34 Ratings
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Score 3.6 out of 100
13 Ratings
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Score 10 out of 100

Feature Set Ratings

    Email & Online Marketing

    3.7

    ClickDimensions

    37%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 9/9 features

    WYSIWYG email editor

    5.1
    51%
    8 Ratings
    N/A
    0 Ratings

    Dynamic content

    3.7
    37%
    10 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    Landing pages

    1.6
    16%
    10 Ratings
    N/A
    0 Ratings

    A/B testing

    3.6
    36%
    10 Ratings
    N/A
    0 Ratings

    Mobile optimization

    2.1
    21%
    10 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    4.0
    40%
    18 Ratings
    N/A
    0 Ratings

    List management

    5.6
    56%
    9 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.1
    61%
    9 Ratings
    N/A
    0 Ratings

    Lead Management

    4.7

    ClickDimensions

    47%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 4/4 features

    Lead nurturing

    6.8
    68%
    9 Ratings
    N/A
    0 Ratings

    Lead scoring and grading

    5.0
    50%
    9 Ratings
    N/A
    0 Ratings

    Data quality management

    3.0
    30%
    8 Ratings
    N/A
    0 Ratings

    Automated sales alerts and tasks

    4.0
    40%
    7 Ratings
    N/A
    0 Ratings

    Campaign Management

    2.5

    ClickDimensions

    25%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Calendaring

    4.0
    40%
    5 Ratings
    N/A
    0 Ratings

    Event/webinar marketing

    1.0
    10%
    6 Ratings
    N/A
    0 Ratings

    Social Media Marketing

    5.5

    ClickDimensions

    55%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 2/2 features

    Social sharing and campaigns

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Social profile integration

    3.1
    31%
    3 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    2.6

    ClickDimensions

    26%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 3/3 features

    Dashboards

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Standard reports

    2.0
    20%
    9 Ratings
    N/A
    0 Ratings

    Custom reports

    3.8
    38%
    7 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    4.4

    ClickDimensions

    44%

    Wildfire by Google (Discontinued)

    Feature Set Not Supported
    N/A
    ClickDimensions ranks higher in 6/6 features

    API

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Role-based workflow & approvals

    1.0
    10%
    5 Ratings
    N/A
    0 Ratings

    Customizability

    2.5
    25%
    7 Ratings
    N/A
    0 Ratings

    Integration with Salesforce.com

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Integration with Microsoft Dynamics CRM

    7.1
    71%
    10 Ratings
    N/A
    0 Ratings

    Integration with SugarCRM

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ClickDimensions is rated higher in 1 area: Likelihood to Renew
    • Wildfire by Google (Discontinued) is rated higher in 2 areas: Usability, Support Rating
    • ClickDimensions and Wildfire by Google (Discontinued) are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    2.0

    ClickDimensions

    20%
    10 Ratings
    2.0

    Wildfire by Google (Discontinued)

    20%
    4 Ratings

    Likelihood to Renew

    9.0

    ClickDimensions

    90%
    1 Rating
    7.9

    Wildfire by Google (Discontinued)

    79%
    3 Ratings

    Usability

    5.0

    ClickDimensions

    50%
    3 Ratings
    9.0

    Wildfire by Google (Discontinued)

    90%
    1 Rating

    Availability

    ClickDimensions

    N/A
    0 Ratings
    10.0

    Wildfire by Google (Discontinued)

    100%
    2 Ratings

    Performance

    ClickDimensions

    N/A
    0 Ratings
    10.0

    Wildfire by Google (Discontinued)

    100%
    2 Ratings

    Support Rating

    1.0

    ClickDimensions

    10%
    4 Ratings
    9.5

    Wildfire by Google (Discontinued)

    95%
    4 Ratings

    Online Training

    ClickDimensions

    N/A
    0 Ratings
    8.5

    Wildfire by Google (Discontinued)

    85%
    2 Ratings

    Implementation Rating

    ClickDimensions

    N/A
    0 Ratings
    8.5

    Wildfire by Google (Discontinued)

    85%
    4 Ratings

    Likelihood to Recommend

    ClickDimensions

    ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
    Emily Olson | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    The transition to Google has been painful - key contacts are no longer available.
    Anonymous | TrustRadius Reviewer

    Pros

    ClickDimensions

    • The nurture campaign builder was great. Easy to use and to follow along with.
    • The drop and drag editor was easy to use and you could start using it with no training.
    • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
    Neville Wiles | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    • Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
    • Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.
    Anonymous | TrustRadius Reviewer

    Cons

    ClickDimensions

    • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
    • Managing customer preferences and subscriptions felt extremely convoluted
    • Interfaces generally not intuitive
    • Reporting was not in the class of competitors
    • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
    Anonymous | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    • More customization - Would like to have the ability to edit more without coding.
    Ashley Pengilly | TrustRadius Reviewer

    Pricing Details

    ClickDimensions

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Wildfire by Google (Discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    ClickDimensions

    ClickDimensions 9.0
    Based on 1 answer
    I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
    Anonymous | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 7.9
    Based on 3 answers
    Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

    During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
    Anonymous | TrustRadius Reviewer

    Usability

    ClickDimensions

    ClickDimensions 5.0
    Based on 3 answers
    I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
    Karen Chamberlain | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 9.0
    Based on 1 answer
    Very easy to use, almost anyone can learn how to build a comprehensive promotion.
    Ashley Pengilly | TrustRadius Reviewer

    Reliability and Availability

    ClickDimensions

    No score
    No answers yet
    No answers on this topic

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 10.0
    Based on 2 answers
    I have never been kicked out of Wildfire service. Always up and running.
    Ashley Pengilly | TrustRadius Reviewer

    Performance

    ClickDimensions

    No score
    No answers yet
    No answers on this topic

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 10.0
    Based on 2 answers
    Easy to perform tasks and quick to upload changes to your promotions.
    Ashley Pengilly | TrustRadius Reviewer

    Support Rating

    ClickDimensions

    ClickDimensions 1.0
    Based on 4 answers
    You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
    Karen Chamberlain | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 9.5
    Based on 4 answers
    Phone and email support were always available to us when we needed it.
    Anonymous | TrustRadius Reviewer

    Online Training

    ClickDimensions

    No score
    No answers yet
    No answers on this topic

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 8.5
    Based on 2 answers
    Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
    Ashley Pengilly | TrustRadius Reviewer

    Implementation Rating

    ClickDimensions

    No score
    No answers yet
    No answers on this topic

    Wildfire by Google (Discontinued)

    Wildfire by Google (Discontinued) 8.5
    Based on 4 answers
    Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ClickDimensions

    Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
    Chris Thorne | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ClickDimensions

    • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
    • Lead scoring helps develop more qualified leads.
    Emily Olson | TrustRadius Reviewer

    Wildfire by Google (Discontinued)

    • As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
    • Aggregating all content into one system creates efficiencies for content teams
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison