TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comcast Business Internet

    Score9.6 out of 10
    N/AComcast Business offers Internet services for small businesses, with Connection Pro continuity and SecurityEdge antimalware and phishing protection ancillary services.N/A

    GoDaddy

    Score7 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    Pricing
    Comcast Business InternetGoDaddy
    Editions & Modules
    No answers on this topic
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Offerings
    Pricing Offerings
    Comcast Business InternetGoDaddy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscounts available for annual subscription.
    More Pricing Information
    Community Pulse
    Comcast Business InternetGoDaddy
    Considered Both Products
    Comcast Business
    No answer on this topic
    GoDaddy
    Chose GoDaddy
    GoDaddy has gotten too big for themselves. They have gone very corporate, you can't really get support as easily as you used to, and their pricing is ridiculous. Not to mention they sneak things into your cart during the checkout process and reel you in with introductory …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    76%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    76%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    20 Answers
    Best Alternatives
    Comcast Business InternetGoDaddy
    Small Businesses
    No answers on this topic
    WebWave
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    10Web
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Comcast Business InternetGoDaddy
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.1
    (57 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (8 ratings)
    User Testimonials
    Comcast Business InternetGoDaddy
    Likelihood to Recommend
    Comcast Business
    Easily the best internet service provider that we use in terms of remote management. This makes it easier for our IT staff to troubleshoot and our accounting department to pay the bills. If we have the option to go with Comcast in a new building opening, I always advocate for them.
    Incentivized
    Read full review
    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
    Read full review
    Pros
    Comcast Business
    • Initial sign up promotions.
    • Good speed options.
    Incentivized
    Read full review
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    Cons
    Comcast Business
    • When I signed their form to cancel service they should have told me they would still bill me for 30 more days. Which, I believe, is a crappy policy. I was not under any contract
    Read full review
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    Likelihood to Renew
    Comcast Business
    Easy to use and troubleshoot. Fast and stable internet. Friendly and efficient customer service.
    Incentivized
    Read full review
    GoDaddy
    We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
    Incentivized
    Read full review
    Usability
    Comcast Business
    Connect to the Comcast network once, and your device will remember the connection forever. It's not difficult by any means.
    Incentivized
    Read full review
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    Support Rating
    Comcast Business
    No answers on this topic
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    Alternatives Considered
    Comcast Business
    Quality and Reliability
    Incentivized
    Read full review
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    Return on Investment
    Comcast Business
    • Positive. Good fast service. I’m just mad about the service termination policy
    Read full review
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
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