Copper vs. YetiForce CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Copper
Score 6.4 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$25
per month per user
YetiForce CRM
Score 9.0 out of 10
N/A
YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
Pricing
CopperYetiForce CRM
Editions & Modules
Basic - Paid Annually
$25.00
per month per user
Basic - Paid Monthly
$29.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Professional - Paid Monthly
$69.00
per month per user
Business - Paid Annually
$119.00
per month per user
Business - Paid Monthly
$129.00
per month per user
YetiForce CRM
Free
Offerings
Pricing Offerings
CopperYetiForce CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing.YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
More Pricing Information
Features
CopperYetiForce CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Copper
3.9
19 Ratings
65% below category average
YetiForce CRM
8.6
1 Ratings
11% above category average
Customer data management / contact management5.319 Ratings9.01 Ratings
Workflow management2.118 Ratings9.01 Ratings
Territory management5.04 Ratings9.01 Ratings
Opportunity management4.518 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)7.619 Ratings8.01 Ratings
Contract management5.29 Ratings9.01 Ratings
Quote & order management2.07 Ratings8.01 Ratings
Interaction tracking2.118 Ratings8.01 Ratings
Channel / partner relationship management1.07 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Copper
1.5
10 Ratings
133% below category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Case management1.29 Ratings8.01 Ratings
Call center management1.55 Ratings8.01 Ratings
Help desk management1.77 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Copper
2.4
16 Ratings
104% below category average
YetiForce CRM
7.5
1 Ratings
1% below category average
Lead management3.416 Ratings8.01 Ratings
Email marketing1.49 Ratings7.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Copper
3.7
19 Ratings
69% below category average
YetiForce CRM
8.0
1 Ratings
5% above category average
Task management4.619 Ratings9.01 Ratings
Billing and invoicing management1.75 Ratings7.01 Ratings
Reporting4.917 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Copper
6.7
18 Ratings
12% below category average
YetiForce CRM
7.7
1 Ratings
1% above category average
Forecasting6.815 Ratings8.01 Ratings
Pipeline visualization6.418 Ratings7.01 Ratings
Customizable reports7.016 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Copper
5.2
19 Ratings
37% below category average
YetiForce CRM
9.0
1 Ratings
17% above category average
Custom fields8.019 Ratings10.01 Ratings
Custom objects3.412 Ratings10.01 Ratings
Scripting environment4.13 Ratings8.01 Ratings
API for custom integration5.49 Ratings8.01 Ratings
Security
Comparison of Security features of Product A and Product B
Copper
8.4
14 Ratings
1% above category average
YetiForce CRM
7.5
1 Ratings
10% below category average
Single sign-on capability8.712 Ratings7.01 Ratings
Role-based user permissions8.113 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Copper
2.0
12 Ratings
114% below category average
YetiForce CRM
8.0
1 Ratings
10% above category average
Social data2.012 Ratings8.01 Ratings
Social engagement2.07 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Copper
2.1
12 Ratings
109% below category average
YetiForce CRM
-
Ratings
Marketing automation3.412 Ratings00 Ratings
Compensation management1.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Copper
7.9
17 Ratings
5% above category average
YetiForce CRM
8.0
1 Ratings
6% above category average
Mobile access7.917 Ratings8.01 Ratings
Best Alternatives
CopperYetiForce CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CopperYetiForce CRM
Likelihood to Recommend
1.9
(20 ratings)
9.0
(1 ratings)
Usability
3.8
(11 ratings)
-
(0 ratings)
Support Rating
1.9
(11 ratings)
-
(0 ratings)
User Testimonials
CopperYetiForce CRM
Likelihood to Recommend
Copper (formerly ProsperWorks)
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review
YetiForce
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Read full review
Pros
Copper (formerly ProsperWorks)
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
YetiForce
  • Detailed customization
  • Stability and speed
  • Customer support
Read full review
Cons
Copper (formerly ProsperWorks)
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review
YetiForce
  • Lack of documentation
  • No auto updates
  • Server requirements
Read full review
Usability
Copper (formerly ProsperWorks)
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Read full review
YetiForce
No answers on this topic
Support Rating
Copper (formerly ProsperWorks)
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Read full review
YetiForce
No answers on this topic
Alternatives Considered
Copper (formerly ProsperWorks)
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Read full review
YetiForce
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Read full review
Return on Investment
Copper (formerly ProsperWorks)
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
Read full review
YetiForce
  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Read full review
ScreenShots

YetiForce CRM Screenshots

Screenshot of DashboardScreenshot of MapScreenshot of MultiImageScreenshot of Screenshot of Screenshot of Notifications