What users are saying about
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Top Rated
708 Ratings
16 Ratings

ClickUp

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Top Rated
708 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 6.9 out of 100

Feature Set Ratings

    Project Management

    8.2

    ClickUp

    82%

    e-Builder

    Feature Set Not Supported
    N/A
    ClickUp ranks higher in 12/12 features

    Task Management

    9.2
    92%
    300 Ratings
    N/A
    0 Ratings

    Resource Management

    7.9
    79%
    203 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.3
    83%
    205 Ratings
    N/A
    0 Ratings

    Scheduling

    8.3
    83%
    230 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.8
    78%
    201 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.1
    91%
    281 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    8.6
    86%
    184 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    8.1
    81%
    150 Ratings
    N/A
    0 Ratings

    Document Management

    7.7
    77%
    247 Ratings
    N/A
    0 Ratings

    Email integration

    7.6
    76%
    176 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.2
    82%
    220 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    7.8
    78%
    191 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.1

    ClickUp

    71%

    e-Builder

    Feature Set Not Supported
    N/A
    ClickUp ranks higher in 1/1 features

    Project & financial reporting

    7.1
    71%
    132 Ratings
    N/A
    0 Ratings

    Construction Project & Field Management

    ClickUp

    Feature Set Not Supported
    N/A
    7.1

    e-Builder

    71%
    e-Builder ranks higher in 10/10 features

    Plan distribution & viewing

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Plan markups & sharing

    N/A
    0 Ratings
    8.5
    85%
    10 Ratings

    Issue tracking & punchlists

    N/A
    0 Ratings
    7.7
    77%
    11 Ratings

    Photo documentation

    N/A
    0 Ratings
    4.7
    47%
    10 Ratings

    Jobsite reports

    N/A
    0 Ratings
    7.7
    77%
    10 Ratings

    Document sharing

    N/A
    0 Ratings
    7.7
    77%
    11 Ratings

    RFI tools

    N/A
    0 Ratings
    7.0
    70%
    8 Ratings

    Collaboration & approvals

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    As-built drawings

    N/A
    0 Ratings
    7.5
    75%
    9 Ratings

    Mobile app

    N/A
    0 Ratings
    5.5
    55%
    7 Ratings

    Attribute Ratings

    • ClickUp is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.8

    ClickUp

    88%
    300 Ratings
    7.0

    e-Builder

    70%
    11 Ratings

    Likelihood to Renew

    9.0

    ClickUp

    90%
    19 Ratings
    8.0

    e-Builder

    80%
    2 Ratings

    Usability

    9.5

    ClickUp

    95%
    17 Ratings
    7.0

    e-Builder

    70%
    2 Ratings

    Availability

    8.6

    ClickUp

    86%
    4 Ratings

    e-Builder

    N/A
    0 Ratings

    Performance

    6.8

    ClickUp

    68%
    4 Ratings

    e-Builder

    N/A
    0 Ratings

    Support Rating

    9.5

    ClickUp

    95%
    64 Ratings
    5.0

    e-Builder

    50%
    5 Ratings

    Online Training

    9.6

    ClickUp

    96%
    2 Ratings

    e-Builder

    N/A
    0 Ratings

    Implementation Rating

    9.4

    ClickUp

    94%
    4 Ratings
    8.0

    e-Builder

    80%
    4 Ratings

    Configurability

    9.1

    ClickUp

    91%
    2 Ratings

    e-Builder

    N/A
    0 Ratings

    Ease of integration

    8.0

    ClickUp

    80%
    2 Ratings

    e-Builder

    N/A
    0 Ratings

    Product Scalability

    9.1

    ClickUp

    91%
    4 Ratings

    e-Builder

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    ClickUp

    91%
    2 Ratings

    e-Builder

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    ClickUp

    91%
    2 Ratings

    e-Builder

    N/A
    0 Ratings

    Likelihood to Recommend

    Clickup

    I honestly can't think of any scenario when ClickUp is not well suited. This is a wonderful tool for someone with ADD IF you get in the habit of actually scheduling tasks and working off of the tasks you have scheduled. Procrastination is an ADD rabbit hole if you let it - ClickUp solves so many issues by helping my ADD mind organize and forget about tasks until I NEED to think about them. My stress levels are lower because of ClickUp... seriously!
    Read full review

    Trimble

    Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
    Read full review

    Pros

    Clickup

    • Manage our team's time
    • Notify the team of important task due dates
    • Communicate through documents and whiteboards ideas and critical information
    • Be our internal database of employees, clients, tasks and resources
    • Keeps the team focused on the most important tasks needed
    • Keeps the teams and resources accountable
    Read full review

    Trimble

    • Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions.
    • Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase)
    • Allows for easy interface with contractors and makes the submittal process more straightforward.
    Read full review

    Cons

    Clickup

    • We need more functionalities in the formula area. The ability to sum formulas would be great.
    • Hoping to be able to share dashboards as a public view.
    • The ability to change the sequence of automations and clone or duplicate or share.
    • Be able to sell templates as consultants and maintain privacy so users cannot share to the whole world.
    Read full review

    Trimble

    • The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output.
    • At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used.
    • More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports.
    Read full review

    Pricing Details

    ClickUp

    Starting Price

    $0 per month per seat

    Editions & Modules

    ClickUp editions and modules pricing
    EditionModules
    Free$0.001
    Unlimited$9.00 ($5.00)2
    Business$19.00 ($12.00)3
    Business Plus$29.00 ($19.00)4
    EnterpriseContact Sales5

    Footnotes

    1. none
    2. per member per month (annual contract pricing)
    3. per member per month (annual contract pricing)
    4. per member per month (annual contract pricing)
    5. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing

    e-Builder

    Starting Price

    Editions & Modules

    e-Builder editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Likelihood to Renew

      Clickup

      We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
      Read full review

      Trimble

      Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.
      Read full review

      Usability

      Clickup

      It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
      Read full review

      Trimble

      Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.
      Read full review

      Reliability and Availability

      Clickup

      Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
      Read full review

      Trimble

      No answers on this topic

      Performance

      Clickup

      I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
      Read full review

      Trimble

      No answers on this topic

      Support Rating

      Clickup

      I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
      Read full review

      Trimble

      Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.
      Read full review

      Online Training

      Clickup

      There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
      Read full review

      Trimble

      No answers on this topic

      Implementation Rating

      Clickup

      Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
      Read full review

      Trimble

      1. Set up the time to get training on the sytem before you go all in.
      2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.
      3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner
      Read full review

      Alternatives Considered

      Clickup

      I prefer ClickUp because it works the way it is supposed to. Other productivity apps we have tried will introduce and promote a feature that is typically very broken. We ended up spending more time on chat with customer support than working. I think we have maybe contacted ClickUp's customer support a handful of times.
      Read full review

      Trimble

      We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen
      Read full review

      Contract Terms and Pricing Model

      Clickup

      I did not.
      Read full review

      Trimble

      No answers on this topic

      Scalability

      Clickup

      As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
      Read full review

      Trimble

      No answers on this topic

      Return on Investment

      Clickup

      • Increased collaboration communication - staff is able to comment and communicate back and forth on a specific task INSIDE that task to track all the information effectively.
      • More accurate reports on what is or is not still in progress.
      • Better staff allocation in an effort to reduce overallocation and burnout.
      Read full review

      Trimble

      • Has added extra steps to processes that were previously easier. And I work for a university that complicates everything
      • Has more than cut in half the time it takes to generate reports about project status
      • Has made project management more efficient
      Read full review

      Screenshots

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