What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Teamleader ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Security, Platform
Sales Force Automation

6.3
Contactability
63%
9.0
Teamleader
90%
Contactability ranks higher in 6/9 features
Contactability ranks higher in 6/9 features
Customer data management / contact management

6.0
60%
1 Rating
10.0
100%
1 Rating
Workflow management

7.0
70%
1 Rating
N/A
0 Ratings
Territory management

7.0
70%
1 Rating
N/A
0 Ratings
Opportunity management

7.0
70%
1 Rating
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

6.0
60%
1 Rating
10.0
100%
1 Rating
Contract management

5.0
50%
1 Rating
N/A
0 Ratings
Quote & order management

6.0
60%
1 Rating
10.0
100%
1 Rating
Interaction tracking

7.0
70%
1 Rating
6.0
60%
1 Rating
Channel / partner relationship management

6.0
60%
1 Rating
N/A
0 Ratings
Customer Service & Support

4.3
Contactability
43%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 3/3 features
Contactability ranks higher in 3/3 features
Case management

4.0
40%
1 Rating
N/A
0 Ratings
Call center management

5.0
50%
1 Rating
N/A
0 Ratings
Help desk management

4.0
40%
1 Rating
N/A
0 Ratings
Marketing Automation

6.0
Contactability
60%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features
Contactability ranks higher in 2/2 features
Lead management

6.0
60%
1 Rating
N/A
0 Ratings
Email marketing

6.0
60%
1 Rating
N/A
0 Ratings
CRM Project Management

6.7
Contactability
67%
8.0
Teamleader
80%
Teamleader ranks higher in 3/3 features
Teamleader ranks higher in 3/3 features
Task management

6.0
60%
1 Rating
7.0
70%
1 Rating
Billing and invoicing management

7.0
70%
1 Rating
9.0
90%
1 Rating
Reporting

7.0
70%
1 Rating
8.0
80%
1 Rating
CRM Reporting & Analytics

6.3
Contactability
63%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 3/3 features
Contactability ranks higher in 3/3 features
Forecasting

6.0
60%
1 Rating
N/A
0 Ratings
Pipeline visualization

7.0
70%
1 Rating
N/A
0 Ratings
Customizable reports

6.0
60%
1 Rating
N/A
0 Ratings
Customization

7.0
Contactability
70%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 3/3 features
Contactability ranks higher in 3/3 features
Custom fields

7.0
70%
1 Rating
N/A
0 Ratings
Custom objects

8.0
80%
1 Rating
N/A
0 Ratings
Scripting environment

6.0
60%
1 Rating
N/A
0 Ratings
Security

6.5
Contactability
65%
9.0
Teamleader
90%
Contactability ranks higher in 1/2 features
Contactability ranks higher in 1/2 features
Single sign-on capability

7.0
70%
1 Rating
9.0
90%
1 Rating
Role-based user permissions

6.0
60%
1 Rating
N/A
0 Ratings
Social CRM

7.0
Contactability
70%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features
Contactability ranks higher in 2/2 features
Social data

6.0
60%
1 Rating
N/A
0 Ratings
Social engagement

8.0
80%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Contactability
70%
Teamleader
Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features
Contactability ranks higher in 2/2 features
Marketing automation

6.0
60%
1 Rating
N/A
0 Ratings
Compensation management

8.0
80%
1 Rating
N/A
0 Ratings
Platform

6.0
Contactability
60%
9.0
Teamleader
90%
Teamleader ranks higher in 1/1 features
Teamleader ranks higher in 1/1 features
Mobile access

6.0
60%
1 Rating
9.0
90%
1 Rating
Attribute Ratings
- Teamleader is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Contactability
70%
1 Rating
10.0
Teamleader
100%
1 Rating
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesTeamleader
It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Owner
Glorie Concept RealisatieMarketing and Advertising, 1-10 employees
Pros
Contactability
- The software reporting system is really clean and works well and they are good at sending you leads.
- Their customer service is also willing to work with you and they really tried to help me improve our ROI.
- Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesTeamleader
- Make proposals: It is very easy to create, send, monitor and manage proposals. Once a proposal is accepted you create an invoice with one mouseclick.
- Integrations: It is very easy to integrate Teamleader with all kinds of solutions like Gmail for storing mails in your projects or in a customer record, Google Calendar for synching appointments, and Mailchimp for managing opt-ins for mailings. These are just a few but there are many more integrations that truly make your life easier.
- Invoicing: Easy to use invoicing solution. When you create projects it is easy to invoice upon set milestones. You can create product lists and subscriptions so recurring invoicing takes just a second.
- Mobile app: I always have TeamLeader with me on my phone. I can manage my calendar, register my time, find my contacts and check deals and invoices while I am on the road.
Owner
Glorie Concept RealisatieMarketing and Advertising, 1-10 employees
Cons
Contactability
- Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
- The software training videos were confusing to non technical users.
- We encountered bugs with the use of Windows 10. Some of the futures were bugged.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesTeamleader
- Synching contacts between iPhone and Teamleader could be easier.
- Integration with Aweber would be great.
Owner
Glorie Concept RealisatieMarketing and Advertising, 1-10 employees
Pricing Details
Contactability
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$149 per month
Contactability Editions & Modules
—
Additional Pricing Details
—Teamleader
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$29.00
Starting Price
$59 2 users/month
Teamleader Editions & Modules
Edition
Projects | $59.001 |
---|---|
Project Management | $59.001 |
Support tickets | $59.001 |
- 2 users/month
Additional Pricing Details
extra user is + $12.00/user/monthAlternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesTeamleader
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Owner
Glorie Concept RealisatieMarketing and Advertising, 1-10 employees
Return on Investment
Contactability
- We got our people to become more open minded in trying new software and exploring options for automation.
- Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
- Once used correctly, we did have a large increase in the number of new clients that our office handled.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesTeamleader
- Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
- Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Owner
Glorie Concept RealisatieMarketing and Advertising, 1-10 employees