Cvent Surveys vs. Perceptyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Surveys
Score 9.4 out of 10
N/A
Cvent Surveys (formerly Inquisium) is an online survey tool. Cvent's main offering is an event management platform. Cvent Surveys covers several survey use cases, including sample surveys, customer satisfaction & feedback, employee satisfaction & feedback, event feedback, and training & development. Features of the software include survey creation, survey templates, question types, and survey reporting. If you're looking for great online survey software or a feedback management platform, you've…N/A
Perceptyx
Score 7.3 out of 10
N/A
Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they…N/A
Pricing
Cvent SurveysPerceptyx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent SurveysPerceptyx
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Cvent SurveysPerceptyx
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cvent Surveys
7.6
7 Ratings
2% below category average
Perceptyx
-
Ratings
Survey templates7.37 Ratings00 Ratings
Themes6.86 Ratings00 Ratings
Custom logo/branding8.67 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cvent Surveys
8.5
7 Ratings
0% below category average
Perceptyx
-
Ratings
Changes to live survey8.96 Ratings00 Ratings
Question design help8.36 Ratings00 Ratings
Multiple question types8.47 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cvent Surveys
7.4
6 Ratings
10% below category average
Perceptyx
-
Ratings
Survey logic flexibility7.46 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cvent Surveys
7.9
7 Ratings
3% below category average
Perceptyx
-
Ratings
Response tracking8.27 Ratings00 Ratings
Data export8.37 Ratings00 Ratings
Standard reports7.47 Ratings00 Ratings
Custom reports7.47 Ratings00 Ratings
Analytics8.36 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cvent Surveys
8.3
7 Ratings
1% below category average
Perceptyx
-
Ratings
Access controls8.47 Ratings00 Ratings
Compliance8.26 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cvent Surveys
7.5
6 Ratings
8% below category average
Perceptyx
-
Ratings
Respondent restrictions7.56 Ratings00 Ratings
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User Ratings
Cvent SurveysPerceptyx
Likelihood to Recommend
10.0
(12 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.0
(5 ratings)
-
(0 ratings)
Usability
8.9
(3 ratings)
-
(0 ratings)
Support Rating
8.9
(3 ratings)
-
(0 ratings)
User Testimonials
Cvent SurveysPerceptyx
Likelihood to Recommend
Cvent
Cvent Surveys is well suited for gathering post-event data from the audience. It has easy reporting and gives information from the audience that we would not normally have without speaking to each potential attendee separately. The program also allows us to collect data on flight information using sub questions for attendees.
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Perceptyx, Inc.
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
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Pros
Cvent
  • Allows for the creation of chapters to easily manage different components of a survey that are targeted to specific individuals based on their program or contractual interaction with our company.
  • The canned reports available from within Cvent have proven most useful. We feel Cvent put a lot of thought into the most common operational types of reports that would benefit organizations without the need for producing adhoc reporting to meet the needs of creating valuable metrics.
  • The invitation process for uploading an invitation file is extremely easy. If automation is not feasible at the given time for the organization, having the ability to upload an invitation file and send out surveys is extremely intuitive and quick.
  • Training videos within Cvent have proven most effective when trying to solve a survey design problem. The videos are easy to locate and are very informative addressing all aspects of survey creation and design.
  • Templates from within Cvent are most useful. Though customization is great and part of Cvent, we have found from an IT perspective, that the numerous templates Cvent provides have alwayw proven to be the easiest way to get our requestors their Survey within a relatively quick turn-around time frame.
  • Email confirmation requirement. We feel this requirement within Cvent to insure that emails are being sent from a valid email address is crucial for our business from a customer satisfaction perspective, allowing our customers to realize the human factor behind the survey and as well as the ability to respond to individuals who reply to the survey invitation.
  • Configuration and design elements from both the survey and email perspective are both intuitive and quick to use. Cvent guides you through the design process from beginning to end.
  • Testing capabilities are incredible allowing for comments back to the development team as well as ease of importing or creating quick add respondents for assisting with the testing process.
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Perceptyx, Inc.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
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Cons
Cvent
  • It was a little tough to find the correct survey report to print. Maybe make them a sub category at the top that has the breakdown for each type of survey.
  • Having the option to automatically pop up surveys after a session, but also allow people to click into too.
  • Giving incentives to filling out surveys. Feedback is key to have.
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Perceptyx, Inc.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
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Likelihood to Renew
Cvent
Fortunately, the more integrated we become with Cvent, the easier it's going to get. As we've grown as an organization, we've also been able to launch additional events much easier with Cvent. My CEO wasn't too pleased with the addition of Cvent at first, but I definitely stuck up for our decision and it has paid off since
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Perceptyx, Inc.
No answers on this topic
Usability
Cvent
This program is so versatile to be able to do whatever is needed. There isn't a time that I have built a survey that hasn't done exactly what is needed. No matter how complicated the questions are, the data that is put out is easy for leadership to read and understand. That is what is needed. They shouldn't have to go through complex data and spend a lot of time trying to analyze it.
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Perceptyx, Inc.
No answers on this topic
Support Rating
Cvent
I have not needed to contact support before for this feature in Cvent. The support team for other features have been great though, so I will provide an answer for that. Cvent is on point with their customer care. They’re prompt and make sure the issue is fixed. They will also follow up with you to make sure everything is still working smoothly or if any additional help is needed
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Perceptyx, Inc.
No answers on this topic
Alternatives Considered
Cvent
I think Cvent surveys feel more secure. It is also a program that we are likely using for the event or meeting already, so it's nice to just use the same program for both things. Cvent surveys are an additional expense which isn't always ideal and can be a hard sell in comparison to other programs or just utilizing email
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Perceptyx, Inc.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions
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Return on Investment
Cvent
  • Increased employee efficiency is a true statement for Cvent. It is efficient for both clients and sales representatives.
  • It also has a faster lead conversion and notifies you as soon as a client has accepted a proposal.
  • I would not say it has any negative impact at our company whatsover. Thank you Cvent for working so properly.
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Perceptyx, Inc.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
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