Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights. ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp…
$0
per month per seat
Workplace from Meta
Score 7.6 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
ClickUpWorkplace from Meta
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
ClickUpWorkplace from Meta
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ClickUpWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.1
464 Ratings
4% above category average
Workplace from Meta
-
Ratings
Task Management9.3464 Ratings00 Ratings
Resource Management7.7338 Ratings00 Ratings
Gantt Charts8.1316 Ratings00 Ratings
Scheduling8.2371 Ratings00 Ratings
Workflow Automation7.8335 Ratings00 Ratings
Team Collaboration9.1438 Ratings00 Ratings
Support for Agile Methodology8.5286 Ratings00 Ratings
Support for Waterfall Methodology8.0237 Ratings00 Ratings
Document Management7.5385 Ratings00 Ratings
Email integration7.4292 Ratings00 Ratings
Mobile Access8.1356 Ratings00 Ratings
Timesheet Tracking7.6292 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
6.9
213 Ratings
11% below category average
Workplace from Meta
-
Ratings
Project & financial reporting6.9213 Ratings00 Ratings
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ClickUpWorkplace from Meta
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Score 9.6 out of 10
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SAP Ruum
SAP Ruum
Score 9.1 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
Mattermost
Mattermost
Score 8.9 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpWorkplace from Meta
Likelihood to Recommend
8.8
(464 ratings)
7.4
(56 ratings)
Likelihood to Renew
9.0
(22 ratings)
-
(0 ratings)
Usability
8.9
(22 ratings)
5.6
(2 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.8
(4 ratings)
-
(0 ratings)
Support Rating
9.0
(65 ratings)
8.3
(44 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(4 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpWorkplace from Meta
Likelihood to Recommend
Clickup
ClickUp is fantastic if you deal with a lot of complex tasks that need to be broken up and managed. It is fantastic for managing a remote team. The ability to track time is super helpful. The ability to communicate right on tasks is super helpful and I love the rich text editor. Sometimes it is nice to add emojis and images and make things "pretty," which I find gets my team excited to create a cool workspace. I think ClickUp is overkill if all you need is a simple to-do list. People get intimidated by the number of features, but you can use what you like a disregard the rest. ClickUp has been the number one reason we have been able to build highly complex automated workflows and websites for our clients.
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
Clickup
  • Task Management: ClickUp provides an intuitive interface for creating and organizing tasks, setting deadlines, and assigning team members. It also offers features like subtasks, dependencies, and custom task statuses, making it easier to manage complex projects.
  • Collaboration: ClickUp has several tools to help my teams communicate and collaborate effectively, including comments, mentions, and real-time updates. With features like shared calendars and integrated task lists, team members can stay up-to-date on project progress and share information effortlessly.
  • Reporting and Analytics: ClickUp provides detailed insights into project progress and team performance with features like custom reports, time tracking, and workload tracking. This helps organizations make data-driven decisions and improve their processes over time.
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Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
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Cons
Clickup
  • I would like it if there was an option to choose your own preferred/default "group by" filter. Usually, when I go on ClickUp, it automatically groups my tasks by status, but being grouped by due dates is more convenient for me. However, it never saves that setting, and I constantly have to change it. It's not a big issue, but it would be nice to possibly change that.
  • I do not have any other suggestions at the moment.
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Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
Clickup
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Meta Platforms Inc
No answers on this topic
Usability
Clickup
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Reliability and Availability
Clickup
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Meta Platforms Inc
No answers on this topic
Performance
Clickup
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Meta Platforms Inc
No answers on this topic
Support Rating
Clickup
Every time I communicated with ClickUp, I got a fast and eager-to-please response. There were a couple of times I tried to leave based on another offer of another tool, and they woo'd me back with their warm responses and help to please me. I would highly recommend their customer service team!
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Online Training
Clickup
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Meta Platforms Inc
No answers on this topic
Implementation Rating
Clickup
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
Clickup
These apps are good, but ClickUp is GREAT. ClickUp even allows you to move all your existing work from other apps into their platform. I have used those other apps, but ClickUps power-packed features and ease of use in building in growing in its use is second to none in my experience
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Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
Read full review
Scalability
Clickup
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Meta Platforms Inc
No answers on this topic
Return on Investment
Clickup
  • ClickUp has allowed us to recognise turnaround times for particular projects and use that information to better calculate workflow and expected completion for future projects.
  • We are able to provide proof of work completed for all of our clients and meet with our KPIs.
  • ClickUp lets us see at a glance where our projects stand and lets us move subtasks around to make room for ad hoc work that may need our immediate attention.
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Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.