What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
Email & Online Marketing

3.7
ClickDimensions
37%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 9/9 features
ClickDimensions ranks higher in 9/9 features
WYSIWYG email editor

5.1
51%
8 Ratings

N/A
0 Ratings
Dynamic content

3.7
37%
10 Ratings

N/A
0 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings

N/A
0 Ratings
Landing pages

1.6
16%
10 Ratings

N/A
0 Ratings
A/B testing

3.6
36%
10 Ratings

N/A
0 Ratings
Mobile optimization

2.1
21%
10 Ratings

N/A
0 Ratings
Email deliverability reporting

4.0
40%
18 Ratings

N/A
0 Ratings
List management

5.6
56%
9 Ratings

N/A
0 Ratings
Triggered drip sequences

6.1
61%
9 Ratings

N/A
0 Ratings
Lead Management

4.7
ClickDimensions
47%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings

N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings

N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings

N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings

N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings

N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings

N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings

N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings

N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 3/3 features
ClickDimensions ranks higher in 3/3 features
Dashboards

2.0
20%
9 Ratings

N/A
0 Ratings
Standard reports

2.0
20%
9 Ratings

N/A
0 Ratings
Custom reports

3.8
38%
7 Ratings

N/A
0 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%

Wildfire by Google (Discontinued)
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings

N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings

N/A
0 Ratings
Customizability

2.5
25%
7 Ratings

N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings

N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings

N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- ClickDimensions is rated higher in 1 area: Likelihood to Renew
- Wildfire by Google (Discontinued) is rated higher in 2 areas: Usability, Support Rating
- ClickDimensions and Wildfire by Google (Discontinued) are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings

2.0
Wildfire by Google (Discontinued)
20%
4 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating

7.9
Wildfire by Google (Discontinued)
79%
3 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings

9.0
Wildfire by Google (Discontinued)
90%
1 Rating
Availability

ClickDimensions
N/A
0 Ratings

10.0
Wildfire by Google (Discontinued)
100%
2 Ratings
Performance

ClickDimensions
N/A
0 Ratings

10.0
Wildfire by Google (Discontinued)
100%
2 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings

9.5
Wildfire by Google (Discontinued)
95%
4 Ratings
Online Training

ClickDimensions
N/A
0 Ratings

8.5
Wildfire by Google (Discontinued)
85%
2 Ratings
Implementation Rating

ClickDimensions
N/A
0 Ratings

8.5
Wildfire by Google (Discontinued)
85%
4 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Wildfire by Google (Discontinued)
The transition to Google has been painful - key contacts are no longer available.

Verified User
Manager in Marketing
Telecommunications Company, 201-500 employeesPros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Wildfire by Google (Discontinued)
- Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
- Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.

Verified User
Strategist in Social Media
Broadcast Media Company, 201-500 employeesCons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesWildfire by Google (Discontinued)
- More customization - Would like to have the ability to edit more without coding.
Social Media & Community Associate Manager
Foley Family Wines201-500 employees
Pricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Wildfire by Google (Discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesWildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 7.9
Based on 3 answers
Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.
During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price
During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price

Verified User
Manager in Marketing
Telecommunications Company, 201-500 employeesUsability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 9.0
Based on 1 answer
Very easy to use, almost anyone can learn how to build a comprehensive promotion.
Social Media & Community Associate Manager
Foley Family Wines201-500 employees
Reliability and Availability
ClickDimensions
No score
No answers yet
No answers on this topic
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 10.0
Based on 2 answers
I have never been kicked out of Wildfire service. Always up and running.
Social Media & Community Associate Manager
Foley Family Wines201-500 employees
Performance
ClickDimensions
No score
No answers yet
No answers on this topic
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 10.0
Based on 2 answers
Easy to perform tasks and quick to upload changes to your promotions.
Social Media & Community Associate Manager
Foley Family Wines201-500 employees
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 9.5
Based on 4 answers
Phone and email support were always available to us when we needed it.

Verified User
Strategist in Social Media
Broadcast Media Company, 201-500 employeesOnline Training
ClickDimensions
No score
No answers yet
No answers on this topic
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 8.5
Based on 2 answers
Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.
Social Media & Community Associate Manager
Foley Family Wines201-500 employees
Implementation Rating
ClickDimensions
No score
No answers yet
No answers on this topic
Wildfire by Google (Discontinued)
Wildfire by Google (Discontinued) 8.5
Based on 4 answers
Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.

Verified User
Strategist in Social Media
Broadcast Media Company, 201-500 employeesAlternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Wildfire by Google (Discontinued)
Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.

Verified User
Employee in Marketing
Consumer Services Company, 1001-5000 employeesReturn on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Wildfire by Google (Discontinued)
- As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
- Aggregating all content into one system creates efficiencies for content teams

Verified User
Employee in Marketing
Consumer Services Company, 1001-5000 employees