Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coupa
Score 7.7 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.
$549
per year
Xero
Score 8.3 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
CoupaXero
Editions & Modules
Premium Support
$499+
per year
Verified
$549
per year
Advanced
$4800
per year
Registered
Free
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
CoupaXero
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Features
CoupaXero
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Coupa
-
Ratings
Xero
7.5
73 Ratings
6% above category average
Pay calculation00 Ratings8.065 Ratings
Benefit plan administration00 Ratings8.023 Ratings
Direct deposit files00 Ratings7.249 Ratings
Salary revision and increment management00 Ratings7.241 Ratings
Reimbursement management00 Ratings7.154 Ratings
Customization
Comparison of Customization features of Product A and Product B
Coupa
-
Ratings
Xero
7.8
136 Ratings
9% above category average
API for custom integration00 Ratings7.979 Ratings
Plug-ins00 Ratings7.6123 Ratings
Security
Comparison of Security features of Product A and Product B
Coupa
-
Ratings
Xero
7.4
173 Ratings
6% below category average
Single sign-on capability00 Ratings5.872 Ratings
Role-based user permissions00 Ratings9.0171 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Coupa
-
Ratings
Xero
8.2
197 Ratings
8% above category average
Dashboards00 Ratings8.1193 Ratings
Standard reports00 Ratings8.3195 Ratings
Custom reports00 Ratings8.1173 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Coupa
-
Ratings
Xero
7.2
206 Ratings
1% below category average
Accounts payable00 Ratings8.6188 Ratings
Accounts receivable00 Ratings8.9193 Ratings
Cash management00 Ratings8.2175 Ratings
Bank reconciliation00 Ratings9.1200 Ratings
Expense management00 Ratings8.0181 Ratings
Time tracking00 Ratings8.365 Ratings
Fixed asset management00 Ratings8.2123 Ratings
Multi-currency support00 Ratings8.0119 Ratings
Multi-division support00 Ratings8.199 Ratings
Regulations compliance00 Ratings8.5100 Ratings
Electronic tax filing00 Ratings9.1103 Ratings
Self-service portal00 Ratings8.0118 Ratings
Global Financial Support00 Ratings6.759 Ratings
Primary and Secondary Ledgers00 Ratings8.157 Ratings
Intercompany Accounting00 Ratings4.540 Ratings
Localizations00 Ratings8.039 Ratings
Journals and Reconciliations00 Ratings9.790 Ratings
Enterprise Accounting00 Ratings2.633 Ratings
Configurable Accounting00 Ratings3.159 Ratings
Centralized Rules Framework00 Ratings3.533 Ratings
Standardized Processes00 Ratings3.959 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Coupa
-
Ratings
Xero
6.2
91 Ratings
9% below category average
Inventory tracking00 Ratings6.387 Ratings
Automatic reordering00 Ratings6.224 Ratings
Location management00 Ratings6.229 Ratings
Manufacturing module00 Ratings6.116 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Coupa
-
Ratings
Xero
6.2
89 Ratings
16% below category average
Pricing00 Ratings6.262 Ratings
Order entry00 Ratings6.356 Ratings
Credit card processing00 Ratings6.458 Ratings
Cost of goods sold00 Ratings6.466 Ratings
Order Orchestration00 Ratings6.121 Ratings
End-to-end order visibility00 Ratings6.124 Ratings
Order exception Resolution00 Ratings6.117 Ratings
Best Alternatives
CoupaXero
Small Businesses
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.2 out of 10
Medium-sized Companies
Esker
Esker
Score 9.7 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.0 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoupaXero
Likelihood to Recommend
5.8
(25 ratings)
8.5
(221 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(34 ratings)
Usability
-
(0 ratings)
8.6
(146 ratings)
Availability
-
(0 ratings)
9.0
(10 ratings)
Performance
-
(0 ratings)
10.0
(8 ratings)
Support Rating
-
(0 ratings)
9.4
(36 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.3
(10 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.9
(106 ratings)
Product Scalability
-
(0 ratings)
10.0
(6 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
CoupaXero
Likelihood to Recommend
Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Xero
Xero is very easy to use and has great customer support. The ability to customize reports is an excellent feature. Accounts Receivables - not having the ability to add a finance charge is a HUGE issue, creating extra work and tracking. The lack of an interface to the credit union is a concern for recommending this software to other businesses in our area since this credit union is used by many small businesses.
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Pros
Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Xero
  • Old invoicing provided the ability to fully document the invoice cycle by allowing for easy attachment of support documentation to the invoice for payment processing. The last time I tried New Invoicing, this capability had been removed.
  • Xero is very easy to navigate.
  • Adding to the chart of accounts, adding customers and vendors, and creating new transactions is quite easy.
Read full review
Cons
Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Xero
  • Add offline version (very important for third world countries like Vanuatu)
  • Payment portals (add more and add WordPress integration)
  • Duplicates during bank reconciliation imports
  • Allow customers to create an online account from which they can access all their past transactions (invoices, quotes and bills) on the Portal
  • Allow more dashboard customization (more graphs)
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Likelihood to Renew
Coupa Software
No answers on this topic
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
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Usability
Coupa Software
No answers on this topic
Xero
Xero is very user friendly, however, there are some features that can be more time consuming or features that I find are not exactly what I am looking for ie. not being able to pull a report in a certain way, or not being able to do a bank recon in a certain way.
Read full review
Reliability and Availability
Coupa Software
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
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Performance
Coupa Software
No answers on this topic
Xero
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
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Support Rating
Coupa Software
No answers on this topic
Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
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In-Person Training
Coupa Software
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
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Online Training
Coupa Software
No answers on this topic
Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
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Implementation Rating
Coupa Software
No answers on this topic
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
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Alternatives Considered
Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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Xero
Wow, I have used so many accounting systems over the last 30 years! Your above options don't even list them. I've used systems like AccPac, TurboCash, WaveApps, and more. The answer to the first question explains why I prefer Xero.
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Scalability
Coupa Software
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
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Return on Investment
Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
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Xero
  • We have saved 1 hour per month on reporting on one of our not-for-profits, which is 12 hours a year at minimum from an investment of 30 minutes on initial setup.
  • On cleanup files, we are able to save at minimum half the time we would spend and be able to get them cleaned up and moved to a monthly file quicker
  • Using cash coding on one client as an example it would take us a week to do their bookkeeping last year it took me 8 hours from start to finish.
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ScreenShots

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.

Xero Screenshots

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