What users are saying about
16 Ratings
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Score 9 out of 100
4 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Clover

Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

Siriusware seems best suited for organizations that are working with many programs and events that are running at different times. You are able to easily check registration for different events at the same time which is very helpful. If you have staff that are focusing just on data analysis and reporting then Siriusware would be very useful for them. On the flip side if you need to train seasonal staff on the point of sale and process multiple sales in a quick amount of time then this is not the best fit. The interface can be clunky and slow especially when you have internet problems.
Anonymous | TrustRadius Reviewer

Pros

Clover

  • User experience
  • Payment transactions
  • Customer support
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • Some support agents are helpful
  • Basic front end is good
  • Up-time is good
Anonymous | TrustRadius Reviewer

Cons

Clover

  • The setup of the app could use some improvement.
  • I feel like the app is a little confusing to navigate.
  • This may be difficult for older users who are not as comfortable or savvy in an app setting.
Ashley Beal | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • The integration with our CRM (Raiser's Edge) leaves much to be desired. It is kind of a mess.
  • There are a lot of moving pieces and if something gets inadvertently skipped during the backend set-up of forms, it can create real headaches.
  • It is not especially intuitive to use, in my opinion.
Amy Barker, bCRE | TrustRadius Reviewer

Usability

Clover

Clover 9.3
Based on 3 answers
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

No score
No answers yet
No answers on this topic

Support Rating

Clover

Clover 8.3
Based on 3 answers
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

No score
No answers yet
No answers on this topic

Alternatives Considered

Clover

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
Kirsten Rodriguez | TrustRadius Reviewer

Siriusware Salespoint Solutions

Any POS implementation is a lot of work, and a lot of learning for Admin, IT, management, end users, etc. This was selected by a consultant we hired. We have many regrets regarding the process, but are now kind of stuck and it is basically getting the job done. It is not ideal, but the people who chose this have learned a lot in the process.
Anonymous | TrustRadius Reviewer

Return on Investment

Clover

  • Increased cashflow for clients
  • Small setup time
  • Robust
Anonymous | TrustRadius Reviewer

Siriusware Salespoint Solutions

  • It has allowed us to look at our total revenue more easily and figure out where we are falling short.
  • We do face more issues from the customer having difficulty registering for programs because of some of the limitations when being used as a online ticket point of sale.
  • It has allowed us to process refunds ourselves, which we were not able to do, which has allowed for better customer interaction.
Anonymous | TrustRadius Reviewer

Pricing Details

Clover

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Siriusware Salespoint Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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