Likelihood to Recommend I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
Read full review Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down. Prototyping workflows is very easy in Microsoft Power Automate. It's also the best choice for sending custom cards through Teams and email. It's the easiest way to get data from Microsoft Graph.
Read full review Pros Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately Can resend, alter, change, and/or add to the email and/or document that is sent out very easily The recipient can save the document after signing, so they too have their own electronic copy for their records Read full review Sending confirmation email to clients and user once the flow is triggered. Fetching or Dumping files from one location to another if the flow is triggered. Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task. Power Automate also be used to convert any file format to a specific file format and save it to the required location Read full review Cons Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable. Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology. It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim. Read full review Many times it doesn't feel very "low-code" or intuitive. AI builder is helping more and more. Workflows should have a longer lifespan in days, we have approval processes that take months and it's very annoying to fix if the instance is stopped. Better debugging and quick fix help Read full review Likelihood to Renew I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Read full review my employer is absolutely fearful of ever changing anything, ever.
Read full review Usability Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
Read full review Power Automate has an intuitive interface that is easy for novices to use. It doesn't require programming knowledge, however having that experience will help troubleshoot potential issues if they do arise. There are advanced features that allow the use of "code-like" steps that will help power users get more advanced automations set up quickly.
Read full review Reliability and Availability It does not go down. I have had zero issues with DocuSign, approaching 4 years.
Read full review Performance Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
Read full review Support Rating I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Read full review I really have had a need to contact Win Automation support, but when I do google how to do a task, Win Automation has an extensive message board with a broad number of topics and questions answered where I could see how other people were able to solve similar problems to the ones I have.
Read full review In-Person Training after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
Read full review Online Training Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
Read full review although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
Read full review Implementation Rating Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
Read full review I had to migrate from
Robocorp to Power Automate. The automation was using API and sharepoint. So it was better to use Power Automate instead of
Robocorp so we did the migration. in some areas the migration was easy but creating flows and making it smaller codes was difficult. Debugging the code was tough so we took lots of time.
Read full review Alternatives Considered I would say that DocuSign's biggest competitor and a most similar product is
Adobe Sign . They both offer almost identical features with Adobe offering a slightly better interface.
Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
Read full review Power Automate is a no-code/low-code solution tailored for workflow automation, data integration, and AI integration, making it an excellent choice for Microsoft-centric organizations.
OutSystems , on the other hand, is a comprehensive application development platform, offering rapid app development with both low-code and traditional development options. This platform is well-suited for organizations seeking custom application development.
Nintex specializes in workflow and process automation with a strong focus on SharePoint and Office 365 integration. It also includes advanced features like document generation and robotic process automation (RPA).The choice among these platforms should align with your organization's specific needs, considering factors like integration requirements and the desired level of technical expertise. In the bottomline, it's up to cost and licensing.
Read full review Scalability In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
Read full review Return on Investment DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties. DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure. DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document. Read full review It has encouraged everyday users to get a feel for low code no code without the detailed technical programmings skills This has encouraged the use of Power Automate to replace what was once an excel filled with complex macros and VBA! It has significantly saved time for someone like myself from chasing people for information and now I can create an auto alert using PA Ikbal Miah Senior Digital Transformation Business Analyst
Read full review ScreenShots Microsoft Power Automate Screenshots