Likelihood to Recommend I feel Cornerstone OnDemand is a great solution for companies that have a large amount of compliance training that needs to be assigned and closely tracked. The features of dynamic groups (based on specific user criteria) allows you to target very specific audiences. The assignment functionality gives you great flexibility on when the assignment runs and how often, and also provides many options for due dates (static date or dynamic date - x days from hire date, date assigned, etc.). This has allowed us to have a clear and consistent user experience for both our newly hired employees and our seasoned employees.
Read full review Google Hire is very good at doing the basics well. I believe for most internal HR departments at small companies, this is all you need. It also works well for small to medium-sized staffing companies that just want something reliable and easy to use. What Google Hire doesn't do very well is be flexible. They don't have custom options, they don't have a ton of settings, and their development cycle is slow. As a result, it's pretty much what you see is what you get.
Read full review Pros Automatic recurring assignments are easy to get that refresher training out without needing to assign it fresh each time. Reporting 2.0 makes it easy to write and share your reports with just selected filters. Making it easy for people receiving it to just change what they need to see. Learning Admin Console makes it easy to peek at what is going on in your portal and open up connected reporting when needed. Success Center is a great resource for getting peer answers to questions and learning about the releases and suggesting changes that should be added to the roadmap. Read full review Google does search well so when I search through our database for candidates, I'm confident that I'm pulling up all the right people from what we have. They have a modern and nice user interface - this is one of the biggest reasons to use it over other systems, as most ATS' are pretty ancient looking and not very pleasant to use. Their support is very good at answering and addressing questions. Their pricing is incredible. I'm sure at some point it will change, but for small companies paying 100+ per user for other ATS' - it's incredible to pay 100/month for the whole company. Read full review Cons Sometimes finding the right answer to your support question can be a bit more difficult than it should be. I would like to see more OSHA related courses. At times, the administrative interface seems to need to be updated, but the tradeoff honestly might be the absolute rock-solid stability of the platform. Read full review Despite many many months of requests, Google still hasn't implemented ANY custom fields. This makes it tough for an external recruiting firm to track what they want (most importantly: desired salary). The job board integration is not great for external recruiters, mostly at the fault of Indeed. Indeed flagged us as a recruiting firm and so none of our jobs actually go live. While I know this is an Indeed problem (we had the same problem when using Bullhorn), Breezy ATS never has that problem for us so I don't know what they're doing differently. Their development cycles are quite frankly very slow. I've requested some features, and while support is great about telling me it's coming or in the pipeline, I honestly don't really see a difference in the product since we started using it. It's still great to use, and we still love the software, but there haven't been too many visible improvements that make any difference to our work. Being Google, it can sometimes be frustrating that one arm doesn't talk to the other. For example, they announced a Gmail for Works App/Extension integration, but for some reason when they launched it, admins of a domain couldn't install it. Google Hire pointed to the Google for Works team, and it took literally months to fix. Not the end of the world, but just very silly considering they're the same company. Read full review Likelihood to Renew As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
Jamie Drahos Learning Management System Administrator, Training Specialist
Read full review Usability Easy to use, easy to learn, lots of support during the learning process. There are a few parts of the system we don't use and I'm hesitant to begin using because other clients have said they're difficult and cumbersome (certifications) or outdated (libraries)
Read full review Reliability and Availability I haven't really had any major availability problems. The service is practically impeccable but it is true that at times, due to server and latency problems, the application has been slower. But these have been specific issues that have resolved themselves.
Read full review Performance Pages do not load quickly. Often times any action or selection of a box, drop down, check, pretty much ANY Javascript interaction causes the whole entire page to load/reload/start doing something in the background. This makes a nightmare for having to mass edit courses or upload ILT sessions. It's the one of the archaic web designs they use that really bugs me as an admin and makes working in the portal at times intolerable and insufferable
Read full review Support Rating Its always important to have support when you are facing problems and when you are the main admin of the organization. Cornerstone Support is very supporting when you have not found the answer in the help guide. its very useful to have a team support to guide you.
Read full review In-Person Training we use also to admin all our training in person events and sessions. Its easy to admin this kind of trainings and automatize some processes we have. Also de user experience and the integration with other systems helps to the employees to use more. All modules integrated oriented to develop people is the principal reason to have CSOD. The training administration is very complete and allows to automate many processes.
Read full review Online Training The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
Read full review Implementation Rating The implementation was pretty difficult. We felt they (Cornerstone) didn’t properly allocate the resources to complete our implementation in the timetable we wanted. For example, we worked on Workday and SSO integrations - work that we had specifically contracted for in advance. When we were ready to work on that project, they didn’t have the people ready to help us, so it took a lot longer than necessary. That was my biggest pain point. The implementation approach we went with was a self-led implementation. We would speak to the implementation manager once per week, and self-trained. We met with implementation manager to discuss issues, review things that we’d learned for 1 hour. We found that wasn’t enough. Other things would come up outside that one hour window that we couldn’t get answers to. We didn’t have anyone to ask about those things and we had to wait to ask during our weekly meeting. The advantage of the self-led implementation approach was that it was really inexpensive – significantly less than the implementation cost for the other systems that we looked at. I also liked that we could pace ourselves. There were however big roadblocks. We would have to make sure the right resources were available. We had an implementation/project manager with a lot of experience and felt that the person was knowledgeable but missed on a few things. In hindsight, I would still go with the self-led implementation, but knowing what I know now, I would ask for the integration person to be available more. I would work that into the contract. With single sign-on, we needed deep linking to build direct links through a Single Sign-On tool, e.g. when someone gets an email, it directs them to training. But it has to go through SSO to get them to the correct link. Deep linking wasn’t turned on in our system and they had to activate it. We encountered little things like that – sequencing pre-requisites which were problematic. We tried to troubleshoot ourselves. I recommend you consider contracting for some extra implementation hours and determine when they are going to be available. Work it into the contract that you have the ability to call tech support during implementation. In addition to weekly implementation meetings, they have technical webexes – 4 every week, but 2 didn’t apply to us – one as we were using SSO. The challenge is they were not always relevant – we had specific questions that didn’t fall into those categories
Read full review Alternatives Considered The user experience is a lot better than using SumTotal as an admin CSOD makes working easy. Without having workarounds. Reporting is a lot better than both platforms. Reporting in CSOD is complex however easy to manage and create when you understand the data points collected
Read full review I picked Google Hire after spending about 3 months on
Bullhorn . I found
Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. Getting it eventually to what you want could be a great benefit, but Google Hire does great right out of the box and is a lot cheaper.
Breezy HR is a great system. It's a bit more expensive than Google Hire for multiple job postings, but their system is equally easy to use and straight forward. However, we are all in on Google Products, so it was just a no brainer to go with Hire for a better price and most likely a better search function.
Read full review Contract Terms and Pricing Model It is important to be familiar with the terms and annual increases in licenses and other aspects of the contract. I recommend analyzing this from the beginning and the permanence is relevant because Cornerstone updates its modules and brings out new features that may allow you to leave a module to acquire another
Read full review Scalability It's a great product with some pieces that are set but many things that can be customized as needed for individual needs
Read full review Professional Services As I have said before, I have no doubt that the services of the Cornerstone sales people were very good. In particular, our salesperson spent a lot of time in contact with us to make the process go smoothly. Perhaps being a large company in some cases the times were slowed down but it is something normal to take into account.
Read full review Return on Investment We are in the process of trying to increase employee engagement through content expansion. We are in the early stages of this. The Edge Import Tool, in conjunction with Reporting 2.0, has done a great job of helping to automate/semi-automate tasks for huge time savings. Maintaining compliance. Achieved through dynamic/automated groups, assignments, communication, and reporting. Read full review Google Hire makes, unfortunately, a very little impact on our ROI, but I think in the ATS world that's a good thing. It simply acts as a record that we can put everything in and easily reference, and the fact that it works overall makes it a positive software product in the long run. While the search works great, I don't know that I've ever specifically found a candidate and placed them due to it. That could be a result of our job reqs though. The biggest most obvious impact is really just the price. We needed a tool that does what Google Hire does, reliably. Most other companies charge at least 150 or so for 2 people, whereas Google Hire is 100/month for many users. It gives us flexibility for the future and helps minimize what could be a big expense. That definitely helps our bottom line. Read full review ScreenShots Cornerstone OnDemand Screenshots