ClickUp vs. Workplace from Meta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Workplace from Meta
Score 7.9 out of 10
N/A
Facebook at Work allows users to interact with co-workers through the Facebook interface.
$4
per month per user
Pricing
ClickUpWorkplace from Meta
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Enterprise Live
$2.00
per month per user
Enhanced Admin & Support
$2.00
per month per user
Workplace Core
$4.00
per month per user
Offerings
Pricing Offerings
ClickUpWorkplace from Meta
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
ClickUpWorkplace from Meta
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
562 Ratings
9% above category average
Workplace from Meta
-
Ratings
Task Management9.3562 Ratings00 Ratings
Resource Management7.8428 Ratings00 Ratings
Gantt Charts8.2390 Ratings00 Ratings
Scheduling8.2457 Ratings00 Ratings
Workflow Automation7.9424 Ratings00 Ratings
Team Collaboration9.1533 Ratings00 Ratings
Support for Agile Methodology8.8362 Ratings00 Ratings
Support for Waterfall Methodology8.2298 Ratings00 Ratings
Document Management7.6472 Ratings00 Ratings
Email integration7.7370 Ratings00 Ratings
Mobile Access7.6442 Ratings00 Ratings
Timesheet Tracking7.6366 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
267 Ratings
0% above category average
Workplace from Meta
-
Ratings
Project & financial reporting7.4267 Ratings00 Ratings
Best Alternatives
ClickUpWorkplace from Meta
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Workvivo
Workvivo
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpWorkplace from Meta
Likelihood to Recommend
8.8
(562 ratings)
7.4
(55 ratings)
Likelihood to Renew
8.8
(23 ratings)
-
(0 ratings)
Usability
8.7
(22 ratings)
5.6
(2 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.9
(4 ratings)
-
(0 ratings)
Support Rating
5.1
(42 ratings)
8.4
(21 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ClickUpWorkplace from Meta
Likelihood to Recommend
ClickUp
ClickUp is fantastic for a company that has a strong emphasis on execution and project management. ClickUp feature set is amongst one of the strongest in the industry. As a software business, we require this sort of feature set for things like sprints, GANTT, agile and much more. ClickUp can be daunting for companies that are looking for basic project management without the bells and whistles. There are other project management providers that have a much simpler platform. If you are a fast growing dynamic tech company I really don't see another option that rivals ClickUp
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Meta Platforms Inc
Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
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Pros
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
Read full review
Meta Platforms Inc
  • Bring groups of people together to share info, stories, updates, etc.
  • The chat app is pretty decent.
  • Workplace Live is a good large-group meeting broadcast platform.
  • It's pretty intuitive to use for anyone who's used Facebook.
  • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
  • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
  • It has search capabilities for finding old information.
  • It's available for both desktop/laptop and mobile devices.
  • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
  • Workplace Chat has the ability to set it to Do Not Disturb.
  • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
  • You can use Markdown to format your text
Read full review
Cons
ClickUp
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
Read full review
Meta Platforms Inc
  • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
  • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
  • An admin control dashboard would be really effective and even more so with more users on the platform.
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Likelihood to Renew
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Meta Platforms Inc
No answers on this topic
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Meta Platforms Inc
Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Meta Platforms Inc
No answers on this topic
Performance
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Meta Platforms Inc
No answers on this topic
Support Rating
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
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Meta Platforms Inc
Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Meta Platforms Inc
No answers on this topic
Implementation Rating
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Read full review
Meta Platforms Inc
Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Meta Platforms Inc
No answers on this topic
Return on Investment
ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
Read full review
Meta Platforms Inc
  • We can meet the project times, that with the communication in real time.
  • We provide solutions to our suppliers in a reliable and efficient manner.
  • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.