DELMIAWorks (formerly EnterpriseIQ) is an industry specific ERP from IQMS, now a Dassault Systemes brand, developed for manufacturers in the aerospace, assembly, automotive, food, general manufacturing, medical devices, plastics, rubber, metal fabrication, packaging, stamping, and similar industries.
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Infor ERP
Score 5.1 out of 10
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Infor ERP is an enterprise ERP platform focused on the needs of manufacturing and distribution sectors. The product was traditionally offered on-premise, but is now available in a cloud version.
It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
Accounting reports: accrued receipts reporting makes it difficult to reconcile.
Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
Process cost: PIT display lacks many useful fields, including vendor name and number.
Financial reports carry beyond two decimal places.
Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
The Human Resource module is not used by our organization as it lacks functionality.
Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.
Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.
In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.
Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less
