What users are saying about
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 57 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- Copper ranks higher in 1 feature set: Security
- YetiForce CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Platform
Sales Force Automation

4.6
Copper
46%
8.6
YetiForce CRM
86%
YetiForce CRM ranks higher in 7/9 features
YetiForce CRM ranks higher in 7/9 features
Customer data management / contact management

6.0
60%
18 Ratings
9.0
90%
1 Rating
Workflow management

3.3
33%
17 Ratings
9.0
90%
1 Rating
Territory management

5.0
50%
4 Ratings
9.0
90%
1 Rating
Opportunity management

5.6
56%
17 Ratings
9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.3
83%
18 Ratings
8.0
80%
1 Rating
Contract management

5.9
59%
9 Ratings
9.0
90%
1 Rating
Quote & order management

2.0
20%
7 Ratings
8.0
80%
1 Rating
Interaction tracking

4.4
44%
17 Ratings
8.0
80%
1 Rating
Channel / partner relationship management

1.1
11%
7 Ratings
N/A
0 Ratings
Customer Service & Support

3.5
Copper
35%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Case management

2.9
29%
9 Ratings
8.0
80%
1 Rating
Call center management

3.3
33%
5 Ratings
8.0
80%
1 Rating
Help desk management

4.4
44%
7 Ratings
8.0
80%
1 Rating
Marketing Automation

2.9
Copper
29%
7.5
YetiForce CRM
75%
YetiForce CRM ranks higher in 2/2 features
YetiForce CRM ranks higher in 2/2 features
Lead management

4.3
43%
15 Ratings
8.0
80%
1 Rating
Email marketing

1.4
14%
9 Ratings
7.0
70%
1 Rating
CRM Project Management

3.8
Copper
38%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Task management

4.7
47%
18 Ratings
9.0
90%
1 Rating
Billing and invoicing management

1.7
17%
5 Ratings
7.0
70%
1 Rating
Reporting

5.0
50%
16 Ratings
8.0
80%
1 Rating
CRM Reporting & Analytics

6.3
Copper
63%
7.7
YetiForce CRM
77%
YetiForce CRM ranks higher in 3/3 features
YetiForce CRM ranks higher in 3/3 features
Forecasting

5.6
56%
15 Ratings
8.0
80%
1 Rating
Pipeline visualization

6.9
69%
17 Ratings
7.0
70%
1 Rating
Customizable reports

6.4
64%
15 Ratings
8.0
80%
1 Rating
Customization

5.1
Copper
51%
9.0
YetiForce CRM
90%
YetiForce CRM ranks higher in 4/4 features
YetiForce CRM ranks higher in 4/4 features
Custom fields

8.0
80%
18 Ratings
10.0
100%
1 Rating
Custom objects

4.9
49%
12 Ratings
10.0
100%
1 Rating
Scripting environment

4.1
41%
3 Ratings
8.0
80%
1 Rating
API for custom integration

3.5
35%
8 Ratings
8.0
80%
1 Rating
Security

8.4
Copper
84%
7.5
YetiForce CRM
75%
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Single sign-on capability

8.9
89%
12 Ratings
7.0
70%
1 Rating
Role-based user permissions

8.0
80%
12 Ratings
8.0
80%
1 Rating
Social CRM

2.1
Copper
21%
8.0
YetiForce CRM
80%
Copper ranks higher in 1/2 features
Copper ranks higher in 1/2 features
Social data

2.2
22%
12 Ratings
8.0
80%
1 Rating
Social engagement

2.0
20%
7 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

2.0
Copper
20%
YetiForce CRM
Feature Set Not Supported
N/A
Copper ranks higher in 2/2 features
Copper ranks higher in 2/2 features
Marketing automation

3.0
30%
12 Ratings
N/A
0 Ratings
Compensation management

1.0
10%
1 Rating
N/A
0 Ratings
Platform

7.2
Copper
72%
8.0
YetiForce CRM
80%
YetiForce CRM ranks higher in 1/1 features
YetiForce CRM ranks higher in 1/1 features
Mobile access

7.2
72%
16 Ratings
8.0
80%
1 Rating
Attribute Ratings
- YetiForce CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

3.0
Copper
30%
19 Ratings
9.0
YetiForce CRM
90%
1 Rating
Usability

4.7
Copper
47%
10 Ratings
YetiForce CRM
N/A
0 Ratings
Support Rating

2.9
Copper
29%
12 Ratings
YetiForce CRM
N/A
0 Ratings
Likelihood to Recommend
Copper
It is very easy to use to enter client information and opportunities, as well as follow-up tasks. I use the program every day to set myself up with a client follow-up list on a specific day each week when I either call a client, follow up on an opportunity, or simply schedule a service for them.
Director of Sales
Invert EnvironmentalEnvironmental Services, 1-10 employees
YetiForce CRM
YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pros
Copper
- I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
- Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
- Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.

Verified User
Employee in Other
Financial Services Company, 51-200 employeesYetiForce CRM
- Detailed customization
- Stability and speed
- Customer support
Founder
NoradaneMarketing and Advertising, 11-50 employees
Cons
Copper
- Copper automatically pulls leads' social information and picture. Sometimes this information is not accurate.
- We did not have a successful integration with RingCentral (web phone and meeting app) but this isn't a huge drawback.
- I am pleased using Copper and can't think of any other cons since implementation.
Manager, Business Development
Manifest LLCMarketing and Advertising, 51-200 employees
YetiForce CRM
- Lack of documentation
- No auto updates
- Server requirements
Founder
NoradaneMarketing and Advertising, 11-50 employees
Pricing Details
Copper
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month per user
Copper Editions & Modules
Edition
Basic | $25.001 |
---|---|
Professional | $59.001 |
Business | $119.001 |
- per month per user
Additional Pricing Details
—YetiForce CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
YetiForce CRM Editions & Modules
Edition
YetiForce CRM | Free |
---|
- none
Additional Pricing Details
YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.Usability
Copper
Copper 4.7
Based on 10 answers
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
President
Golf Advisory CouncilSports, 1-10 employees
YetiForce CRM
No score
No answers yet
No answers on this topic
Support Rating
Copper
Copper 2.9
Based on 12 answers
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Manager, Sales Readiness
NytroComputer Software, 51-200 employees
YetiForce CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
Copper
ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people involved in, it just works and allows the very basic job of managing customer relationships to be done effectively. Salesforce is too bloated for a small organization, and while HubSpot is pretty decent it just doesn't match the Gmail integration and usability of Prosperworks.
Founder
Predictable HireHuman Resources, 1-10 employees
YetiForce CRM
The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Return on Investment
Copper
- Speed to call leads has increased for us over 32%.
- Opportunities have not fallen through the cracks with collaboration efforts from CS and Sales.
- Saves us time inputting information into just Copper vs. multiple clicks and crappy integrations with other CRMs.
Sr. Account Executive
MotivosityHuman Resources, 11-50 employees
YetiForce CRM
- Cost savings
- More flexibility with the number of users
- Improved project management results
Founder
NoradaneMarketing and Advertising, 11-50 employees