Datto SIRIS

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Datto SIRIS	Score 8.5 out of 10	N/A	Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.	N/A

Pricing

Datto SIRIS

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Datto SIRIS
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

More Pricing Information

Community Pulse
	Datto SIRIS
Ask people about this product	See helpful people who have experience with this product
Considered Both Products	Datto SIRIS Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Chose Datto SIRIS In my experience with Veeam, you have to supply your own storage while the Datto appliance is a self-contained solution. Incentivized Helpful? Jon Daley Owner Chose Datto SIRIS Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it. Helpful? Verified User Executive Chose Datto SIRIS Datto has a better price point, available backup space, and retention policy compared to other players in the backup space. OneDrive and Google Drive are great contenders, but Datto File Protection allows for more granular selection of non-default folders that need to be … Incentivized Helpful? Rob Rotundo Service Manager Chose Datto SIRIS Datto seems to be the most reliable, easy to use, and cost-effective way to backup data. Their support is pretty good, they have an extensive knowledge base, and they are very helpful when needed. The cost is probably the second most important reason as to why we went with … Incentivized Helpful? JS Jonathan Sheldon Director Chose Datto SIRIS Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time. Incentivized Helpful? Ashley Beal Senior Office Administrator Chose Datto SIRIS We have not used or tested anything similar to Datto. Incentivized Helpful? Karl Fulljames COO Chose Datto SIRIS ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your … Incentivized Helpful? Adam Friedli Level 2 Support Analyst Chose Datto SIRIS Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in … Incentivized Helpful? BN Ben Nichols System Administrator Chose Datto SIRIS We've chosen to go with Datto RMM after finding other platforms that didn't quite meet the requirements of growing endpoint management. Incentivized Helpful? Verified User Technician Chose Datto SIRIS Datto is far and away the best backup vendor we have ever used. The product works extremely well, and is very easy to implement and manage. Incentivized Helpful? Verified User Technician Chose Datto SIRIS Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a … Incentivized Helpful? Verified User C-Level Executive Chose Datto SIRIS Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than … Incentivized Helpful? Dale Bradford Network Administrator Chose Datto SIRIS We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of … Incentivized Helpful? Jorge Vasconcelos Network Admin Chose Datto SIRIS Datto was our solution of choice. Incentivized Helpful? MH Mike Hernandez Operations Manager Chose Datto SIRIS The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's … Incentivized Helpful? Verified User Professional Chose Datto SIRIS Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these … Incentivized Helpful? Verified User Technician Chose Datto SIRIS Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more … Incentivized Helpful? Justin Weller IT Operations Manager Chose Datto SIRIS These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US. Incentivized Helpful? Jason Rojas IT Manager Chose Datto SIRIS Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform. Incentivized Helpful? Verified User Technician Chose Datto SIRIS Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their … Incentivized Helpful? Alex Farling Managing Partner Chose Datto SIRIS Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support. Incentivized Helpful? Kevin Hutchinson, CISSP IT Director Chose Datto SIRIS The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution. Incentivized Helpful? Verified User Account Manager Chose Datto SIRIS Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase. Incentivized Helpful? Stana Steen Owner Chose Datto SIRIS The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the … Incentivized Helpful? Derek Schroeder Service Manager Chose Datto SIRIS Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period … Helpful?
Top Pros	Pro Disaster recovery Pro Easy to use Pro Business continuity
Top Cons	Minus Support team Minus Customer service Minus Good enough

Features

Datto SIRIS

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Datto SIRIS 8.0 1 Ratings 1% above category average
Flexible deployment	9.01 Ratings
Encryption	7.01 Ratings

Best Alternatives
	Datto SIRIS
Small Businesses	Axcient x360Cloud Score 9.1 out of 10
Medium-sized Companies	NinjaOne Score 9.2 out of 10
Enterprises	Zerto Score 9.1 out of 10
All Alternatives	View all alternatives

User Ratings
	Datto SIRIS
Likelihood to Recommend	9.0 (32 ratings)
Likelihood to Renew	10.0 (1 ratings)
Usability	10.0 (1 ratings)
Support Rating	9.0 (11 ratings)

User Testimonials
	Datto SIRIS
Likelihood to Recommend	Kaseya Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer. Incentivized Adam Friedli Level 2 Support Analyst Read full review
Pros	Kaseya Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine. Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me. Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite. Incentivized Matthew Fex IT Systems Administrator Read full review
Cons	Kaseya Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working. Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data. Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Kaseya I trust the product and service and am satisfied with the direction of the company Incentivized Franz Josef Bautista Technical Consultant Read full review
Usability	Kaseya Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events. Incentivized Verified User Anonymous Read full review
Support Rating	Kaseya My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers. Incentivized Dale Bradford Network Administrator Read full review
Alternatives Considered	Kaseya Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it. Jon Daley Owner Read full review
Return on Investment	Kaseya In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees. The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping. Incentivized Joseph Rapoport M.A., DCDS, DCAT, DCP-SaaS, DCP-DCMA Sr Systems Engineer Read full review
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