreeConference.com

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Calling

For our needs these were both non-starters. I'm sure these products may have some of the same if not all the same features but what they are missing is the Webex Meeting integrations. Since we do not use Zoom, RingCentral was a no go. 8x8 did not fit into our overall technology path so it was not selected
Anonymous | TrustRadius Reviewer

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

Return on Investment

Cisco Webex Calling

  • I would consider the heafty investment to be worth it as it has helped bring an element of cohesion between departments in the same division.
  • It has also shown to have positive reviews from our high-level executives when audio conferencing into high profile meetings. It is always important, in my opinion, to invest in technology that is going to keep your data and conversations safe.
Anonymous | TrustRadius Reviewer

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Pricing Details

Cisco Webex Calling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Calling
8.7
FreeConference.com
9.1

Usability

Cisco Webex Calling
8.2
FreeConference.com

Support Rating

Cisco Webex Calling
7.6
FreeConference.com

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