Concur Travel and Expense vs Esker

• You can loaded preferred hotels and negotiated price per room. Employees should choose if it possible a preferred hotels.
• Credit card are integrated with personal account. There is a visibility [of] what was purchased by who, and when.
• Reporting tool enable[s] [us] to use pre-defined reports or to create a new report based on needs.
• Email notification[s], like reports pending your approval, credit card transaction was loaded into your account, etc.
• Very advanced administration settings. You can set up [varying] rates for specific country, or rates for daily allowances.

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• Esker makes automated invoice sending very easy
• Esker tracks the sending of documents & records whether or not the message was successful
• Esker offers various reports that can be very helpful
• Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere

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• Duplicate notification: While I understand why the flagging of duplicate expenses is there, sometimes I have two charges that are from the same amount at the same place, just at a different day and time. I have to adjust the dollar amount slightly for it to not get flagged. For example, I'd list two $20 charges from the same vendor as $19 and $21.
• Receipt uploading: While uploading is easy, I am occasionally notified that a receipt was already uploaded that was not.
• Hotel pricing: Booking through Concur limits me to their pricing, which seems to be the baseline pricing of the hotels. I can typically find cheaper pricing on my own.

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• We can't enter credit memos in Esker. Need to enter in SAP and then link.
• PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
• Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.

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• Concur Travel and Expense actually slows reimbursement down. We have to wait for the credit card transaction to be integrated with the system so that takes about 2-3 business days. On our previous system we could create and submit expense reports that same day of swiping the card, therefore being reimbursed exponentially faster.
• Expense reports are expedited because we have to wait for the charge to go through, but that time is not worth waiting to be personally reimbursed (per diem, taxis, etc) and/or paying the corporate card.

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• I believe that TermSync has added to our overall bottom line by ensuring we are collecting all balances in a timely manner
• We don't have to spend near as much time reviewing dealers accounts because it is all displayed in Termsync.

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