Datadog vs. Micro Focus Diagnostics (discontinued)

Datadog can be pricey for larger scale businesses, so it really depends on your use case. For us, we have a small single deployment application and a small developer team, so our costs are mostly reasonable. There are more features than we can explore which can be somewhat overwhelming. It is mostly easy and intuitive to use but for larger scale you may consider rolling your own solutions.

Incentivized

I would say on 90% of our agent installs everything works without any modification. If the application however makes a large use of memory based cache and analysis that classes will need to be excluded from instrumentation or it will impact performance.

Incentivized

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

Incentivized

• Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
• Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
• Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
• Agent installation - With its ability to support a silent type install, automating was a simple task.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
• Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.

Incentivized

There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an open source issue and many problems as we have to keep 2 to 3 people aligned to manage the stack.

Incentivized

While it has been several years since using BMC Patrol I like that HP doesn't require me to have a custom module added for every different type of product I would like to instrument.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• Performance Tuning - Product is fully integrated to provide baseline and drift across releases.

Incentivized