What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 10 reviews and ratings
Lucidspark
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Top Rated
469 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 469 reviews and ratings
Attribute Ratings
- Lucidspark is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Creately
84%
2 Ratings
8.9
Lucidspark
89%
273 Ratings
Likelihood to Renew
Creately
N/A
0 Ratings
7.8
Lucidspark
78%
3 Ratings
Usability
Creately
N/A
0 Ratings
8.6
Lucidspark
86%
273 Ratings
Support Rating
5.6
Creately
56%
4 Ratings
8.1
Lucidspark
81%
228 Ratings
Likelihood to Recommend
Creately
Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Lucidspark
I've been using Lucidspark for about 7 years as a Business Analyst working on IT projects. The tools are intuitive and easy to learn. It's a fast way to develop wireframes, verify requirements and create a compelling visual environment. I love its full set of shapes, flow diagram objects, and endless whiteboard & its ease of use; it has saved many hundreds of hours and enhanced collaboration with my teams and end-user clients.
Business Analyst
Neocode SoftwareComputer Software, 1-10 employees
Pros
Creately
- Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
- Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
- Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
- I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Lucidspark
- Intuitive and simple design is one of its strong points, so zero learning curve!
- Clearing away the whole board or parts of the board is a breeze to avoid confusion.
- The different pens with colors and nib thickness allow easy explanations.

Verified User
Professional in Other
Information Technology & Services Company, 1001-5000 employeesCons
Creately
- The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
- Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Lucidspark
- CSV export of Lucidspark board cannot be imported into another board.
- I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
- JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.
Associate Product Manager
OloInformation Technology & Services, 501-1000 employees
Pricing Details
Creately
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
6.95
Starting Price
$40 per month
Creately Editions & Modules
On-premise Edition
Creately Desktop | $751 |
---|---|
Creately Server | 6.951 |
- per user
SaaS Edition
Creately Online Personal | 6.951 |
---|---|
Creately Team 5 | $401 |
Creately Team 10 | $801 |
Creately Team 25 | $2001 |
- per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.Lucidspark
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 per month per user
Lucidspark Editions & Modules
Edition
Enterprise | Contact us for a quote! |
---|---|
Team | $9.002 |
Individual | $7.953 |
Free | $0 |
- none
- per month, 3 user minimum
- per month, per user
- none
Additional Pricing Details
We offer free, individual, team, and enterprise licenses of Lucidspark.Likelihood to Renew
Creately
No score
No answers yet
No answers on this topic
Lucidspark
Lucidspark 7.8
Based on 3 answers
Incredibly intuitive and team friendly

Verified User
C-Level Executive in Sales
Computer Software Company, 1-10 employeesUsability
Creately
No score
No answers yet
No answers on this topic
Lucidspark
Lucidspark 8.6
Based on 273 answers
It is so easy to get started when you first open the application. There is a tutorial option and I might have looked at it a couple of times when I was first using LucidSpark (early adopter). Now everything seems to be intuitive. I've recently started using breakout boards to keep client sessions together.
Business Analyst
Norima ConsultingFinancial Services, 51-200 employees
Support Rating
Creately
Creately 5.6
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Lucidspark
Lucidspark 8.1
Based on 228 answers
Lucidspark has been one of the best collaboration tools that I have come across in recent times. it has been very useful, it had made collaboration easier and more effective. The team is being able to better brainstorm and organize workflows. Whiteboard has been an extremely helpful and go-to tool for any of our drawing-out problems.
Product Manager
BarclaysFinancial Services, 1001-5000 employees
Alternatives Considered
Creately
In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Office Manager
Bates Group LLCFinancial Services, 51-200 employees
Lucidspark
Lucidspark is actually designed for collaborative work, whereas Microsoft Visio and Snagit are designed for other things and thus do not work as well for collaboration. Lucidspark is a great tool for interactive teams looking to take meetings and discussions to the next level.
IT Solutions Architect
City of MesaGovernment Administration, 1001-5000 employees
Return on Investment
Creately
- Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
- Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Senior Business Analyst
Southwest Gas CorporationUtilities, 1001-5000 employees
Lucidspark
- I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.
Organizational Agility Coach
DraftKingsGambling & Casinos, 1001-5000 employees