BetterCloud aims to eliminate up to 78% of SaaS management work by automating user lifecycle processes and day-to-day operations.
N/A
Spot by NetApp
Score 6.4 out of 10
N/A
Spot by NetApp, now including CloudCheckr, helps companies to run their cloud investments. The Spot product suite uses machine learning and analytics to automate and optimize cloud infrastructure, to ensure that workloads and applications always have the best possible infrastructure that is available, scalable and available at the lowest possible cost. Spot’s technology provides insights into cloud costs, recommendations for how to optimize utilization and costs, and automation to implement…
N/A
Pricing
BetterCloud
Spot by NetApp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BetterCloud
Spot by NetApp
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Users are all employees within an organization that use the connected SaaS applications.
BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.
CloudCheckr is fantastic for those that are purely in the Cloud as it provides everything you need under one roof for a comprehensive configuration and usage monitoring tool. It has SysLog capabilities though so you can farm out the alerts into a SIEM or other log management system, so hybrid environments could also benefit from its use.
Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
Allows us to automate offboarding of a Google account
Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.
Detailed Best Practices. It's important to align your cloud to industry best practices for security and cost—it just performs better if it's used the way it's meant to be used. AWS is very flexible, and that's great when you have special requirements, but you've got to at least know when you're using something in a non-standard way so you can think through the implications.
Cost Reduction. Some recommendations are almost impossible to make at least for our setup, but many, many others are easy. We only have to log into CloudCheckr every few months and make a few changes for it to more than pay for itself.
Right-Sizing. This is related to the other points, but for some reason is separate from their cost module. The metrics it's able to pull only tell half the story, so it's good to verify it's sizing recommendations before making changes. But it does show you what instances to focus on first, and even if you choose a slightly different size to move it to, it does clearly indicate it's current size isn't appropriate. And this works both ways, if the size is too big, you can save some cash by making it smaller, but if it's too small, you want to be sure to scale up before you run into performance problems.
CloudCheckr features have a tendency to break without warning. Functionality in place for months could suddenly stop working.
CloudCheckr support often delays work on support tickets for fixing broken application functionality.
The CloudCheckr platform and documentation website often crash or experience performance degradation.
CloudCheckr cost reporting is often impacted by faulty code or broken report functionality. This can contribute to a low level of confidence in CloudCheckr's ability to deliver accurate cost reporting.
Overall, CloudCheckr covers all our AWS monitoring needs and great integration through SysLog into our SIEM to capture alerts for investigation. The reports are great and allow for an easy daily review. Small improvements could be made to the interface and better filtering in places would be good. Great product and the price is fair.
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create
There are a few products out there that'll do an aspect or two of what CloudCheckr does, but I honestly couldn't find anything nearly as comprehensive as CloudCheckr.
