What users are saying about
19 Ratings
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Score 7.8 out of 100
6 Ratings
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Score 9 out of 100

Attribute Ratings

  • Picatic is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

RegOnline by Cvent (Discontinued)

80%
6 Ratings
9.5

Picatic

95%
4 Ratings

Support Rating

10.0

RegOnline by Cvent (Discontinued)

100%
2 Ratings

Picatic

N/A
0 Ratings

Likelihood to Recommend

Cvent

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
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Picatic E-Ticket Inc.

I have recommended the software to several clients that are interested in running events. Overall if you are needing to run an event, be it paid or otherwise, this tool does enable you to keep track of all that is happening and to send event reminders. The fees charged are also very reasonable and those can be passed on to the attendees if needed
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Pros

Cvent

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
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Picatic E-Ticket Inc.

  • Intuitive layout of the site. They have done a nice job of making the platform easy to navigate for any user using their services.
  • Very responsive online service support. Whenever we have had questions in the past, some from the Picatic team was responded immediately, and were personable and professional.
  • The site is versatile in that you can embed not only images but video as well which can really make a dynamic presentation for the viewer or intended audience.
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Cons

Cvent

  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
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Picatic E-Ticket Inc.

  • none
  • none
  • none
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Pricing Details

RegOnline by Cvent (Discontinued)

Starting Price

Editions & Modules

RegOnline by Cvent (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Picatic

    Starting Price

    $0 per ticket

    Editions & Modules

    Picatic editions and modules pricing
    EditionModules
    Pro2.5%+$1, $10 cap1
    EnterpriseContact us2
    NPO rate for Pro2%+$1, $10 cap, contact for custom rate3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Cvent

    We've never had an issue they couldn't resolve in one phone call.
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    Picatic E-Ticket Inc.

    No answers on this topic

    Alternatives Considered

    Cvent

    The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
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    Picatic E-Ticket Inc.

    Picatics site is clean, modern, and easy to navigate. There are many features and many ways to customize your event to make sure that it is exactly what we want. If your having any issues the technical teams is always ready and available to help with any questions. Picatic has been perfect for us
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    Return on Investment

    Cvent

    • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
    • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
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    Picatic E-Ticket Inc.

    • It had a positive impact when charging for events because the money showed up before the event which helped with cash flow for food and beverages and rental space.
    • Time to set up and launch a landing page for creating events reduced from 8 hours to 3 hours once I made the switch. It was also a time saver to have the reminder emails function directly on the page as well.
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