Clarabridge (discontinued) vs. Newired

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clarabridge (discontinued)
Score 9.5 out of 10
N/A
Clarabridge was a solution that helped users understand how customers and employees feel about a company without having to ask. It was acquired by Qualtrics, and its capabilities are now part of the Qualtrics product suite's capabilities.N/A
Newired
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their…
$540
per month
Pricing
Clarabridge (discontinued)Newired
Editions & Modules
No answers on this topic
Newired Journeys
$540.00
per month
Newired Tips
$540.00
per month
Newired Journeys
$540.00
per month
Newired Tips
$540.00
per month
Newired Tips & Journeys
$801.00
per month
Newired Tips & Journeys
$801.00
per month
Offerings
Pricing Offerings
Clarabridge (discontinued)Newired
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$6,480 per year
Additional DetailsThe application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/
More Pricing Information
Community Pulse
Clarabridge (discontinued)Newired
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Clarabridge (discontinued)Newired
Small Businesses
Sogolytics
Sogolytics
Score 8.9 out of 10
Pendo.io
Pendo.io
Score 8.2 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.4 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Clarabridge (discontinued)Newired
Likelihood to Recommend
5.0
(4 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Clarabridge (discontinued)Newired
Likelihood to Recommend
Discontinued Products
The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Read full review
Newired
No answers on this topic
Pros
Discontinued Products
  • With Engagor, it is possible to organize a large volume of mentions in different mailboxes, which is perfect for our large company. With special Smart Folders to drill down into our data, we can make it possible to organize our mentions even more in-depth, divide the workload, and optimize our workflow. This increased efficiency makes it possible to work together closely as a team, across different departments. To sum this up: the Engagor platform provides our company with the perfect foundation to optimize our entire organizational structure.
  • Another very interesting feature Engagor offers is their helpful and state-of-the-art tagging system. At NMBS we filter through large bulks of mentions and private messages on a daily basis which would be very difficult to organize without Engagor.
Read full review
Newired
No answers on this topic
Cons
Discontinued Products
  • User interface could be more intuitive.
Read full review
Newired
No answers on this topic
Likelihood to Renew
Discontinued Products
Extensive featureset, great customer service.
Read full review
Newired
No answers on this topic
Alternatives Considered
Discontinued Products
We moved to Zendesk as it allowed us to have everything we needed. We didn't face FB Jail, we were able to respond to IG, FB & Twitter DMs at all times. The analytics were a bit better and we were able to do NPS and CSAT attached through our Zendesk platform
Read full review
Newired
No answers on this topic
Return on Investment
Discontinued Products
  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Read full review
Newired
No answers on this topic
ScreenShots

Newired Screenshots

Screenshot of Modal stepsScreenshot of Step by step guidance