What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
489 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Paylocity

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
489 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Feature Set Ratings

  • CloudPay ranks higher in 1 feature set: Payroll Management

Payroll Management

8.3

CloudPay

83%
7.7

Paylocity

77%
CloudPay ranks higher in 7/7 features

Pay calculation

9.2
92%
5 Ratings
8.1
81%
236 Ratings

Support for external payroll vendors

7.4
74%
5 Ratings
6.4
64%
106 Ratings

Off-cycle/On-Demand payment

8.2
82%
5 Ratings
8.2
82%
144 Ratings

Benefit plan administration

8.0
80%
5 Ratings
7.6
76%
160 Ratings

Direct deposit files

8.4
84%
5 Ratings
8.4
84%
234 Ratings

Salary revision and increment management

8.6
86%
5 Ratings
7.8
78%
181 Ratings

Reimbursement management

8.0
80%
5 Ratings
7.3
73%
112 Ratings

Human Resource Management

CloudPay

Feature Set Not Supported
N/A
7.2

Paylocity

72%
Paylocity ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
7.6
76%
232 Ratings

Employment history

N/A
0 Ratings
7.6
76%
232 Ratings

Job profiles and administration

N/A
0 Ratings
7.1
71%
212 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.1
71%
211 Ratings

Organizational charting

N/A
0 Ratings
6.6
66%
194 Ratings

Organization and location management

N/A
0 Ratings
7.1
71%
189 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.3
73%
163 Ratings

Leave and Attendance Management

CloudPay

Feature Set Not Supported
N/A
7.0

Paylocity

70%
Paylocity ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.6
76%
188 Ratings

Balance details

N/A
0 Ratings
6.7
67%
200 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.6
66%
152 Ratings

Employee Self Service

CloudPay

Feature Set Not Supported
N/A
8.0

Paylocity

80%
Paylocity ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
242 Ratings

Update personal information

N/A
0 Ratings
8.7
87%
245 Ratings

View company policy documentation

N/A
0 Ratings
7.5
75%
200 Ratings

Employee recognition

N/A
0 Ratings
8.2
82%
175 Ratings

View job history

N/A
0 Ratings
7.7
77%
205 Ratings

Asset Management

CloudPay

Feature Set Not Supported
N/A
7.0

Paylocity

70%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.0
70%
73 Ratings

HR Reporting

CloudPay

Feature Set Not Supported
N/A
6.5

Paylocity

65%
Paylocity ranks higher in 3/3 features

Report builder

N/A
0 Ratings
6.8
68%
219 Ratings

Pre-built reports

N/A
0 Ratings
7.1
71%
219 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.5
55%
139 Ratings

Onboarding

CloudPay

Feature Set Not Supported
N/A
7.6

Paylocity

76%
Paylocity ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.9
79%
201 Ratings

Manager tracking tools

N/A
0 Ratings
7.3
73%
159 Ratings

Performance and Goals

CloudPay

Feature Set Not Supported
N/A
6.9

Paylocity

69%
Paylocity ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
6.8
68%
94 Ratings

Individual goal setting

N/A
0 Ratings
7.2
72%
106 Ratings

Line-of sight-visibility

N/A
0 Ratings
6.8
68%
82 Ratings

Performance tracking

N/A
0 Ratings
6.7
67%
113 Ratings

Performance Management

CloudPay

Feature Set Not Supported
N/A
6.4

Paylocity

64%
Paylocity ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
6.1
61%
122 Ratings

Performance improvement plans

N/A
0 Ratings
6.3
63%
105 Ratings

Review status tracking

N/A
0 Ratings
6.9
69%
127 Ratings

Review reminders

N/A
0 Ratings
6.1
61%
130 Ratings

Multiple review frequency

N/A
0 Ratings
6.6
66%
110 Ratings

Succession Planning

CloudPay

Feature Set Not Supported
N/A
5.9

Paylocity

59%
Paylocity ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
6.5
65%
51 Ratings

Candidate ranking

N/A
0 Ratings
5.6
56%
64 Ratings

Candidate search

N/A
0 Ratings
5.7
57%
67 Ratings

Candidate development

N/A
0 Ratings
5.7
57%
56 Ratings

Recruiting / ATS

CloudPay

Feature Set Not Supported
N/A
7.2

Paylocity

72%
Paylocity ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.7
77%
103 Ratings

Company Website Posting

N/A
0 Ratings
7.8
78%
108 Ratings

Publish to Social Media

N/A
0 Ratings
6.9
69%
84 Ratings

Job Search Site Posting

N/A
0 Ratings
7.2
72%
104 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.7
67%
86 Ratings

Applicant Tracking

N/A
0 Ratings
7.7
77%
116 Ratings

Notifications and Alerts

N/A
0 Ratings
6.7
67%
118 Ratings

Attribute Ratings

  • CloudPay is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudPay

80%
5 Ratings
6.4

Paylocity

64%
264 Ratings

Likelihood to Renew

CloudPay

N/A
0 Ratings
7.4

Paylocity

74%
18 Ratings

Usability

CloudPay

N/A
0 Ratings
7.6

Paylocity

76%
11 Ratings

Availability

CloudPay

N/A
0 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

CloudPay

N/A
0 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

CloudPay

N/A
0 Ratings
2.0

Paylocity

20%
37 Ratings

Online Training

CloudPay

N/A
0 Ratings
9.1

Paylocity

91%
2 Ratings

Implementation Rating

CloudPay

N/A
0 Ratings
6.4

Paylocity

64%
4 Ratings

Likelihood to Recommend

CloudPay

In my organization, we have replaced all paperwork with this software, for the case of payroll, treasury, or on-demand payment. And from the backend, we have requested to enhance the feature like deductions and reimbursements. So in this way, it comes as a single tool to automate the whole payroll process. Which can be accessed, stored, update, and monitored from anywhere. So the whole organization and communications seem just to be a click away. Since we have switched to the cloud pay for payroll management, a lot of finance things are still there which need to be integrated with this system to make everything intact and altogether but cloud pay, as of now, do not have room to accommodate, and that's an issue to us, as a manager. So it's a request and suggestion as well to consider other finance-related things and try to fit in the same application, I know it's a big ask, but can be tried.
Read full review

Paylocity

The time clock system (Time & Labor module) is great for clocking employee's time and Time Off. There is a time off calendar to view who is off which is really nice. Adjustments to time sheets are simple to enter. Schedules are easy to view. It's an easy system to learn for new employees. The Implementation took a little longer than I would have liked. Allow yourself extra time. But once we were up and running, things went really smoothly. The self training videos are really helpful. And if you do need to contact them with a question, the response time from their reps is super quick
Read full review

Pros

CloudPay

  • Global Payroll Basic
  • Earned Wage Access
  • Global Treasury Service
  • Payroll Efficiency Index
Read full review

Paylocity

  • Schedule feature makes needing to correct missed punches a breeze
  • Community feature is a great way to bring members at the same location and across the company together
  • Benefits module is easy for members to use even if they do not have lots of tech skills
  • Love that the learning module is integrated rather than a separate platform
  • Workflows makes updates to positions and payrates a breeze
Read full review

Cons

CloudPay

  • Fees
  • Tech support
  • Size restraints
Read full review

Paylocity

  • I often notice that there are glitches in the system. These are often "one-off" situations that typically happen at random. For example, sometimes when I go to change an employee's supervisor, I get an error message saying the effective date has to be prior to the employee record date; which doesn't make sense to me to update a change that "happened" before the employee's record was created.
  • It would be nice to receive notifications whenever there are pending employee changes. I typically don't know that an employee has made a change unless I go into that section of the website and updates like direct deposit can be held up especially since the first check after a DD change is made always has to be a paper check.
  • I noticed that I can only see the project codes and employee entered on their timesheet when I'm going through their line items.
  • It would be nice to be able to create offer letters in the system that would allow for multiple signatures and also be able to customize onboarding acknowledgement documents to the particular employee. For instance, we have a non-compete document that leaves the employee's name, job title and the date the non-compete went into effect. We can have the employee acknowledge that they've actually read it but we can't tailor it to each employee.
Read full review

Pricing Details

CloudPay

Starting Price

Editions & Modules

CloudPay editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paylocity

    Starting Price

    $2 Per Employee Per Month

    Editions & Modules

    Paylocity editions and modules pricing
    EditionModules
    Paylocity$2.001

    Footnotes

    1. Per Employee Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    CloudPay

    No answers on this topic

    Paylocity

    The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
    Read full review

    Usability

    CloudPay

    No answers on this topic

    Paylocity

    Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
    Read full review

    Reliability and Availability

    CloudPay

    No answers on this topic

    Paylocity

    Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
    Read full review

    Performance

    CloudPay

    No answers on this topic

    Paylocity

    It's so manual, not automated or intuitive.
    Read full review

    Support Rating

    CloudPay

    No answers on this topic

    Paylocity

    The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
    Read full review

    Online Training

    CloudPay

    No answers on this topic

    Paylocity

    very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
    Read full review

    Implementation Rating

    CloudPay

    No answers on this topic

    Paylocity

    I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
    Read full review

    Alternatives Considered

    CloudPay

    It allows the feature of flexible payment methods to complete of the payment of termination and the payment to be process on time which is recognized worldwide. The card payment process time is 3 days faster than the normal bank payment process, and you can stop easily. It integrates your payment procedures with a global cash flow solution that ensures the timely payments to regulate authorities like your employees, local authorities or to the third parties.
    Read full review

    Paylocity

    We previously used ADP for many years and the ADP Workforce Now for roughly seven years prior to moving to Paylocity in 2019. ADP was very costly and not user-friendly for our staff or management. This is the only other payroll provider I have ever used and can compare to Paylocity.
    Read full review

    Return on Investment

    CloudPay

    • The positive impact is, a lot of manual work is automated now, which is saving a lot of time and man-hours.
    • Requests and demands can be accessed, monitored, and raised anytime from anywhere. So a lot of dependencies have been resolved.
    • Human resources and all finance is been integrated which is resulting in less work at the desk.
    Read full review

    Paylocity

    • The ability to have reports compiled for various audits and having the totals needed at my fingertips instead of having to modify data in Excel.
    • Utilizing the PTO information in the portal, this allows for less frustration between the employees and Payroll regarding any discrepancies.
    • One item that takes away time is the fact that I can't approve time off requests because I'm not a supervisor, even though my security level is a company administrator. I don't even receive an email notification that an employee submitted the request. As a result, I am tracking down employees regarding missed work and they have already submitted a request which I can't even see in the portal either.
    Read full review

    Screenshots

    Add comparison