What users are saying about
Top Rated
24 Ratings
59 Ratings
Top Rated
24 Ratings
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Score 9.2 out of 100
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100

Feature Set Ratings

    SEO

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    7.6

    RavenTools

    76%
    RavenTools ranks higher in 8/8 features

    Keyword analysis

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Backlink management

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    SERP ranking tracking

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Page grader

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Competitive analysis

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Site audit / diagnostics

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Site recommendations

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Task management

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    SEO Channels

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    7.2

    RavenTools

    72%
    RavenTools ranks higher in 4/4 features

    Local SEO

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Social SEO

    N/A
    0 Ratings
    9.0
    90%
    9 Ratings

    Mobile SEO

    N/A
    0 Ratings
    5.0
    50%
    7 Ratings

    Global SEO

    N/A
    0 Ratings
    7.0
    70%
    7 Ratings

    SEO Platform & Account Management

    Crownpeak DQM

    Feature Set Not Supported
    N/A
    9.1

    RavenTools

    91%
    RavenTools ranks higher in 2/2 features

    Multi-domain support

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Integration with web analytics tools

    N/A
    0 Ratings
    10.0
    100%
    11 Ratings

    Attribute Ratings

    • Crownpeak Digital Quality Management (DQM) is rated higher in 3 areas: Likelihood to Renew, Usability, Availability
    • RavenTools is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.9

    Crownpeak DQM

    89%
    13 Ratings
    9.0

    RavenTools

    90%
    25 Ratings

    Likelihood to Renew

    9.6

    Crownpeak DQM

    96%
    2 Ratings
    9.0

    RavenTools

    90%
    16 Ratings

    Usability

    8.3

    Crownpeak DQM

    83%
    12 Ratings
    7.0

    RavenTools

    70%
    1 Rating

    Availability

    9.1

    Crownpeak DQM

    91%
    1 Rating
    8.0

    RavenTools

    80%
    2 Ratings

    Performance

    9.1

    Crownpeak DQM

    91%
    1 Rating

    RavenTools

    N/A
    0 Ratings

    Support Rating

    8.7

    Crownpeak DQM

    87%
    12 Ratings
    9.0

    RavenTools

    90%
    4 Ratings

    Online Training

    9.1

    Crownpeak DQM

    91%
    1 Rating

    RavenTools

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Crownpeak DQM

    91%
    1 Rating

    RavenTools

    N/A
    0 Ratings

    Product Scalability

    9.1

    Crownpeak DQM

    91%
    1 Rating

    RavenTools

    N/A
    0 Ratings

    Likelihood to Recommend

    Crownpeak DQM

    If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
    Harrie Vermeulen | TrustRadius Reviewer

    RavenTools

    If you are looking for a one-stop shop for MOST things related to digital marketing, RavenTools is a great solution. You will be able to monitor social media, Google tools, email campaigns, and much more from one spot. It really cuts down on time spent moving from account to account. If you are looking for clean and easy to read reports for clients, RavenTools is perfect for that as well. It provides tools and reports that can be used by internal and external teams alike.
    Lakita Marshall | TrustRadius Reviewer

    Pros

    Crownpeak DQM

    • Ensures quality and consistency of content implementation across distributed teams and markets.
    • Quick and easy content updates across global digital ecosystems.
    • Custom checkpoints to identify, highlight and manage business updates across multiple websites (e.g. product detail, terminology, customer messaging, brand updates)
    Andy Wood | TrustRadius Reviewer

    RavenTools

    • RavenTools has teamed up with SEO services like Moz and Magestic SEO to provide detailed data about the SEO health of your own websites as well as how they compare to your competitors' websites. I can directly compare number of backlinks, page speed, domain authority, integration of Google Analytics, presence of robots.txt files, on-site social media engagement, and home page load time. This a great way to get an idea of how your site stacks up against others and what can be done to improve it.
    • RavenTools' automated reports are mostly great (I'll cover the negatives later). You can create reports with as much data as you would like and schedule them to arrive as often as you would like. I have SEO, social media, and site performance reports delivered to my team and me every Monday covering the last 10 days, and a broader quarterly report arrives in the inboxes of a few executives once a quarter.
    • RavenTools' graphs are often easier to read and decipher than graphs found in Google Analytics. Part of the reason is the graph height. Google Analytics graphs are fairly short, so it's difficult to see smaller variations in the data. Those variations are more pronounced within RavenTools using the data.
    Laren Helms | TrustRadius Reviewer

    Cons

    Crownpeak DQM

    • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
    • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
    • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
    • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
    Charles Adams | TrustRadius Reviewer

    RavenTools

    • The data it gets from Webmaster Tools and Analytics is great and reporting on it is easy - however, when you're looking at the charts for keyword placement on screen the graphic can be hard to read and often I find myself just checking GWT and BWT separately for easier information if no report needs to be generated.
    • RavenTools comes with an iPhone app so you can check on your campaigns and clients when you're not at your desk, however, the app crashes quite a bit when you get to the Google Analytics portion of the screen.
    Steve Jones | TrustRadius Reviewer

    Pricing Details

    Crownpeak DQM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Crownpeak DQM Editions & Modules

    Additional Pricing Details

    RavenTools

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $49 per month

    RavenTools Editions & Modules

    Edition
    Small Biz (2 users)$491
    Start (4 users)$1091
    Grow (8 users)$1991
    Thrive (20 users)$2991
    Lead (40 users)$4791
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Crownpeak DQM

    Crownpeak DQM 9.6
    Based on 2 answers
    We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
    Harrie Vermeulen | TrustRadius Reviewer

    RavenTools

    RavenTools 9.0
    Based on 16 answers
    A year ago or so, Raven abandoned many of their organic rank reporting tools in an attempt to favor some Adwords intelligence. The market rebelled, as did I; in our desperation to find an alternative to Raven, none could be found and a great majority of users didn't want/need Adwords data. Months later, Raven reverted. I'd renew with Raven not just because nothing else cuts it, but because they are both trying to innovate, and listening to customers.
    Anonymous | TrustRadius Reviewer

    Usability

    Crownpeak DQM

    Crownpeak DQM 8.3
    Based on 12 answers
    I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
    Anonymous | TrustRadius Reviewer

    RavenTools

    RavenTools 7.0
    Based on 1 answer
    Certain areas, Social Media scheduling, could stand to undergo a complete overhaul. However, most of the RavenTools interface is easy to use. You will not have any issues getting up and running and should there be an issue, the customer service is really good. They also continue to preform updates that make the usability even better
    Lakita Marshall | TrustRadius Reviewer

    Reliability and Availability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Haven't had issues accessing the dashboard when needed.
    Joel Macaluso | TrustRadius Reviewer

    RavenTools

    RavenTools 8.0
    Based on 2 answers
    No answer on this topic is available.

    Performance

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    No issues with speed and performance
    Joel Macaluso | TrustRadius Reviewer

    RavenTools

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Crownpeak DQM

    Crownpeak DQM 8.7
    Based on 12 answers
    Online support [is] always quick to reply and usually [has] a fix ready and implemented within hours. Regular catch-ups with Account Managers [have] ensured that issues are addressed even more quickly, with the ability to see the results within days following a re-crawl of the sites. Suggestions for improvement are always taken on board.
    Nick Spragg | TrustRadius Reviewer

    RavenTools

    RavenTools 9.0
    Based on 4 answers
    RavenTools has some of the best Customer Support I have ever received. They are quick to respond and will keep you posted on the progress of your issue. You truly feel as if you are getting customized service. No human is perfect and I have had one situation in which I had to reach out multiple times, but overall I fully trust and approve of their process
    Lakita Marshall | TrustRadius Reviewer

    Online Training

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Product is straight-forward but the training was helpful and beneficial
    Joel Macaluso | TrustRadius Reviewer

    RavenTools

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    Ensure that you are ready with a solid process to address issues
    Joel Macaluso | TrustRadius Reviewer

    RavenTools

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Crownpeak DQM

    Crownpeak Digital Quality Management (DQM) has all the tools in one dashboard for all possible needs of a website to resolve SEO and other issues. Whereas WordPress is more of searching for the right plugin to assist in finding all the issues you might have a need to address.

    Araceli Carrasco | TrustRadius Reviewer

    RavenTools

    I don't have a lot of experience with other tools although we have had a lot of demos of other products. We have often found that by utilizing features in Raven that we didn't know about we could have the same functionality without using another reporting tool. This allows us to continue using one integrated reporting tool.
    Amy Odhner | TrustRadius Reviewer

    Scalability

    Crownpeak DQM

    Crownpeak DQM 9.1
    Based on 1 answer
    haven't had issues accessing when needed.
    Joel Macaluso | TrustRadius Reviewer

    RavenTools

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Crownpeak DQM

    • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
    • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
    • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
    Anonymous | TrustRadius Reviewer

    RavenTools

    • RavenTools has been invaluable in helping us improve ranking through website audits. The ease with which we can correct issues once they arise has resulted in approximately 35% increased productivity from our audit team.
    • It would be helpful if the reports were nice enough that they could be customer-facing. We have to put the data into our own reporting forms for customer presentation.
    Anonymous | TrustRadius Reviewer

    Screenshots

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