What users are saying about
34 Ratings
7 Ratings
34 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 7 out of 100

Likelihood to Recommend

Classy

Classy is perfect for an organization who likes to create a lot of peer to peer campaigns and sell tickets to an event. I would not recommend it for use as the only event management software for your event but it's a good place to sell tickets and keep registration organized. It is also well suited for a team that lacks a designer because it is so simple to use
Anonymous | TrustRadius Reviewer

iATS Payments

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Anonymous | TrustRadius Reviewer

Pros

Classy

  • The fundraising website is easy for a nonprofit to set up. You can customize things like colors and logos and the rest of it is taken care of for you.
  • Fundraisers (constituents) have a pretty easy time using Classy. The system is pretty straightforward with how you sign up to create a page and then it's pretty easy for users to edit their page and share to fundraise.
  • Classy's reporting options are pretty good and allow an organization to view information about fundraisers.
Daniella Dowiak | TrustRadius Reviewer

iATS Payments

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Anonymous | TrustRadius Reviewer

Cons

Classy

  • It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
  • Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
Emily Westergaard | TrustRadius Reviewer

iATS Payments

  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
Heather Frick | TrustRadius Reviewer

Usability

Classy

Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Anonymous | TrustRadius Reviewer

iATS Payments

No score
No answers yet
No answers on this topic

Support Rating

Classy

Classy 9.8
Based on 6 answers
Classy has incredible support. They are available by phone and have called me several times to check-in and help me with questions that I had. Their newsletters and articles have been beneficial. They also give resources and how-to guides that we have studied and used throughout the year. We've been grateful for their expertise.
Nick Shoff | TrustRadius Reviewer

iATS Payments

iATS Payments 7.0
Based on 2 answers
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Anonymous | TrustRadius Reviewer

Alternatives Considered

Classy

I have not used or evaluated any other products like Classy. This was the system our nonprofit was using when I was hired. We have found no reason to look to other platforms as Classy has been invaluable to us. We really value Classy, and we are not looking to switch any time soon
Anonymous | TrustRadius Reviewer

iATS Payments

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Anonymous | TrustRadius Reviewer

Return on Investment

Classy

  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.
Mark Hackett | TrustRadius Reviewer

iATS Payments

  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
Heather Frick | TrustRadius Reviewer

Screenshots

Pricing Details

Classy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

iATS Payments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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