Comcast Business VOIP (VoiceEdge) vs. FreeConference.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 6.7 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
FreeConference.com
Score 8.5 out of 10
N/A
FreeConference is a telephony and VoIP software solution from FreeConference.N/A
Pricing
Comcast Business VOIP (VoiceEdge)FreeConference.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)FreeConference.com
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)FreeConference.com
Top Pros
Top Cons
Features
Comcast Business VOIP (VoiceEdge)FreeConference.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.2
7 Ratings
13% below category average
FreeConference.com
10.0
1 Ratings
20% above category average
Hosted PBX5.74 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.04 Ratings00 Ratings
User templates7.45 Ratings00 Ratings
Call reports8.96 Ratings10.01 Ratings
Directory of employee names7.37 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.1
7 Ratings
17% below category average
FreeConference.com
9.0
3 Ratings
6% above category average
Answering rules7.47 Ratings00 Ratings
Call recording5.35 Ratings9.03 Ratings
Call park7.96 Ratings00 Ratings
Call screening6.77 Ratings00 Ratings
Message alerts7.97 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.7
3 Ratings
5% above category average
FreeConference.com
8.0
3 Ratings
3% below category average
Video conferencing9.02 Ratings8.02 Ratings
Audio conferencing8.53 Ratings8.03 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging8.22 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
5.2
7 Ratings
46% below category average
FreeConference.com
-
Ratings
Mobile app for iOS3.65 Ratings00 Ratings
Mobile app for Android6.75 Ratings00 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)FreeConference.com
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)FreeConference.com
Likelihood to Recommend
5.9
(7 ratings)
8.0
(3 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)FreeConference.com
Likelihood to Recommend
Comcast Business
Good for any situation where there are multiple employees who need to be reached by customers or in-house. Also cuts down on Robo calls because they typically can't / don't press numbers to choose from a menu. Can't really see this system being worth the price in a smaller-sized operation though, as there are far cheaper options that provide a much nicer management interface.
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iotum
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
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Pros
Comcast Business
  • Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
  • You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
  • The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
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iotum
  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
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Cons
Comcast Business
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
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iotum
  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
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Support Rating
Comcast Business
Very helpful and quick
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iotum
No answers on this topic
Alternatives Considered
Comcast Business
I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for that might be creating much more significant revenue. We have faced similar situations with other vendors and have found better solutions with smaller, shelving solutions that seem to cater more closely to clients.
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iotum
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
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Return on Investment
Comcast Business
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
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iotum
  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
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ScreenShots