What users are saying about
8 Ratings
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Score 9 out of 100
13 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Huddle

If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.
Eric Batson | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Huddle
7.3
Chat
Cisco Webex Social (Discontinued)
10.0
Huddle
9.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Huddle
9.0
Notifications
Cisco Webex Social (Discontinued)
Huddle
5.4
Discussions
Cisco Webex Social (Discontinued)
Huddle
3.9
Internal knowledgebase
Cisco Webex Social (Discontinued)
Huddle
9.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Huddle
9.4
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Huddle
10.0
Access control
Cisco Webex Social (Discontinued)
10.0
Huddle
10.0
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Huddle
9.3
Versioning
Cisco Webex Social (Discontinued)
Huddle
9.3
Video files
Cisco Webex Social (Discontinued)
Huddle
9.0
Audio files
Cisco Webex Social (Discontinued)
Huddle
9.0
Device sync
Cisco Webex Social (Discontinued)
Huddle
9.0

Project Management

Cisco Webex Social (Discontinued)
Huddle
6.8
Task Management
Cisco Webex Social (Discontinued)
Huddle
7.7
Scheduling
Cisco Webex Social (Discontinued)
Huddle
5.0
Mobile Access
Cisco Webex Social (Discontinued)
Huddle
7.3
Search
Cisco Webex Social (Discontinued)
Huddle
7.3

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Huddle

  • Usability is excellent.
  • Makes it easy to track who has worked on what.
  • Makes older versions of your files available.
  • Sharing documents is super simple.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Huddle

  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
Rob Butterworth | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Huddle

Huddle is quite different from Tibbr. They serve different purposes for the most part. However, they both allow colleagues to improve their communication with one another, minimize email inbox clutter, and improve processes. We use both of these in our organization. Huddle has allowed us to store documents, share communication and generally work in the cloud.
Eric Batson | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Huddle

  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Huddle

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Huddle Editions & Modules

Edition
Huddle$101
Huddle PlusContact sales team
Huddle PremierContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Huddle
8.3

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