Likelihood to Recommend
Their CSM Eve is great. Super responsive and helpful when you need her. Their tool never breaks!
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Organizations with budget and proper support resources will be able to best leverage the benefits of SalesLoft. Earlier stage organizations with bootstrap budgets would still benefit from SalesLoft, albeit, I personally feel that without the proper RevOp's resources, that SalesLoft potentially loses a bit compared to Outreach.io
Read full review Pros Easy to use Syncs with Salesforce Can add contacts to Salesforce from Ebsta fluidly Read full review The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary Read full review Cons It doesn’t recognize specific URL links. For example, “bob smith” could be in our CRM 10 times and it won’t know which one is the correct Bob Smith. Read full review Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org). Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically). A manager-specific view/home screen would be nice but not essential. Read full review Likelihood to Renew
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review Usability
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review Support Rating
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great support team
Read full review Implementation Rating
must invest time and effort in define the best way to integration with
in order to get data visualization
Read full review Alternatives Considered
We switched from
to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in
then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!
Read full review Return on Investment Allows us easy access to know if someone is in our database without searching Read full review Our sales activities are very predictable and we know how much effort to focus on certain leads. SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics. Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads. Read full review ScreenShots