What users are saying about

Coosto vs eClincher

Coosto
5 Ratings
eClincher
10 Ratings

Coosto

5 Ratings
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Score 10 out of 100

Based on 5 reviews and ratings

eClincher

10 Ratings
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Score 9.2 out of 100

Based on 10 reviews and ratings

Likelihood to Recommend

Coosto

Coosto is an excellent all platform social media management tool, in which you can do (almost) everything.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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eClincher

Best suited for a marketer that cares about reports, needs a social media management platform and doesn't want to pay more for a more aesthetically pleasing version of a platform with the same or less functionality, such as Hootsuite or Sprout Social. For a social media marketer that wants to automate some of their postings, the queues feature is great for this functionality.Not best suited for beginners to social media, as their platform is best utilized with someone familiar with the industry that knows what they are doing. Their chat support team is very good though, but this type of individual might find themselves spending a lot of time on the platform.

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Dave Bloom | TrustRadius Reviewer
Dave Bloom
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Feature Rating Comparison

Listening/monitoring

Coosto
—
eClincher
7.2
Boolean keyword searches
Coosto
—
eClincher
7.8
Filtering out noise/spam
Coosto
—
eClincher
7.5
Broad channel coverage
Coosto
—
eClincher
6.2

Publishing

Coosto
—
eClincher
8.4
Content planning and scheduling
Coosto
—
eClincher
9.5
Audience targeting
Coosto
—
eClincher
7.0
Content optimization
Coosto
—
eClincher
8.2
Workflow management
Coosto
—
eClincher
8.8

Engagement

Coosto
—
eClincher
6.5
Automated routing and prioritization
Coosto
—
eClincher
6.0
Customer interaction histories
Coosto
—
eClincher
4.8
Bulk actions
Coosto
—
eClincher
8.7

Marketing

Coosto
—
eClincher
9.3
Content marketing
Coosto
—
eClincher
9.3

Channel coverage/integration

Coosto
—
eClincher
9.4
Twitter
Coosto
—
eClincher
10.0
Facebook
Coosto
—
eClincher
9.2
LinkedIn
Coosto
—
eClincher
10.0
Google+
Coosto
—
eClincher
9.9
Instagram
Coosto
—
eClincher
7.1
Pinterest
Coosto
—
eClincher
9.9
YouTube
Coosto
—
eClincher
9.9

Reporting/analytics

Coosto
—
eClincher
8.9
Campaign success analytics
Coosto
—
eClincher
9.2
Real-time tracking
Coosto
—
eClincher
8.7

Account management

Coosto
—
eClincher
9.0
Role-based user permissions & privileges
Coosto
—
eClincher
9.0
Mobile access
Coosto
—
eClincher
9.0

Pros

Coosto

  • Quick, easy to use SQL based search functionality.
  • Simple interface with useful predesigned measures.

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Anonymous | TrustRadius Reviewer
Verified User
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eClincher

  • eClincher supports nearly every social network and connects to a large number of sources (blogs, bit.ly, Google Analytics, Google My Business). This makes workflow tremendously easy.
  • Posting Groups. At higher levels of service, eClincher allows you to set-up individual brand accounts. My agency isn't at that level, so we utilize eClincher's posting groups to make 1-click groups that post to all of the profiles for each client. This allows us to quickly post a cohesive message across all channels.
  • Workflow management: eClincher adds plenty of additional tools to make your workflow fast. Connections to free stock photo services make it easy to add generic pictures to your content. Google Analytics and bit.ly can keep track of statistics and measure success. The Inbox allows you to handle all your clients' accounts from one screen (including comments, messages, reviews, and more). The Feeds and Influencers tabs allow you to understand your market and what's being said. Altogether, eClincher makes a 1-app solution for Social Media Management.

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Scott Walker | TrustRadius Reviewer
Scott Walker
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Cons

Coosto

  • The dashboard is only useable in full screen, not in compartments
  • Rather expensive

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Bram Koopman | TrustRadius Reviewer
Bram Koopman
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eClincher

  • It's not very visually appealing, but this is not a dealbreaker.
  • The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
  • The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

Coosto

No score
No answers yet
No answers on this topic

eClincher

eClincher 10.0
Based on 1 answer
Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.

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Scott Walker | TrustRadius Reviewer
Scott Walker
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Usability

Coosto

No score
No answers yet
No answers on this topic

eClincher

eClincher 9.0
Based on 1 answer
Assuming there are no weird bug that prevent the system from updating or registering your actions, eClincher is very simple to use. The posting function is pretty straight forward: select the channel or posting group to post to, insert content, and add to schedule. The posting function offers you lots of tools such as connection to free image services, import from pocket/feedly, attach file from computer, shorten link, or attach gif, among others. This makes it easy to create engaging content and then schedule it for multiple channels, all from one screen.

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Scott Walker | TrustRadius Reviewer
Scott Walker
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Implementation Rating

Coosto

No score
No answers yet
No answers on this topic

eClincher

eClincher 8.0
Based on 1 answer
Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.

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Scott Walker | TrustRadius Reviewer
Scott Walker
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Alternatives Considered

Coosto

Coosto is more powerful than the version of Hootsuite we used.

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Margaret Massop | TrustRadius Reviewer
Margaret Massop
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eClincher

There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.

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Adeline Garman BA (Hons) DipM MCIM | TrustRadius Reviewer
Adeline Garman BA (Hons) DipM MCIM
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Return on Investment

Coosto

  • Positive impact on communications strategies.
  • Negative impact as product is often used for collecting metrics. Most of Coosto's metrics shouldn't be used for strategic or design decisions.

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Anonymous | TrustRadius Reviewer
Verified User
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eClincher

  • Makes it much easier to manage our social publishing
  • Makes it much easier to manage our social engagement
  • Makes it much easier to manage our social reporting

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Dave Bloom | TrustRadius Reviewer
Dave Bloom
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Screenshots

Pricing Details

Coosto

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Coosto Editions & Modules

—
Additional Pricing Details
Custom Pricing. We look at main application, number of users, etc. API integration, inclusion of offline media, inclusion of geographical data and optional consulting require a small additional fee.

eClincher

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

eClincher Editions & Modules

Edition
Basic$49
Premier$99
Agency$199
Enterprise$599
    Additional Pricing Details
    —

    Rating Summary

    Likelihood to Recommend

    Coosto
    10.0
    eClincher
    8.8

    Likelihood to Renew

    Coosto
    —
    eClincher
    10.0

    Usability

    Coosto
    —
    eClincher
    9.0

    Implementation Rating

    Coosto
    —
    eClincher
    8.0

    Add comparison