Top Rated
268 Ratings
Top Rated
166 Ratings
Top Rated
268 Ratings
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Score 7.3 out of 100
Top Rated
166 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Prospecting

    8.1

    DiscoverOrg (discontinued)

    81%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    DiscoverOrg (discontinued) ranks higher in 6/6 features

    Advanced search

    8.5
    85%
    104 Ratings
    N/A
    0 Ratings

    Identification of new leads

    8.3
    83%
    101 Ratings
    N/A
    0 Ratings

    List quality

    7.6
    76%
    104 Ratings
    N/A
    0 Ratings

    List upload/download

    8.4
    84%
    98 Ratings
    N/A
    0 Ratings

    Ideal customer targeting

    7.3
    73%
    100 Ratings
    N/A
    0 Ratings

    Load time/data access

    8.5
    85%
    103 Ratings
    N/A
    0 Ratings

    Sales Intelligence Data Standards

    8.1

    DiscoverOrg (discontinued)

    81%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    DiscoverOrg (discontinued) ranks higher in 3/3 features

    Contact information

    8.6
    86%
    103 Ratings
    N/A
    0 Ratings

    Company information

    8.1
    81%
    103 Ratings
    N/A
    0 Ratings

    Industry information

    7.6
    76%
    101 Ratings
    N/A
    0 Ratings

    Data Augmentation & Lead Qualification

    7.8

    DiscoverOrg (discontinued)

    78%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    DiscoverOrg (discontinued) ranks higher in 9/9 features

    Lead qualification process

    6.5
    65%
    81 Ratings
    N/A
    0 Ratings

    Smart lists and recommendations

    7.0
    70%
    85 Ratings
    N/A
    0 Ratings

    Salesforce integration

    8.9
    89%
    89 Ratings
    N/A
    0 Ratings

    Company/business profiles

    7.8
    78%
    101 Ratings
    N/A
    0 Ratings

    Alerts and reminders

    7.7
    77%
    87 Ratings
    N/A
    0 Ratings

    Data hygiene

    7.8
    78%
    99 Ratings
    N/A
    0 Ratings

    Automatic data refresh

    8.0
    80%
    88 Ratings
    N/A
    0 Ratings

    Tags

    7.8
    78%
    76 Ratings
    N/A
    0 Ratings

    Filters and segmentation

    8.4
    84%
    93 Ratings
    N/A
    0 Ratings

    Sales Intelligence Email Features

    5.2

    DiscoverOrg (discontinued)

    52%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    DiscoverOrg (discontinued) ranks higher in 2/2 features

    Sales email templates

    5.2
    52%
    38 Ratings
    N/A
    0 Ratings

    Append emails to records

    5.2
    52%
    41 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.3
    73%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customer Service & Support

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Marketing Automation

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.1

    Oracle CX Sales

    81%
    Oracle CX Sales ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    CRM Project Management

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.9

    Oracle CX Sales

    89%
    Oracle CX Sales ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Reporting

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    CRM Reporting & Analytics

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Customization

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Custom objects

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Security

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Social CRM

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    7.6

    Oracle CX Sales

    76%
    Oracle CX Sales ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Social engagement

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Integrations with 3rd-party Software

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    7.9

    Oracle CX Sales

    79%
    Oracle CX Sales ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Compensation management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Platform

    DiscoverOrg (discontinued)

    Feature Set Not Supported
    N/A
    8.4

    Oracle CX Sales

    84%
    Oracle CX Sales ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Attribute Ratings

    • DiscoverOrg (discontinued) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    DiscoverOrg (discontinued)

    81%
    106 Ratings
    7.6

    Oracle CX Sales

    76%
    44 Ratings

    Likelihood to Renew

    7.0

    DiscoverOrg (discontinued)

    70%
    2 Ratings

    Oracle CX Sales

    N/A
    0 Ratings

    Usability

    9.0

    DiscoverOrg (discontinued)

    90%
    1 Rating
    7.5

    Oracle CX Sales

    75%
    11 Ratings

    Support Rating

    9.0

    DiscoverOrg (discontinued)

    90%
    2 Ratings
    7.6

    Oracle CX Sales

    76%
    11 Ratings

    Online Training

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Contract Terms and Pricing Model

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    7.0

    Oracle CX Sales

    70%
    1 Rating

    Ease of integration

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    5.0

    Oracle CX Sales

    50%
    16 Ratings

    Professional Services

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    10.0

    Oracle CX Sales

    100%
    1 Rating

    Vendor post-sale

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Vendor pre-sale

    DiscoverOrg (discontinued)

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Likelihood to Recommend

    Discontinued Products

    Uses [of DiscoverOrg] include searching for prospects in accounts. Getting all of the relevant contact information in one place. Using the export button saves time by allowing you to select one or more leads to import into CRM. Sophisticated search allows for you to build lists, and export as above. Good support with various experts available to help you get started and get better at using it.
    Read full review

    Oracle

    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Read full review

    Pros

    Discontinued Products

    • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
    • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
    • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
    Read full review

    Oracle

    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Read full review

    Cons

    Discontinued Products

    • Speed - it can be quite slow at times.
    • Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
    • Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
    Read full review

    Oracle

    • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
    • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
    • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
    Read full review

    Pricing Details

    DiscoverOrg (discontinued)

    Starting Price

    Editions & Modules

    DiscoverOrg (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Oracle CX Sales

      Starting Price

      $65 Per User Per Month

      Editions & Modules

      Oracle CX Sales editions and modules pricing
      EditionModules
      Professional$65.001
      Standard$100.002
      Enterprise$200.003
      Premium$300.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Discontinued Products

      The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
      Read full review

      Oracle

      No answers on this topic

      Usability

      Discontinued Products

      Straight forward
      Read full review

      Oracle

      Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
      Read full review

      Support Rating

      Discontinued Products

      Great customer service and support team.
      Read full review

      Oracle

      The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
      Read full review

      Online Training

      Discontinued Products

      No answers on this topic

      Oracle

      Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
      Read full review

      Alternatives Considered

      Discontinued Products

      ZoomInfo acquired DiscoverOrg and I believe legacy DiscoverOrg will phase out in the near future. ZoomInfo is 100x better than DiscoverOrg and are very pleased with it's functionality and easy of use. We only selected DiscoverOrg because we were on an auto-renewal contract and did not unsubscribe in time. We did not plan to renew DiscoverOrg. But since then we have been upgraded to ZoomInfo and are finding much more value in that platform than we did in DiscoverOrg.
      Read full review

      Oracle

      As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
      Read full review

      Contract Terms and Pricing Model

      Discontinued Products

      No answers on this topic

      Oracle

      When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
      Read full review

      Return on Investment

      Discontinued Products

      • After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact.
      • After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads.
      • After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative.
      Read full review

      Oracle

      • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
      • The ability to track and convert sales leads has proven to be a positive impact on ROI.
      • We are able to pass along leads and opportunities to our resellers.
      Read full review

      Screenshots

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