What users are saying about
86 Ratings
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Top Rated
1178 Ratings
86 Ratings
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Score 8.7 out of 100

Veeam Backup & Replication

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Top Rated
1178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Data Center Backup

    Datto SIRIS

    Feature Set Not Supported
    N/A
    8.6

    Veeam Backup & Replication

    86%
    Veeam Backup & Replication ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.5
    85%
    142 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.6
    86%
    153 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.8
    88%
    154 Ratings

    Business application protection

    N/A
    0 Ratings
    8.7
    87%
    140 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.7
    87%
    165 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    8.3
    83%
    106 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.6
    86%
    159 Ratings

    Snapshots

    N/A
    0 Ratings
    8.8
    88%
    148 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.4
    84%
    137 Ratings

    Management dashboard

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Platform support

    N/A
    0 Ratings
    8.6
    86%
    141 Ratings

    Retention options

    N/A
    0 Ratings
    8.6
    86%
    143 Ratings

    Encryption

    N/A
    0 Ratings
    8.2
    82%
    122 Ratings

    Attribute Ratings

    • Datto SIRIS is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
    • Veeam Backup & Replication is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.3

    Datto SIRIS

    93%
    31 Ratings
    9.1

    Veeam Backup & Replication

    91%
    437 Ratings

    Likelihood to Renew

    10.0

    Datto SIRIS

    100%
    1 Rating
    9.4

    Veeam Backup & Replication

    94%
    24 Ratings

    Usability

    10.0

    Datto SIRIS

    100%
    1 Rating
    8.8

    Veeam Backup & Replication

    88%
    21 Ratings

    Availability

    Datto SIRIS

    N/A
    0 Ratings
    7.5

    Veeam Backup & Replication

    75%
    6 Ratings

    Performance

    Datto SIRIS

    N/A
    0 Ratings
    7.6

    Veeam Backup & Replication

    76%
    6 Ratings

    Support Rating

    7.7

    Datto SIRIS

    77%
    20 Ratings
    9.9

    Veeam Backup & Replication

    99%
    38 Ratings

    Implementation Rating

    Datto SIRIS

    N/A
    0 Ratings
    9.9

    Veeam Backup & Replication

    99%
    30 Ratings

    Configurability

    Datto SIRIS

    N/A
    0 Ratings
    8.3

    Veeam Backup & Replication

    83%
    5 Ratings

    Ease of integration

    Datto SIRIS

    N/A
    0 Ratings
    8.8

    Veeam Backup & Replication

    88%
    4 Ratings

    Product Scalability

    Datto SIRIS

    N/A
    0 Ratings
    7.8

    Veeam Backup & Replication

    78%
    5 Ratings

    Vendor post-sale

    Datto SIRIS

    N/A
    0 Ratings
    7.9

    Veeam Backup & Replication

    79%
    6 Ratings

    Vendor pre-sale

    Datto SIRIS

    N/A
    0 Ratings
    7.9

    Veeam Backup & Replication

    79%
    6 Ratings

    Likelihood to Recommend

    Datto Inc

    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Read full review

    Veeam Software

    In the past, when I looked at Veeam Backup & Replication, it did not support physical servers, only VMs. But now that it supports physical servers, we are able to use it. We are using it to send copies of our backups to our cloud for redundancy because it is so fast; our previous backup software was very slow sending backups to the cloud, making it useless for us. The granularity of being able to save SQL backups has really helped us, so we don't have to rely on SQL native backups.
    Read full review

    Pros

    Datto Inc

    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Read full review

    Veeam Software

    • Ease of configuration.
    • Works well with Hyper-V and VMWare ESXi VMs.
    • Simple restore methods allow for easy restore verification or VM replication.
    • Very affordable pricing compared to other similar products.
    • Sales and technical support are knowledgeable about their product, are not located overseas, and are quite responsive.
    Read full review

    Cons

    Datto Inc

    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Read full review

    Veeam Software

    • AHV backup functionality is not equivalent to ESXi. It uses a different distinct console and is not compatible with some advanced features such as SureBackup.
    • License renewal experience in the conversion between the legacy model and the new universal license has been very poor. We were forced to pay a significant fee to allow backups of AHV targets, but other than the change in hypervisor there was no improvement in functionality. In fact we have less since SureBackup is not supported with AHV workloads.
    • Added tools to assist in hardening the server and isolating it from inside threats would be nice to have. Most of this needs to be manually worked through to ensure an internal compromise does not also impact your backups.
    Read full review

    Pricing Details

    Datto SIRIS

    Starting Price

    Editions & Modules

    Datto SIRIS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

      Veeam Backup & Replication

      Starting Price

      $0

      Editions & Modules

      Veeam Backup & Replication editions and modules pricing
      EditionModules
      Veeam Backup Essentials4001
      Backup & ReplicationContact sales team2
      Availability SuiteContact sales team3

      Footnotes

      1. per year 5 licenses
      2. none
      3. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

      Pricing info

      Likelihood to Renew

      Datto Inc

      I trust the product and service and am satisfied with the direction of the company
      Read full review

      Veeam Software

      I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
      Read full review

      Usability

      Datto Inc

      Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
      Read full review

      Veeam Software

      Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
      Read full review

      Reliability and Availability

      Datto Inc

      No answers on this topic

      Veeam Software

      The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
      Read full review

      Performance

      Datto Inc

      No answers on this topic

      Veeam Software

      Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
      Read full review

      Support Rating

      Datto Inc

      My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
      Read full review

      Veeam Software

      Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
      Read full review

      Implementation Rating

      Datto Inc

      No answers on this topic

      Veeam Software

      (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
      Read full review

      Alternatives Considered

      Datto Inc

      Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
      Read full review

      Veeam Software

      We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
      Read full review

      Scalability

      Datto Inc

      No answers on this topic

      Veeam Software

      In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
      Read full review

      Return on Investment

      Datto Inc

      • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
      • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
      Read full review

      Veeam Software

      • ROI is excellent, we saved a lot in hardware and time
      • We have a solid base for disaster recovery
      • We have minimized the time to restore files or even whole servers
      • We do not worry about data integrity anymore as we have multiple sites where the data is replicated to
      Read full review

      Screenshots

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