<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
268 Ratings

DiscoverOrg (discontinued)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
268 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

DiscoverOrg (discontinued)

Uses [of DiscoverOrg] include searching for prospects in accounts. Getting all of the relevant contact information in one place. Using the export button saves time by allowing you to select one or more leads to import into CRM. Sophisticated search allows for you to build lists, and export as above. Good support with various experts available to help you get started and get better at using it.
Mitch Bell | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

This is generally used where there is a large number of employees in the organisation who are doing sales as it is difficult to keep track of everyone, so it can fetch all the data in one place. This is CRM and used where all information related to sales needs to be stored like leads, pipeline, updates, closure, etc. This also does the implementation process.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

DiscoverOrg (discontinued)
8.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Advanced search
DiscoverOrg (discontinued)
8.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Identification of new leads
DiscoverOrg (discontinued)
8.2
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
List quality
DiscoverOrg (discontinued)
8.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
List upload/download
DiscoverOrg (discontinued)
8.2
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Ideal customer targeting
DiscoverOrg (discontinued)
7.5
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Load time/data access
DiscoverOrg (discontinued)
8.4
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Intelligence Data Standards

DiscoverOrg (discontinued)
8.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Contact information
DiscoverOrg (discontinued)
8.3
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Company information
DiscoverOrg (discontinued)
8.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Industry information
DiscoverOrg (discontinued)
7.9
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Data Augmentation & Lead Qualification

DiscoverOrg (discontinued)
7.9
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Lead qualification process
DiscoverOrg (discontinued)
7.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Smart lists and recommendations
DiscoverOrg (discontinued)
7.4
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Salesforce integration
DiscoverOrg (discontinued)
8.7
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Company/business profiles
DiscoverOrg (discontinued)
8.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Alerts and reminders
DiscoverOrg (discontinued)
7.6
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Data hygiene
DiscoverOrg (discontinued)
7.9
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Automatic data refresh
DiscoverOrg (discontinued)
7.9
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Tags
DiscoverOrg (discontinued)
7.7
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Filters and segmentation
DiscoverOrg (discontinued)
8.3
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Intelligence Email Features

DiscoverOrg (discontinued)
6.2
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Sales email templates
DiscoverOrg (discontinued)
6.1
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
Append emails to records
DiscoverOrg (discontinued)
6.2
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Sales Force Automation

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4
Customer data management / contact management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Workflow management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.8
Territory management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.3
Opportunity management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9
Integration with email client (e.g., Outlook or Gmail)
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Contract management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.7
Quote & order management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5
Interaction tracking
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.7
Channel / partner relationship management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9

Customer Service & Support

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Case management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Call center management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Help desk management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.1

Marketing Automation

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2
Lead management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Email marketing
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.3

CRM Project Management

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Task management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Reporting
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.6

CRM Reporting & Analytics

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Forecasting
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.2
Pipeline visualization
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Customizable reports
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9

Customization

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.5
Custom fields
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Custom objects
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Scripting environment
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.6
API for custom integration
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.7

Security

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.0
Single sign-on capability
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.8
Role-based user permissions
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
9.1

Social CRM

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.6
Social data
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.9
Social engagement
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2

Integrations with 3rd-party Software

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.7
Marketing automation
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0
Compensation management
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
7.4

Platform

DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4
Mobile access
DiscoverOrg (discontinued)
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4

Pros

DiscoverOrg (discontinued)

  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
Tina Lai | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Insights of companies are really practical because gives you an overview of the company performance at the time you are looking at it.
  • Easy to use the Company Search Module where you can easily search for companies on DataFox.
  • The integration with Salesforce gives you a look at who is currently working with the prospect at this point and who has work in the past.
ABRAHAM PABLO | TrustRadius Reviewer

Cons

DiscoverOrg (discontinued)

  • Speed - it can be quite slow at times.
  • Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
  • Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
Maureen C. McInerney | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
Simon Vargas | TrustRadius Reviewer

Likelihood to Renew

DiscoverOrg (discontinued)

DiscoverOrg (discontinued) 7.0
Based on 2 answers
The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
Michael J. Towle | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

No score
No answers yet
No answers on this topic

Usability

DiscoverOrg (discontinued)

DiscoverOrg (discontinued) 9.0
Based on 1 answer
Straight forward
Anonymous | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.4
Based on 7 answers
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
Priya Joshi | TrustRadius Reviewer

Support Rating

DiscoverOrg (discontinued)

DiscoverOrg (discontinued) 9.0
Based on 2 answers
Great customer service and support team.
Anonymous | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.0
Based on 7 answers
The company has given us very great support since we started using this product. It has given our marketing and sales team the most useful lessons on effective use. The deployment cost was well managed and we were given appropriate offers until the platform started giving us profit. The customer support team has been always supportive when we face operational challenges or any problem that may arise.
Rachel Benson | TrustRadius Reviewer

Alternatives Considered

DiscoverOrg (discontinued)

ZoomInfo acquired DiscoverOrg and I believe legacy DiscoverOrg will phase out in the near future. ZoomInfo is 100x better than DiscoverOrg and are very pleased with it's functionality and easy of use. We only selected DiscoverOrg because we were on an auto-renewal contract and did not unsubscribe in time. We did not plan to renew DiscoverOrg. But since then we have been upgraded to ZoomInfo and are finding much more value in that platform than we did in DiscoverOrg.
Erik Viager | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle Sales Cloud was our preference for a CRM cloud system because it had great additional features that we also wanted to utilise in addition to the traditional CRM. We really liked the lead tracking and the incentive sales compensation feature. Several department heads debated which software to go with and in the end we all agreed on Oracle Sales Cloud because it addressed the needs of all the different departments that now utilise the software.
Alina Hera | TrustRadius Reviewer

Return on Investment

DiscoverOrg (discontinued)

  • After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact.
  • After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads.
  • After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative.
Asif Ismail | TrustRadius Reviewer

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

  • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
  • The ability to track and convert sales leads has proven to be a positive impact on ROI.
  • We are able to pass along leads and opportunities to our resellers.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

DiscoverOrg (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DiscoverOrg (discontinued) Editions & Modules

Additional Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Editions & Modules

Edition
Professional$65.001
Standard$100.001
Enterprise$200.001
Premium$300.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DiscoverOrg (discontinued)
8.3
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.2

Likelihood to Renew

DiscoverOrg (discontinued)
7.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Usability

DiscoverOrg (discontinued)
9.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.4

Support Rating

DiscoverOrg (discontinued)
9.0
Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)
8.0

Add comparison