Crownpeak Digital Accessibility and Quality vs. RavenTools

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak Digital Accessibility and Quality
Score 9.3 out of 10
N/A
Crownpeak Digital Accessibility and Quality is a digital governance and web content management and monitoring solution designed to support excellent customer experience across all digital touchpoints, supporting web accessibility needs, error catching, SEO best practices, brand compliance, and analytics with benchmarking. Crownpeak Digital Accessibility and Quality can be integrated into an existing CMS.N/A
RavenTools
Score 7.6 out of 10
N/A
Raven Tools from the Tennessee company of the same name is Internet or search engine marketing optimization software consisting of popular tools targeted at SEO specialists who need research automation. To that end it contains the familiar set of website research and auditing, competitor monitoring, rank tracking, and also content investigation to see that material on the site is keyword-rich yet topically relevant. Social media and backlink checking tools facilitate outreach and drive traffic…
$49
per month
Pricing
Crownpeak Digital Accessibility and QualityRavenTools
Editions & Modules
No answers on this topic
Small Biz (2 users)
$49
per month
Start (4 users)
$109
per month
Grow (8 users)
$199
per month
Thrive (20 users)
$299
per month
Lead (40 users)
$479
per month
Offerings
Pricing Offerings
Crownpeak Digital Accessibility and QualityRavenTools
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak Digital Accessibility and QualityRavenTools
Top Pros
Top Cons
Features
Crownpeak Digital Accessibility and QualityRavenTools
Accessibility Testing
Comparison of Accessibility Testing features of Product A and Product B
Crownpeak Digital Accessibility and Quality
6.5
1 Ratings
4% below category average
RavenTools
-
Ratings
Accessibility Scanning and Assessment6.41 Ratings00 Ratings
Automatic or Scheduled Scanning8.21 Ratings00 Ratings
Automatic Fixes6.41 Ratings00 Ratings
Issue Ranking6.41 Ratings00 Ratings
Manual Auditing Services6.41 Ratings00 Ratings
Compliance Reporting and Tracking6.41 Ratings00 Ratings
HTML and CSS scanning6.41 Ratings00 Ratings
PDF scanning6.41 Ratings00 Ratings
JavaScript scanning6.41 Ratings00 Ratings
Integrations and Interoperability6.41 Ratings00 Ratings
Color/Contrast Analysis6.41 Ratings00 Ratings
SEO
Comparison of SEO features of Product A and Product B
Crownpeak Digital Accessibility and Quality
-
Ratings
RavenTools
8.4
12 Ratings
8% above category average
Keyword analysis00 Ratings10.011 Ratings
Backlink management00 Ratings7.012 Ratings
SERP ranking tracking00 Ratings10.012 Ratings
Page grader00 Ratings10.011 Ratings
Competitive analysis00 Ratings10.011 Ratings
Site audit / diagnostics00 Ratings10.012 Ratings
Site recommendations00 Ratings2.011 Ratings
Task management00 Ratings8.08 Ratings
SEO Channels
Comparison of SEO Channels features of Product A and Product B
Crownpeak Digital Accessibility and Quality
-
Ratings
RavenTools
10.0
10 Ratings
27% above category average
Local SEO00 Ratings10.08 Ratings
Social SEO00 Ratings10.010 Ratings
Mobile SEO00 Ratings10.08 Ratings
Global SEO00 Ratings10.08 Ratings
SEO Platform & Account Management
Comparison of SEO Platform & Account Management features of Product A and Product B
Crownpeak Digital Accessibility and Quality
-
Ratings
RavenTools
10.0
12 Ratings
17% above category average
Multi-domain support00 Ratings10.010 Ratings
Integration with web analytics tools00 Ratings10.012 Ratings
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User Ratings
Crownpeak Digital Accessibility and QualityRavenTools
Likelihood to Recommend
9.6
(18 ratings)
8.0
(26 ratings)
Likelihood to Renew
9.6
(2 ratings)
9.0
(16 ratings)
Usability
9.8
(15 ratings)
7.0
(1 ratings)
Availability
9.1
(1 ratings)
8.0
(1 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(15 ratings)
9.0
(2 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Crownpeak Digital Accessibility and QualityRavenTools
Likelihood to Recommend
Crownpeak
If you have a fully customized cms and have people working on the site with html and css knowledge this is the best tool ever, all specifics can be checked. Using ab tests and optimization services we identify best practices of the website and everywhere the best practices aren't implemented we find using the custom checkpoints. Aspects that cannot be automated via a quick IT solution is turned into a checkpoint and that's great!
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RavenTools
If you are looking for a one-stop shop for MOST things related to digital marketing, RavenTools is a great solution. You will be able to monitor social media, Google tools, email campaigns, and much more from one spot. It really cuts down on time spent moving from account to account. If you are looking for clean and easy to read reports for clients, RavenTools is perfect for that as well. It provides tools and reports that can be used by internal and external teams alike.
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Pros
Crownpeak
  • Preconfigured checkpoints to gather a baseline.
  • Reporting at regular intervals to identify pain points.
  • Mapping to WCAGG standard to understand how to resolve errors.
  • Ability to add customized checkpoints to align with messaging changes
  • Aggregating images in a visual repository to scan for relevancy.
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RavenTools
  • RavenTools has teamed up with SEO services like Moz and Magestic SEO to provide detailed data about the SEO health of your own websites as well as how they compare to your competitors' websites. I can directly compare number of backlinks, page speed, domain authority, integration of Google Analytics, presence of robots.txt files, on-site social media engagement, and home page load time. This a great way to get an idea of how your site stacks up against others and what can be done to improve it.
  • RavenTools' automated reports are mostly great (I'll cover the negatives later). You can create reports with as much data as you would like and schedule them to arrive as often as you would like. I have SEO, social media, and site performance reports delivered to my team and me every Monday covering the last 10 days, and a broader quarterly report arrives in the inboxes of a few executives once a quarter.
  • RavenTools' graphs are often easier to read and decipher than graphs found in Google Analytics. Part of the reason is the graph height. Google Analytics graphs are fairly short, so it's difficult to see smaller variations in the data. Those variations are more pronounced within RavenTools using the data.
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Cons
Crownpeak
  • It would be helpful if the Issues page under Website showed the WCAG level for each issue (A, AA, AAA). You currently have to look up the guideline to find the level.
  • There is no indicator that a page is currently being scanned. During a website scan, some of the reports are blank or missing information. Having a notification on the main page showing which websites are being scanned would be helpful.
  • Some ADA compliance items are left off, such as keyboard navigation, tabbing, etc.
  • It doesn't view the websites on mobile devices or if using a screen reader. Some pages or formatting changes depending on resolution. The DQM, from what I have seen, doesn't account for that.
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RavenTools
  • The data it gets from Webmaster Tools and Analytics is great and reporting on it is easy - however, when you're looking at the charts for keyword placement on screen the graphic can be hard to read and often I find myself just checking GWT and BWT separately for easier information if no report needs to be generated.
  • RavenTools comes with an iPhone app so you can check on your campaigns and clients when you're not at your desk, however, the app crashes quite a bit when you get to the Google Analytics portion of the screen.
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Likelihood to Renew
Crownpeak
We've seen competitors, they're not doing as well of a job as dqm is. It's a wonderful tool and there a huge opportunities for crownpeak
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RavenTools
A year ago or so, Raven abandoned many of their organic rank reporting tools in an attempt to favor some Adwords intelligence. The market rebelled, as did I; in our desperation to find an alternative to Raven, none could be found and a great majority of users didn't want/need Adwords data. Months later, Raven reverted. I'd renew with Raven not just because nothing else cuts it, but because they are both trying to innovate, and listening to customers.
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Usability
Crownpeak
I had a small learning curve in order to become fluent with the platform as it doesn't work like the other automated accessibility tools that I've used. However, once I was up to speed, I like it better than any of the other tools and find the data more useful, digestible, and relevant.
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RavenTools
Certain areas, Social Media scheduling, could stand to undergo a complete overhaul. However, most of the RavenTools interface is easy to use. You will not have any issues getting up and running and should there be an issue, the customer service is really good. They also continue to preform updates that make the usability even better
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Reliability and Availability
Crownpeak
Haven't had issues accessing the dashboard when needed.
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RavenTools
No answers on this topic
Performance
Crownpeak
No issues with speed and performance
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RavenTools
No answers on this topic
Support Rating
Crownpeak
DQM support teams are responsive and knowledgeable, and will spend time working directly with client and agency teams to ensure the best outcomes are achieved. I can't fault the level of input and engagement from Crownpeak support teams across the board.
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RavenTools
RavenTools has some of the best Customer Support I have ever received. They are quick to respond and will keep you posted on the progress of your issue. You truly feel as if you are getting customized service. No human is perfect and I have had one situation in which I had to reach out multiple times, but overall I fully trust and approve of their process
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Online Training
Crownpeak
Product is straight-forward but the training was helpful and beneficial
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RavenTools
No answers on this topic
Implementation Rating
Crownpeak
The initial process is not clear but after the first cookie banner all others are faster to implement.
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RavenTools
No answers on this topic
Alternatives Considered
Crownpeak
One of the most similar solutions to Crownpeak is the Yext tool because it has a good set of functions that can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
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RavenTools
I don't have a lot of experience with other tools although we have had a lot of demos of other products. We have often found that by utilizing features in Raven that we didn't know about we could have the same functionality without using another reporting tool. This allows us to continue using one integrated reporting tool.
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Scalability
Crownpeak
haven't had issues accessing when needed.
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RavenTools
No answers on this topic
Return on Investment
Crownpeak
  • When driving Customer Care, it was great to be able to add the Autofix tool to the web estate - a quick-win that really drives the accessibility agenda.
  • Building reports off the back of DQM gives senior stakeholders an understanding of the importance of usability and accessibility.
  • The gamification of league tables highlights to stakeholders the areas that need focus and budget in order to improve.
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RavenTools
  • RavenTools has been invaluable in helping us improve ranking through website audits. The ease with which we can correct issues once they arise has resulted in approximately 35% increased productivity from our audit team.
  • It would be helpful if the reports were nice enough that they could be customer-facing. We have to put the data into our own reporting forms for customer presentation.
Read full review
ScreenShots

Crownpeak Digital Accessibility and Quality Screenshots

Screenshot of DQM banishes the silos and brings it all together in one powerful but simple to use dashboard, providing visibility and control across all your global digital properties.Screenshot of Do you know what's actually out there on your sites? Take control with a global view of your digital assets.Screenshot of Web accessibility is legally mandated in many countries. We make it easy to ensure compliance and expand audience by adhering to industry best-practice standards for accessible web design.Screenshot of Powerful reports and diagnostic tools provide deep insight across your global web properties, so you can drive improvement, manage risk and react quickly.