CMiC Construction Platform vs. S2K Enterprise

CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.

Incentivized

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc

• The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
• I really like the software and it was much less expensive than other applications.
• I like the mobile application so that our superintendents can view the documentation on their phones.
• I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.

Incentivized

• Customization for various businesses.
• One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
• The platform is easy to use. Whether it is used by a customer service member, designer, or developer.

• Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
• There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
• Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.

Incentivized

• There will most likely be customizations made for a particular niche site to integrate with their system.
• Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
• Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have

Incentivized

S2K is easy to use, has room for growth, and serves the company's needs as a whole

I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.

Incentivized

The platform is easy to use, customize, and fit an organization's needs.

Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down

Incentivized

Reports are pretty shown to run but general pages typically load pretty quick.

Incentivized

The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.

Incentivized

Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework

The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.

Incentivized

I felt the training was good and the trainers knew the software.

Incentivized

Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities

Incentivized

If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote

CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.

Incentivized

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was

CMiC has several key features that can either work together or independently depending on your companies needs.

Incentivized

• Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
• Forecasting underway - nearly complete with year 2.
• Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.

Incentivized

• Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
• Ability to search by attributes.
• In stock status - real time inventory tracking tells customers if a product is available without the wait.
• Order tracking - the ability to track every shipment associated with their order.