What users are saying about
19 Ratings
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Score 7.8 out of 100
6 Ratings
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Score 9 out of 100

Likelihood to Recommend

RegOnline by Cvent (Discontinued)

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
Casey Kyler-West | TrustRadius Reviewer

Picatic

I have recommended the software to several clients that are interested in running events. Overall if you are needing to run an event, be it paid or otherwise, this tool does enable you to keep track of all that is happening and to send event reminders. The fees charged are also very reasonable and those can be passed on to the attendees if needed
Andrew Van Horn | TrustRadius Reviewer

Pros

RegOnline by Cvent (Discontinued)

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
Anonymous | TrustRadius Reviewer

Picatic

  • Intuitive layout of the site. They have done a nice job of making the platform easy to navigate for any user using their services.
  • Very responsive online service support. Whenever we have had questions in the past, some from the Picatic team was responded immediately, and were personable and professional.
  • The site is versatile in that you can embed not only images but video as well which can really make a dynamic presentation for the viewer or intended audience.
Trent Gain, AIF®, CRPC® | TrustRadius Reviewer

Cons

RegOnline by Cvent (Discontinued)

  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
Anonymous | TrustRadius Reviewer

Picatic

  • none
  • none
  • none
Lance Ratze | TrustRadius Reviewer

Support Rating

RegOnline by Cvent (Discontinued)

RegOnline by Cvent (Discontinued) 10.0
Based on 1 answer
We've never had an issue they couldn't resolve in one phone call.
Anonymous | TrustRadius Reviewer

Picatic

No score
No answers yet
No answers on this topic

Alternatives Considered

RegOnline by Cvent (Discontinued)

The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
Casey Kyler-West | TrustRadius Reviewer

Picatic

Picatics site is clean, modern, and easy to navigate. There are many features and many ways to customize your event to make sure that it is exactly what we want.If your having any issues the technical teams is always ready and available to help with any questions. Picatic has been perfect for us
Amber Orvik | TrustRadius Reviewer

Return on Investment

RegOnline by Cvent (Discontinued)

  • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
  • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
Anonymous | TrustRadius Reviewer

Picatic

  • It had a positive impact when charging for events because the money showed up before the event which helped with cash flow for food and beverages and rental space.
  • Time to set up and launch a landing page for creating events reduced from 8 hours to 3 hours once I made the switch. It was also a time saver to have the reminder emails function directly on the page as well.
Andrew Van Horn | TrustRadius Reviewer

Screenshots

Pricing Details

RegOnline by Cvent (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RegOnline by Cvent (Discontinued) Editions & Modules

Additional Pricing Details

Picatic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Picatic Editions & Modules

Edition
Pro2.5%+$1, $10 cap1
EnterpriseContact us
NPO rate for Pro2%+$1, $10 cap, contact for custom rate3
  1. per ticket
  2. per ticket
Additional Pricing Details

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