What users are saying about
10 Ratings
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Top Rated
469 Ratings
10 Ratings
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Score 7.7 out of 100

Lucidspark

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Top Rated
469 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Attribute Ratings

  • Lucidspark is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

Creately

84%
2 Ratings
8.9

Lucidspark

89%
273 Ratings

Likelihood to Renew

Creately

N/A
0 Ratings
7.8

Lucidspark

78%
3 Ratings

Usability

Creately

N/A
0 Ratings
8.6

Lucidspark

86%
273 Ratings

Support Rating

5.6

Creately

56%
4 Ratings
8.1

Lucidspark

81%
228 Ratings

Likelihood to Recommend

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Lucidspark

I've been using Lucidspark for about 7 years as a Business Analyst working on IT projects. The tools are intuitive and easy to learn. It's a fast way to develop wireframes, verify requirements and create a compelling visual environment. I love its full set of shapes, flow diagram objects, and endless whiteboard & its ease of use; it has saved many hundreds of hours and enhanced collaboration with my teams and end-user clients.
Michael Alexander | TrustRadius Reviewer

Pros

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Lucidspark

  • Intuitive and simple design is one of its strong points, so zero learning curve!
  • Clearing away the whole board or parts of the board is a breeze to avoid confusion.
  • The different pens with colors and nib thickness allow easy explanations.
Anonymous | TrustRadius Reviewer

Cons

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Lucidspark

  • CSV export of Lucidspark board cannot be imported into another board.
  • I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
  • JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
Daniel Lipsy | TrustRadius Reviewer

Pricing Details

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95

Starting Price

$40 per month

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

Lucidspark

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 per month per user

Lucidspark Editions & Modules

Edition
EnterpriseContact us for a quote!
Team$9.002
Individual$7.953
Free$0
  1. none
  2. per month, 3 user minimum
  3. per month, per user
  4. none
Additional Pricing Details
We offer free, individual, team, and enterprise licenses of Lucidspark.

Likelihood to Renew

Creately

No score
No answers yet
No answers on this topic

Lucidspark

Lucidspark 7.8
Based on 3 answers
Incredibly intuitive and team friendly
Anonymous | TrustRadius Reviewer

Usability

Creately

No score
No answers yet
No answers on this topic

Lucidspark

Lucidspark 8.6
Based on 273 answers
It is so easy to get started when you first open the application. There is a tutorial option and I might have looked at it a couple of times when I was first using LucidSpark (early adopter). Now everything seems to be intuitive. I've recently started using breakout boards to keep client sessions together.
alicia reynolds-minear | TrustRadius Reviewer

Support Rating

Creately

Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Lucidspark

Lucidspark 8.1
Based on 228 answers
Lucidspark has been one of the best collaboration tools that I have come across in recent times. it has been very useful, it had made collaboration easier and more effective. The team is being able to better brainstorm and organize workflows. Whiteboard has been an extremely helpful and go-to tool for any of our drawing-out problems.
Tom Williamson | TrustRadius Reviewer

Alternatives Considered

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Lucidspark

Lucidspark is actually designed for collaborative work, whereas Microsoft Visio and Snagit are designed for other things and thus do not work as well for collaboration. Lucidspark is a great tool for interactive teams looking to take meetings and discussions to the next level.
Vance Smith | TrustRadius Reviewer

Return on Investment

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Lucidspark

  • I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
Peter Popov | TrustRadius Reviewer

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