What users are saying about
12 Ratings
Top Rated
119 Ratings
12 Ratings
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Score 3.9 out of 100
Top Rated
119 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

D&B Lattice

Lattice has been difficult to work with in the past few months. We've struggled internally to try and improve their models, but it hasn't proven itself to offer substantial value. We're able to suppress low quality leads, but Lattice also promotes some questionable leads at times and also grades high potential leads as low scoring. We've tried time and time again to improve the model, but they haven't offered much in terms of help or partnership.
Anonymous | TrustRadius Reviewer

InsideView

Researching organizations to find the best points of contact. Sometimes companies will not divulge information about employees that work there over the phone or recommend the best person to speak with. So tools like inside view help assist with finding appropriate people to speak with in more tight-lipped companies, and helps with basic size and scope questions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

D&B Lattice
InsideView
8.6
Advanced search
D&B Lattice
InsideView
9.1
Identification of new leads
D&B Lattice
InsideView
8.7
List quality
D&B Lattice
InsideView
8.4
List upload/download
D&B Lattice
InsideView
8.1
Ideal customer targeting
D&B Lattice
InsideView
8.8
Load time/data access
D&B Lattice
InsideView
8.6

Sales Intelligence Data Standards

D&B Lattice
InsideView
8.5
Contact information
D&B Lattice
InsideView
8.1
Company information
D&B Lattice
InsideView
8.5
Industry information
D&B Lattice
InsideView
8.9

Data Augmentation & Lead Qualification

D&B Lattice
InsideView
8.7
Lead qualification process
D&B Lattice
InsideView
7.9
Smart lists and recommendations
D&B Lattice
InsideView
8.9
Salesforce integration
D&B Lattice
InsideView
9.4
Company/business profiles
D&B Lattice
InsideView
8.8
Alerts and reminders
D&B Lattice
InsideView
9.2
Data hygiene
D&B Lattice
InsideView
7.6
Automatic data refresh
D&B Lattice
InsideView
8.9
Tags
D&B Lattice
InsideView
8.9
Filters and segmentation
D&B Lattice
InsideView
8.7

Sales Intelligence Email Features

D&B Lattice
InsideView
8.9
Sales email templates
D&B Lattice
InsideView
8.4
Append emails to records
D&B Lattice
InsideView
9.4

Pros

D&B Lattice

  • Ease of use. It is a no brainer for our sales teams. They go through just 10 minutes of training. It is very prescriptive and clear. There is a minimal amount of flipping to get through what they need to. Everything is just on one screen.
  • Integration to Salesforce.com. The level of integration today is moderate. It integrates opportunity to opportunity. As soon as a sales person converts, it flows.
  • They are highly responsive as a vendor. If there’s a field that we want to add, they will adapt the product for us very quickly.
  • The model for professional services (fee based) is very flexible. It’s as much as you need. They advocate high service level for ramping new regions, and are very flexible with feet on the ground and helping out.
Anonymous | TrustRadius Reviewer

InsideView

  • InsideView has a large repository of companies with lots of information: company size, revenue, employees, articles as well as industry specific information.
  • My reps love the option to view "more" and look at discovery questions by industry. It gives them questions to lead with, as well as ideas of what they should be researching.
  • InsideView has a new look and feel rolling out soon. VERY excited about the update.
Missy Parrish | TrustRadius Reviewer

Cons

D&B Lattice

  • Detailed technographic information - we had a lot of issues with Lattice not being able to identify specific technologies being used by a company, which would be able to provide us materially different context as a seller.
  • Model is built once and is static until refreshed - do not get meaningful feedback into the model in real-time
  • Hard to identify which attributes are meaningful enough to include as enrichment in SFDC.
Charles Wu | TrustRadius Reviewer

InsideView

  • While the company now supports 12 million global companies and 30 million executives, this is significantly below that of their primary competitors. Other sales intelligence vendors provide up to 10x the company coverage and up to 3x the contact coverage. Coverage of AsiaPac and Latin America is quite limited.
  • Family Trees are limited to subsidiaries so it is difficult to identify local opportunities for leveraging an MSA or targeting local branches.
  • Most US profiles are thin Equifax profiles providing little detail (e.g. no family tree linkage, business descriptions, or contacts).
  • Financials limited to public company Income Statements. For some reason, they never added the Balance Sheet or Cash Flow Statement.
  • The company has not rolled out any significant enhancements to their sales product since 2013 with the exception of adding more profiles. They have shifted their focus to marketing and an API.
  • While they offer some industry content, it is significantly weaker than that found in Hoover's and Avention.
  • They have moved to limit the number of downloads in the service as they sell an InsideView Target service to marketers. Competitors provide few restrictions on company and contact download (though most limit the number of downloadable emails).
  • There is no way to target executives by function across a company and download the prospectinglist. This is becoming a key requirement as firms move to Account Based Marketing and Account Based Sales Development. Competitors such as Hoover's and Avention provide screening across the family tree by job function and level. They also have a deeper set of company linkages than InsideView.
Michael Levy | TrustRadius Reviewer

Likelihood to Renew

D&B Lattice

D&B Lattice 8.1
Based on 5 answers
I will continue to use PRISM, especially now, because I after 3 years in the same geography, I have just transferred to a new territory. The tool really helps me focus on the best opportunities to pursue, which can sometimes be difficult with over 100 assigned accounts
Dorea Zalesak | TrustRadius Reviewer

InsideView

InsideView 8.0
Based on 18 answers
If it was up to me, and me alone, I would select InsideView 100% of the time. Unfortunately it isn't my decision, so my company moved to Data.com. My guess is that it was a financial decision, made by folks that don't use the products. I know that at the end-user level, my team preferred InsideView over Data.com, which is clunky and cumbersome.
Christine Christou | TrustRadius Reviewer

Usability

D&B Lattice

D&B Lattice 9.0
Based on 2 answers
The product is part of a service. The team from Lattice did a great job of supporting us and of delivering the results we set out to attain. They became an integral part of our success.
Christian Wolfe | TrustRadius Reviewer

InsideView

InsideView 8.0
Based on 8 answers
Intuitive service designed for sales reps. If the user needs help, there is a knowledgebase and a set of recorded webinars. The system is in the language of sales reps.
Michael Levy | TrustRadius Reviewer

Reliability and Availability

D&B Lattice

D&B Lattice 9.1
Based on 2 answers
We have not had any outages.
Anonymous | TrustRadius Reviewer

InsideView

InsideView 7.0
Based on 2 answers
No answer on this topic is available.

Performance

D&B Lattice

D&B Lattice 9.0
Based on 2 answers
The Lattice team kept the timelines we agreed to and pushed the envelop to deliver ahead of time when we needed it.
Christian Wolfe | TrustRadius Reviewer

InsideView

InsideView 7.3
Based on 2 answers
No answer on this topic is available.

Support Rating

D&B Lattice

D&B Lattice 8.7
Based on 3 answers
It's very good. They are very responsive. They aren’t pushy on providing too much. They are very transparent about what you’re getting and paying for
Anonymous | TrustRadius Reviewer

InsideView

InsideView 8.0
Based on 6 answers
They have a knowledgebase, recorded videos, scheduled training sessions, and integrated feedback for content problems (content quality is an inherent issue in all sales intelligence products due to the ongoing decay of company and executive information. It is estimated that 2% of contacts in a database go bad each month due to executive transitions). When I have flagged out of date content, they have quickly researched and repaired the errors with notes indicating the resolution. Corrections were quickly reflected in their database.I would give them a ten, except they lack live instant messaging.
Michael Levy | TrustRadius Reviewer

In-Person Training

D&B Lattice

D&B Lattice 8.3
Based on 2 answers
Please see my answers to the previous question. We had very good feedback from our product management, strategy and sales leadership and reps regarding our training.
Christian Wolfe | TrustRadius Reviewer

InsideView

InsideView 6.0
Based on 1 answer
No answer on this topic is available.

Online Training

D&B Lattice

D&B Lattice 7.0
Based on 2 answers
I have just watched videos. They have very good pure video based training for high level. I have seen the training for reps. It is not very complex
Anonymous | TrustRadius Reviewer

InsideView

InsideView 10.0
Based on 1 answer
Seeing the demo during the sales cycle, not much training was needed due to this application being plug and play.
Christina Lipton | TrustRadius Reviewer

Implementation Rating

D&B Lattice

D&B Lattice 7.8
Based on 3 answers
The implementation hit the milestones we established. Lattice was VERY committed to helping us make sure what we committed back to the organization was met.
Christian Wolfe | TrustRadius Reviewer

InsideView

InsideView 8.0
Based on 7 answers
We had to work with InsideView for some custom configurations example we have a custom field in Salesforce called ha location that needed let's say NJ to spell out New Jersey and make certain fields mandatory. They were easy to work with though.
Jennifer Miller | TrustRadius Reviewer

Alternatives Considered

D&B Lattice

Lattice was an incumbent tool from several years ago. Early on, we enjoyed a good relationship with the team there. After the acquisition, we have definitely seen a decrease in the quality of support and engagement from the team. As a result, we will look at several competing vendors when our contract ends with Lattice.
Anonymous | TrustRadius Reviewer

InsideView

In my previous company, I was using both Linkedin and ZoomInfo, both of them were good, but there was a lot of restrictions with the basic versions, and when we shifted to the LinkedIn Sales Navigator, and ZoomInfo the quality improved but there was not much to get like InsideView. In my current company, at first we were using LinkedIn, but now I appreciate the decision made by our seniors to shift to InsideView. It is my personal opinion that I feel InsideView is better than LinkedIn and ZoomInfo.
Anonymous | TrustRadius Reviewer

Return on Investment

D&B Lattice

  • We have seen quantifiable ROI when our reps have used the product to target accounts. In a recent example we found that accounts that targeted these "hi-po" accounts identified by using Lattice analytics created over $27M in pipeline over a month long period for a key product we are interested in selling more of to customers, compared to a less than $1M for accounts that were not identified as "hi-po".
Matt Sullivan | TrustRadius Reviewer

InsideView

  • Something positive is that it helps you when identifying a company opportunity because it gives you the data where they're not doing good to focus on those points and also help you with the information of the company in one easy-to-use tool.
  • Something negative is that it should look for more info on Latin America market, sometimes info is missed on middle markets for this region.
ABRAHAM PABLO | TrustRadius Reviewer

Pricing Details

D&B Lattice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

InsideView

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

D&B Lattice
2.5
InsideView
8.9

Likelihood to Renew

D&B Lattice
8.1
InsideView
8.0

Usability

D&B Lattice
9.0
InsideView
8.0

Reliability and Availability

D&B Lattice
9.1
InsideView
7.0

Performance

D&B Lattice
9.0
InsideView
7.3

Support Rating

D&B Lattice
8.7
InsideView
8.0

In-Person Training

D&B Lattice
8.3
InsideView
6.0

Online Training

D&B Lattice
7.0
InsideView
10.0

Implementation Rating

D&B Lattice
7.8
InsideView
8.0

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