Dixa vs. Nextiva Contact Center
Dixa vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Dixa | Nextiva Contact Center | |||||||||||||||
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | — | ||||||||||||||
More Pricing Information |
Dixa | Nextiva Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Dixa | Nextiva Contact Center | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dixa | Nextiva Contact Center | |
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Likelihood to Recommend | 9.3 (4 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Dixa | Nextiva Contact Center | |
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Likelihood to Recommend | Dixa | Nextiva |
Pros | Dixa | Nextiva |
Cons | Dixa | Nextiva |
Likelihood to Renew | Dixa No answers on this topic | Nextiva |
Support Rating | Dixa No answers on this topic | Nextiva |
Alternatives Considered | Dixa | Nextiva |
Return on Investment | Dixa | Nextiva |
ScreenShots | Dixa Screenshots |