Dashlane is a password management solution designed to enable admins to easily onboard, offboard, and manage their employees with the assurance that company data is safe. And employees can enjoy a way to manage their work and personal accounts with a solution boasting millions of users.
$2
per month
WatchGuard AuthPoint
Score 9.0 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With
multi-factor authentication, password management, and dark web credential
monitoring, AuthPoint mitigates the risks associated with workforce credential
attacks.
AuthPoint adds an extra layer of security by monitoring for
potential credential exposure in the dark web for both personal and corporate
accounts.
It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs.
Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople.
Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account.
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
We previously used LastPass, which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to LastPass. We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Dashlane loses against 1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose 1Password over Dashlane all the time.
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
