DonorDock vs. Network for Good

DonorDock is probably the best nonprofit CRM for small to medium sized nonprofits, when you consider features, use-ability, and value. For most organizations, it’s going to have everything you need to get the job done. For very large organizations ($4 million raised through fundraising annually), or those where money is no object, and they want something 100% custom-built, it is not the best choice.

Network for Good has been so beneficial to my organization. I have learned how to reach my donors more efficiently and effectively. I have been able to keep all of my contacts and donor information in one place rather than having it on 6 different spreadsheets. I can keep track of certain events and fundraisers and keep that money separate from general donations. This allows me to see how successful an event has been and if I want to continue those events in the future. My coach has allowed me to build confidence in networking in my community. He had role-played with me and made sure that my ask was perfect before I searched for event sponsors. He also helped me find confidence with my board and how to tell them what I need help with and to remain firm in my boundaries. Each month I look forward to my sessions so I can soak up more of his knowledge on fundraising.

• Easy to use, simple, fast
• Built in recommendations and notifications
• Easy reporting
• Online giving
• Affordable
• Simple to get started
• Scalable as we grow

• It is very simple to enter donations and donor information into the Network for Good system.
• We needed a way to track "soft credits" in our donor management system, and once we discussed this with the Network for Good staff, they updated the system to allow us to track "soft credits," and the process of tracking them is very simple.
• If we have a question on how to use anything in the system, there are many how-to guides and videos that are easy to find. If the guides or videos do not help, the staff are available very quickly to help us troubleshoot our problem.

• Does not include e-commerce functionality
• Does not include built in auction tools, but they can be integrated

• When creating a campaign page - it looks strange with then start/end dates/times shown if campaign runs for more than 1 day
• NFG should be able to download more than jpeg documents
• There is no way of changing the delivery time

We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

It's very easy to use and customizable.

Any questions I have had were answered clearly, any problems were solved quickly and efficiently

NFG is great and the process was smooth. thank you.

I’ve looked at nearly every other tool on the market, and DonorDock is my favorite right now, especially for smaller nonprofits. It is better because it has focused on making day to day tasks easy. I know a lot of friends dread using their other CRMs, but I actually like using DonorDock.

Choosing a system is a big decision, and you want to make the right one. No software is perfect, but this is the best one I’ve personally seen: DonorDock is not only easier to use, but it also has great features to retain donors better, and it is much more affordable than the other options out there. Would definitely recommend getting a demo and checking it out for yourself. http://www.donordock.com/donordock-demo

Network for Good was an easy choice for us because they scaled down their pricing for smaller organizations, yet are clearly capable of offering top tier services for large organizations that we can scale up to. They were also more responsive with requests for information, and didn't put us on the back-burner when they learned that we are a small org.

• Better donor retention
• More new donors through better donor tracking
• Increase in our monthly donors
• Increase in gift amounts through better donor relationships

• During the pandemic while many school fundraising events were canceled, NFG allowed us to stay in communication with our donors.
• NFG not only helped us raise our annual fund goal, but also a 10% increase.
• NFG reduced the amount of volunteer hours required to thank donors and mange donations by at least 50%.