What users are saying about
4 Ratings
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Score 8.1 out of 100
14 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Crownpeak Universal Consent Platform

If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.
Anonymous | TrustRadius Reviewer

OneTrust

The OneTrust platform is well-suited to align various departments that have a shared responsibility; for example, if Data Privacy and Information Security are separate at your organization, the platform can be used to nudge these teams to collaborate, for example via a shared questionnaire.
The OneTrust platform is also useful to ensure a consistent level of review is performed if your organization follows a model of governance specialists (ex: InfoSec, Privacy, Data Protection teams) reviewing and advising technical and commercial teams on processing personal data. By using the platform capabilities you can standardize the review process, which produces a consistent experience for the technical and commercial teams requesting review and advice from the governance specialists.
Anonymous | TrustRadius Reviewer

Pros

Crownpeak Universal Consent Platform

  • Easy-to-use UI - straightforward navigation, minimal issues
  • Simple implementation when it comes to tagging
  • Helpful support team when issues arise (that rarely happens, however)
Connor Dunkling | TrustRadius Reviewer

OneTrust

  • Cookie consent pop-up on site was easy to implement.
  • Built-in workflows based on CCPA and GDPR help increase efficiency and limit set-up time.
  • Flexibility allows for multiple users to execute the tasks within their scope of work.
  • Price was very reasonable for the features provided.
Marie Sporich | TrustRadius Reviewer

Cons

Crownpeak Universal Consent Platform

  • Enterprise company management in order to get access at market level
  • Reporting at market level
Anonymous | TrustRadius Reviewer

OneTrust

  • There are irritating inconsistencies in the user interface between the various modules
  • Reporting capabilities are limited
  • The platform does not reveal its secrets easily. You will be rewarded if you can allocate a team member to specialize on the platform.
Anonymous | TrustRadius Reviewer

Usability

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.
Connor Dunkling | TrustRadius Reviewer

OneTrust

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak Universal Consent Platform

No score
No answers yet
No answers on this topic

OneTrust

OneTrust 9.0
Based on 1 answer
We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
Anonymous | TrustRadius Reviewer

Performance

Crownpeak Universal Consent Platform

No score
No answers yet
No answers on this topic

OneTrust

OneTrust 4.0
Based on 1 answer
We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
Anonymous | TrustRadius Reviewer

Support Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 8.2
Based on 1 answer
Ease-of-use, straightforward, rarely has any issues.
Connor Dunkling | TrustRadius Reviewer

OneTrust

OneTrust 9.0
Based on 2 answers
Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
Marie Sporich | TrustRadius Reviewer

Online Training

Crownpeak Universal Consent Platform

No score
No answers yet
No answers on this topic

OneTrust

OneTrust 7.0
Based on 1 answer
An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
Anonymous | TrustRadius Reviewer

Implementation Rating

Crownpeak Universal Consent Platform

Crownpeak Universal Consent Platform 6.4
Based on 1 answer
The initial process is not clear but after the first cookie banner all others are faster to implement.
Anonymous | TrustRadius Reviewer

OneTrust

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak Universal Consent Platform

It offers less customization.
Anonymous | TrustRadius Reviewer

OneTrust

We evaluated Clarip, but it is not showing up on this list. It is a similar solution to OneTrust but provides a much more broad scope including full automation of processes to delete and access customer information based on requests. They were exponentially more expensive than OneTrust, and due to the level of our current requests, we did not feel the investment was needed.
Marie Sporich | TrustRadius Reviewer

Scalability

Crownpeak Universal Consent Platform

No score
No answers yet
No answers on this topic

OneTrust

OneTrust 9.0
Based on 1 answer
The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
Anonymous | TrustRadius Reviewer

Return on Investment

Crownpeak Universal Consent Platform

  • the percentage of people allowing for cookies is around 50%
Anonymous | TrustRadius Reviewer

OneTrust

  • Positive impact--streamlining our CCPA customer request process
  • Positive impact--making it easy to implement cookie consent banner on our website
  • Positive impact--tracking CCPA requests in one place our entire team can access
Marie Sporich | TrustRadius Reviewer

Pricing Details

Crownpeak Universal Consent Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Crownpeak Universal Consent Platform Editions & Modules

Additional Pricing Details

OneTrust

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneTrust Editions & Modules

Edition
Consumer & Data Subject Requests$5001
OneTrust DataDiscovery™$1,5001
Policy & Notice Management$5001
Assessment Automation$5001
Data Mapping$5001
Vendor Risk Management$5001
Universal Consent Management$4501
Consent Management Platform (CMP) for Publishers$301
Preference Management$4501
Website Scanning & Cookie Consent$451
App Scanning & Consent$1802
Maturity & Planning$3003
Program Benchmarking$2003
Incident & Breach Response$5003
DataGuidance Regulatory Research$2003
Awareness Training$4503
CCPA Toll-Free Solution$503
  1. per month
  2. per app/per month
  3. per month
Additional Pricing Details

Add comparison